M1 screen delamination

[S Cee]

Hi, my M1 MBA is 6 days old. Today I cleaned the screen for the first time and it seems to bear all the marks of delamination.

I have had a MBA with the issue so know what it looks like. My cleaning of screens is rather OTT. My 2011 MBP screen is in excellent condition and that’s been cleaned a lot.

My iPad Pro screen gets the same cleaning and is again in excellent condition.

The imperfections are below the surface of the screen I believe. Tomorrow I have an appointment with the Apple store, it’s going back.

I am not attempting further cleaning and will present it as it is now.

I have briefly searched for this problem but could only find references to older models. Does the Forum have any info on this issue.

Thanks in advance. Steve

 

[Apple_Robert]

What did you use the clean the screen?

I have never been affected over the years but, as far as I know, it is still a problem albeit not as prevalent as it once was with the older Macs.

 

[S Cee]

I might be eating a rather large portion of humble pie but I'm being honest. ( Politicians look away now)

My usual cleaning method is first turn the MacBook or iPad off. I also ensure that the screen isn't warm or hot to the touch. Cleaning a screen that's off with a black surface is so much better. Next I have a super soft cotton handkerchief that has been washed numerous times and its sole purpose in life is to clean my glasses and laptop screens. The cloth is misted with an approved lens/screen cleaner. Then gently clean. Tilt the screen and use a light source to ensure the screen is indeed clean. This method has stood me good for years.

After making my initial post I started to prepare my Mac to be returned. Logging out of account, Apple ID etc.

Then a thought came into my head, why not try a lint free/micro fibre cloth. Much to my surprise the marks I had thought were below the surface disappeared and the screen appeared clean. Have to say I was rather surprised. Trouble now was the MBA was back to factory settings.

My thoughts are that my 2011 MBP ( none retina ) and iPad have a different type of outer screen construction to my new MBA. The MBA screen seems to have a softer outer surface and responded to the micro fibre cloth.

I shall keep be keeping a watch on the screen condition. I have 14 days to do a return.

Yes I have read the Apple advice on cleaning, its a bit common sense really.

This reply typed on the MBA which is back to my personal setting.

Humble pie with custard a desert not to be missed 😀

 

[xboxbml]

I might be eating a rather large portion of humble pie but I'm being honest. ( Politicians look away now)

My usual cleaning method is first turn the MacBook or iPad off. I also ensure that the screen isn't warm or hot to the touch. Cleaning a screen that's off with a black surface is so much better. Next I have a super soft cotton handkerchief that has been washed numerous times and its sole purpose in life is to clean my glasses and laptop screens. The cloth is misted with an approved lens/screen cleaner. Then gently clean. Tilt the screen and use a light source to ensure the screen is indeed clean. This method has stood me good for years.

After making my initial post I started to prepare my Mac to be returned. Logging out of account, Apple ID etc.

Then a thought came into my head, why not try a lint free/micro fibre cloth. Much to my surprise the marks I had thought were below the surface disappeared and the screen appeared clean. Have to say I was rather surprised. Trouble now was the MBA was back to factory settings.

My thoughts are that my 2011 MBP ( none retina ) and iPad have a different type of outer screen construction to my new MBA. The MBA screen seems to have a softer outer surface and responded to the micro fibre cloth.

I shall keep be keeping a watch on the screen condition. I have 14 days to do a return.

Yes I have read the Apple advice on cleaning, its a bit common sense really.

This reply typed on the MBA which is back to my personal setting.

Humble pie with custard a desert not to be missed 😀

Glad you were able to get it sorted. I also am a nut about a clean screen mostly.. Nice you also published your findings for others! I don't have an M1 now, nor planing to for quite some time, but you never know.

 

[S Cee]

For those that are interested. I visited the Genius Bar today and the screen was checked by them. It's fine so the lesson has been learnt. The screen on the MBA has a different outer surface to my other devices so a different cleaning process is necessary.

The staff gave me a few tips on their preferred methods and the knowledge will be put to good use.

 

[jerryk]

I never use chemical lens cleaners. I blow off dust and clean with a microfiber cloth and a tiny bit of water.

Light swipes only. Never round and round.

So far so good on 5 Macbooks in the last 7 years, including a M1 Air.

 

[svenmany]

I actually wash my hands well before I take my screen-cleaning cloth out of its plastic bag. And, of course all my screen-cleaning cloths are hand washed.

I do have one older Apple monitor that was impossible to clean - the surface seemed sticky even though it was thoroughly cleaned. I ended up using iKlear and it did solve that; it made the whole surface smoother with less static charge. After that, it became easier to clean even without the cleaner.