Mac boots up slow !

[BreadLover]

Hello this is my first post so i hope i do well at explaining!
i just got a mac book pro 13inch it was working wonderfully till i downloaded this one program (add folder icons) then my computer crashed i went to the virgin mega store (where i bought it) and they were able to fix it. However now it takes a long time to boot up. so i did all the zapping the pram and nvram,and cleaning the system cache and all that stuff. I took it to the last resort and clean installed my system and it still boots up slowly !! i am really frustrated i thought macs were all that and im getting problem in the 3 week i got it!!!!!

 

[np0000000]

YOU installed that program on the MBP.

YOU created the problem, not your MBP.

now saying that I'm assuming this is a software issue from what you've vaguely interpreted your problem to be.

since your computer is only 3 weeks old you have 90 days worth of phone support or if you have applecare its 3 years worth. '1(800)MyApple' is the # I'd call them first and see they can help OR just wipe the HDD completely, then do a clean install of your OS. if that doesn't work I'd take it to an Apple Certified Tech either at an Apple Store or an Apple Specialist.

also there is no need to shut your computer all the way down just put it to sleep and you wont have to go through the entire start up process.

remember to NEVER download anything from a site you don't trust.

hope this helps.

 

[BreadLover]

i did a clean install of the os already and the programs was downloaded off the app store ,many people did reviews about it and it looked fine. im not sure if that is even the problem any more im just stating how it all started. thx for the fast reply anyway.

 

[ZipOnTrousers]

Looks like it wasn't the program you downloaded, but whatever the Virgin store did.

Did they explain to you exactly what they did?

 

[ratzzo]

Take it to a Genius Bar, it could be anything and is hard to diagnose from here, especially if you performed all that you said you did correctly (resets, clean install...).

If all else fails, go SSD