Mac Mail: Formatting Incoming Messages

[ScareMeTrav]

Seems crazy but I can't find anything on the net on how to take our customers email, which consists of 2 different fonts, 3 colors, and 5 sizes, and give it a specific format.

My google query is basically the title of this thread and I haven't seen anything
Reviewing the options in my preferences doesn't seem to be any help either.

 

[ScareMeTrav]

Does no one else have this problem, or have they moved onto other email applications? Other co-workers just use gmail but that's for other intent.