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Mac pro won't start from sleep, occasionally won't start

L

luka

macrumors member
Original poster
Jan 13, 2008
33
0
Hey everyone,

My lovely pro has decided that occasionally it doesn't like the idea of starting from sleep and sometimes won't boot up.
The fan runs at full blast (I think it's the CPU fan), a black screen and the power button on the front glows. I don't have any external drives attached, no stat programs running in the background except little snitch. Generally I close all programs before I leave my desk. After I hard reboot, I get a "do you want to send this to apple?" dialogue, with the errors pointing to the nvidia 8800gt. I don't have the full detail of the error box, I'll post it next time it happens.

I've zapped the pram, run the apple diagnostic and unplugged everything to reset the SMC or whatever it is.

About 1/2 of my wakes from sleep, and about 1 in 4 times when starting exhibit this.

Any ideas? It's a bit huge to take to apple if it's something simple.

cheers,
luka
 
it almost sounds like something is either loose or failing and about to die. If loose you can open it up a reseat the RAM, video card and check that the power connections from the PSU are all nice and snug. If it's something about to fail you're stuck with an RMA and a bill if it's out of warranty. I dunno of anything else it could be but just means I don't know. :)
 
thanks, I'll look into it's innards this afternoon. Here's a copy of the error I receive once I manage to reboot:

Tue Apr 7 12:04:43 2009
panic(cpu 3 caller 0x00405DEB): "NVRM: Read Error: GPU 0, PCI 0x00000200, BAR0 0x92000000 0x8ef2b000"@/SourceCache/xnu/xnu-1228.9.59/iokit/Kernel/IOLib.cpp:724
Backtrace (CPU 3), Frame : Return Address (4 potential args on stack)
0x8e437418 : 0x12b4f3 (0x45b13c 0x8e43744c 0x1335e4 0x0)
0x8e437468 : 0x405deb (0x49da40 0xd51280 0x8e4374ac 0x8e43749c)
0x8e437488 : 0xb224f7 (0xd51280 0xd51280 0xd15c88 0x0)
0x8e4374c8 : 0xdd9d1a (0xa0d0404 0xa5b1004 0x9410 0xa0d0404)
0x8e437508 : 0xe04738 (0xa5b1004 0x9410 0x1 0xa5b1004)
0x8e437548 : 0xc23d5a (0xa5b1004 0xa3f7004 0x0 0x0)
0x8e437588 : 0xdef845 (0xa3f7004 0xbb8 0xbb8 0x0)
0x8e4375c8 : 0xdf08f4 (0xa5b1004 0xa8b2004 0x1 0xa94e87f)
0x8e437618 : 0xcae39a (0xa5b1004 0xa8b2004 0x1 0x0)
0x8e437668 : 0xcb027b (0xa5b1004 0xa61a804 0x0 0x0)
0x8e4376f8 : 0xb21591 (0xa5b1004 0xa61a804 0x0 0x0)
0x8e437738 : 0xb21e79 (0xa61a804 0xa61a804 0x100 0x0)
0x8e4377e8 : 0xcdcbd8 (0xa0d0404 0x69969004 0x8e43782c 0xffffffc2)
0x8e437848 : 0xcdcc27 (0x69969004 0x1 0x8e43786c 0x0)
0x8e437888 : 0xb334ab (0x69969004 0x8e4378f8 0x0 0x0)
0x8e437918 : 0xb203ab (0xc1d00021 0x2000000 0x41 0x2)
Backtrace continues...
Kernel loadable modules in backtrace (with dependencies):
com.apple.nvidia.nv50hal(5.3.6)@0xd66000->0xfbafff
dependency: com.apple.NVDAResman(5.3.6)@0xb09000
com.apple.NVDAResman(5.3.6)@0xb09000->0xd65fff
dependency: com.apple.iokit.IONDRVSupport(1.7.1)@0xafb000
dependency: com.apple.iokit.IOPCIFamily(2.5)@0x734000
dependency: com.apple.iokit.IOGraphicsFamily(1.7.1)@0xaa4000

BSD process name corresponding to current thread: kernel_task

Mac OS version:
9G55

Kernel version:
Darwin Kernel Version 9.6.0: Mon Nov 24 17:37:00 PST 2008; root:xnu-1228.9.59~1/RELEASE_I386
System model name: MacPro3,1 (Mac-F42C88C8)
 
luka said:
thanks, I'll look into it's innards this afternoon. Here's a copy of the error I receive once I manage to reboot:

Tue Apr 7 12:04:43 2009
panic(cpu 3 caller 0x00405DEB): "NVRM: Read Error: GPU 0, PCI 0x00000200, BAR0 0x92000000 0x8ef2b000"@/SourceCache/xnu/xnu-1228.9.59/iokit/Kernel/IOLib.cpp:724
Click to expand...

Looks like an issue with the graphics card, to me.
 
Any update on your issue?

I was having similar problems with my mac pro and today it just wont boot up anymore. I push the power button and it makes the bong sound, but i get no screen feedback and the video card (8800) is spinning to the max and very loud when it would usually only do that at the beginning then slow down. I'm not sure what my problem is, but i'm guessing the video card is no good. I'll have to do more research.

-GC
 
I took it in to apple, but it was the easter long weekend coming up, so I decided to hold on to it. I did a fresh install of leopard as a way to eliminate the possibility of a software issue. It still happens. The errors seem to fluctuate between the error above and this new one, a kernel trap with a reference to some graphics stuff (As you can see, I'm no techie):


Mon Apr 13 12:59:07 2009
panic(cpu 2 caller 0x001A9C68): Kernel trap at 0x00a5d002, type 14=page fault, registers:
CR0: 0x8001003b, CR2: 0x00000000, CR3: 0x013a7000, CR4: 0x00000660
EAX: 0x00000000, EBX: 0x00000000, ECX: 0x00000000, EDX: 0x00537048
CR2: 0x00000000, EBP: 0x897dbe48, ESI: 0x098e4000, EDI: 0x09247000
EFL: 0x00010282, EIP: 0x00a5d002, CS: 0x00000008, DS: 0x09240010
Error code: 0x00000000

Backtrace (CPU 2), Frame : Return Address (4 potential args on stack)
0x897dbbc8 : 0x12b4f3 (0x45b13c 0x897dbbfc 0x1335e4 0x0)
0x897dbc18 : 0x1a9c68 (0x464700 0xa5d002 0xe 0x463eb0)
0x897dbcf8 : 0x1a038d (0x897dbd10 0x212 0x897dbe48 0xa5d002)
0x897dbd08 : 0xa5d002 (0xe 0x48 0x9240010 0x9690010)
0x897dbe48 : 0x412976 (0x98e4000 0x92e8e00 0x1 0x3ecd96)
0x897dbea8 : 0x414219 (0x92e8e00 0x98e4000 0x9695340 0x409f1f)
0x897dbf28 : 0x413a7d (0x92e8e00 0x97f43c0 0x0 0x3f1bef)
0x897dbf78 : 0x415111 (0x92e8e00 0x8 0x897dbfac 0x1)
0x897dbfc8 : 0x1a017c (0x96ac6d0 0x0 0x1a30b5 0x9206f20)
Backtrace terminated-invalid frame pointer 0
Kernel loadable modules in backtrace (with dependencies):
com.apple.iokit.IONDRVSupport(1.7.1)@0xa5b000->0xa68fff
dependency: com.apple.iokit.IOPCIFamily(2.5)@0x6a7000
dependency: com.apple.iokit.IOGraphicsFamily(1.7.1)@0xa04000

BSD process name corresponding to current thread: kernel_task

Mac OS version:
9G55

My computer's details:

Kernel version:
Darwin Kernel Version 9.6.0: Mon Nov 24 17:37:00 PST 2008; root:xnu-1228.9.59~1/RELEASE_I386
System model name: MacPro3,1 (Mac-F42C88C8)


Model: MacPro3,1, BootROM MP31.006C.B05, 8 processors, Quad-Core Intel Xeon, 2.8 GHz, 6 GB
Graphics: kHW_NVidiaGeForce8800GTItem, NVIDIA GeForce 8800 GT, spdisplays_pcie_device, 512 MB
Memory Module: DIMM Riser B/DIMM 1, 2 GB, DDR2 FB-DIMM, 800 MHz
Memory Module: DIMM Riser B/DIMM 2, 2 GB, DDR2 FB-DIMM, 800 MHz
Memory Module: DIMM Riser A/DIMM 1, 1 GB, DDR2 FB-DIMM, 800 MHz
Memory Module: DIMM Riser A/DIMM 2, 1 GB, DDR2 FB-DIMM, 800 MHz
Bluetooth: Version 2.1.3f8, 2 service, 0 devices, 1 incoming serial ports
Network Service: Ethernet 2, Ethernet, en1
PCI Card: NVIDIA GeForce 8800 GT, display, Slot-1
Serial ATA Device: ST3320820AS_P, 298.09 GB
Serial ATA Device: SAMSUNG HD103UJ, 931.51 GB
Parallel ATA Device: OPTIARC DVD RW AD-7170A
USB Device: hub_device, (null) mA
USB Device: Keyboard Hub, (null) mA
USB Device: Apple Keyboard, (null) mA
USB Device: hub_device, (null) mA
USB Device: Optical USB Mouse, (null) mA
USB Device: Flash Card Reader, (null) mA
USB Device: Bluetooth USB Host Controller, (null) mA
FireWire Device: built-in_hub, unknown_value, unknown_speed




I'll keep you updated after they take a look at it tomorrow.
 
try moving your graphics card to a different slot to try and eliminate a bad pci slot.
 
No, if it's a hardware problem i'd prefer it's looked at by a tech as it's under warranty. I'll keep you all informed, it's been sent in.
 
gcastro said:
Any update on your issue?

I was having similar problems with my mac pro and today it just wont boot up anymore. I push the power button and it makes the bong sound, but i get no screen feedback and the video card (8800) is spinning to the max and very loud when it would usually only do that at the beginning then slow down. I'm not sure what my problem is, but i'm guessing the video card is no good. I'll have to do more research.

-GC
Click to expand...


LOL.
http://www.youtube.com/watch?v=GgHkeKzd-6A
 
gcastro said:
Any update on your issue?

I was having similar problems with my mac pro and today it just wont boot up anymore. I push the power button and it makes the bong sound, but i get no screen feedback and the video card (8800) is spinning to the max and very loud when it would usually only do that at the beginning then slow down. I'm not sure what my problem is, but i'm guessing the video card is no good. I'll have to do more research.

-GC
Click to expand...

I had the same problem as the OP when I first got my Mac Pro, it developed into the problem you have now. Turns out it was the 8800, I took it in and Apple replaced it with a new one, problem solved!
 
flipnode said:
I had the same problem as the OP when I first got my Mac Pro, it developed into the problem you have now. Turns out it was the 8800, I took it in and Apple replaced it with a new one, problem solved!
Click to expand...

Yup, 8800 failed on me as well. I got it replaced and all is good now :)

Thanks,

-GC
 
Hi everyone

they swapped out the graphics card for a new one under warranty. Seems to have fixed the problem. Suppose errors that quote the GPU generally have something to do with the GPU. Go figure.

hope that helps.

L
 
i posted in another thread a similar problem. However I have an ATI X1900 card that I had installed by apple and has ran fine for 2+ years. I do have to clean it every once in awhile, but it has always worked.

The major difference though is when I get it to finally start, I get no error message whatsoever... Any ideas?
 
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