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JLOL

macrumors newbie
Original poster
Feb 21, 2011
2
0
Problem: My Mid-2009 Macbook Pro won’t print the first page in Microsoft Word, Sibelius 6, or in Adobe Reader. My printer is an old Canon MP480 that’s worked for almost 2 years perfectly. EVEN the “print to pdf” function results in the same error. However, if I open a new user account it all works fine. To change user accounts would be an extreme hassle though so, if possible, I would like to first remedy this one.

Recent changes: the motherboard of my computer was replaced about a week and a half ago. I printed a lot of stuff from Word two days ago and that worked fine but, already then the print to pdf function was cropping off the first page. At the time, though, I accredited the issue to the word documents being filled with pictures of sheet music that I was printing instead of text.

Things I have tried:
Updated Mac software
Repaired Disc Permissions in Disk Utility
Checked for new printer drivers/firmware
Reset the PRAM (http://support.apple.com/kb/ht1379.)
 
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