Okay, so we're having issues with Vista users when they download zip files and try unzipping them that were made with a MAC.
Most of the time they get errors. But, when we download and test on other MACs that doesn't happen. I've been told they can skip through parts of the unzipping and eventually get to the files.
Some are seeing all these hidden files that seem to waste space...I've been told that happens on ALL zips, but the Mac is just smarter to not see them.
Thoughts so we can relate to our team and customers on this issue? What we could be doing better on our end too?
Thanks!
Most of the time they get errors. But, when we download and test on other MACs that doesn't happen. I've been told they can skip through parts of the unzipping and eventually get to the files.
Some are seeing all these hidden files that seem to waste space...I've been told that happens on ALL zips, but the Mac is just smarter to not see them.
Thoughts so we can relate to our team and customers on this issue? What we could be doing better on our end too?
Thanks!