Macbook 2015 just turned off

[retroboyjinny]

I just got my new Macbook SG 1.1 today. Im UK based.

I was just using the machine, just finished installing most apps. I was using Safari, looking at macrumors.com and it just turned off.

I clicked on the trackpad and there was no sound.

I then tapped the power button and it rebooted.

Has anyone else had this issue?

Looks like I might need that AppleCare!

 

[Theophil1971]

Don't panic. Just a crash. It happens occasionally. Probably nothing to worry about

 

[robertsawicki]

I clicked on the trackpad and there was no sound.

Can't click anymore!

 

[happyslayer]

If there is no power, there is no click, since it's a vibrating electromagnet. Here's hoping it was just a glitch! Good luck

 

[Michael Goff]

Take it in as soon as possible.

 

[redheeler]

If it happens again....

Take it in as soon as possible.

 

[Maven1975]

Happens under Windows when heat becomes an issue as well. This baby throttles like crazy!

 

[bjet767]

This is my third mac portable product and I have never had one just shut off. I am now using my rMB and have done everything to push it and heat it up and not one shut down or auto-reboot of any sort.

You may have a problem which needs to be addressed by the Apple store.

12" rMB 512 1.2

 

[Newtons Apple]

I have never had one just shut off either but would still wait till it did it again, at least one more time. Could have been an isolated event.

 

[maflynn]

I can't recall having any of my Macs suddenly turn off like that. Personally, if it were me, I'd take it back.

 

[No-Me]

No need to take it back in right away, if it happens again and again there is likely something causing it. Just open up activity monitor and check the system logs.

I had an application crashing my MacBook Pro a couple times a week, removed it and everything was fine after that.

If you can't see anything weird in the system log and if it happens over and over again it can be a hardware thing and then I would take it in.

 

[retroboyjinny]

Thanks everyone for there feedback.

This is my 5th mac portable machine, I have been using macs since 1998.

I don't think I've had an issue like this either. I wasn't pushing the machine at all. The machine was charging, I was using Skype and safari.

If it happens again it will be going straight back. I'm now considering the additional Apple Care, as I have 60 days to buy it.