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Norre8

macrumors 6502a
Original poster
Sep 27, 2018
623
480
Bought the 15in Air from Best Buy on Thursday and it will not come on at all today; has anyone experienced this?
 
Is it plugged in? Do you see the green or amber light from the MagSafe charger? If the answer is yes, press and hold the power button for 10 seconds. You should then get a booting options screen. If it doesn't work the first time, try again.
 
Is it plugged in? Do you see the green or amber light from the MagSafe charger? If the answer is yes, press and hold the power button for 10 seconds. You should then get a booting options screen. If it doesn't work the first time, try again.
Yes, yes and tried multiple times, nothing. I'll keep trying.
 
If it doesn't come on after the 5th or 6th try, leave it plugged in overnight. If it is still dead in the am, return to BB and get a new one. You do to want them to repair the device. You want a new device at that point in time.
Definitely will not have them fix it, if I don't leave with a new one, I'll just return it.
 
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