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MacBook Air 2013 Wifi Problems

J

james83

macrumors newbie
Original poster
Jul 19, 2013
7
0
Im planning to buy the Air this week but have just heard about all the issues and complaints people are having with the wifi dropping. Seems Apple introduced an update to solve the problem but people are claiming it still hasn't solved it.

I'm gussing this has been discussed to death but can't see any posts on it. Can anyone shed any light on this? Is it a common issue and should I be worried? :confused:
 
It's not a common issue anymore, near as I can tell. In any case, you can get your MBA exchange IF you encounter this problem.

Mine's over a month old and it's been in various Wifi hotspots, and I've never had a problem.
 
I'm having exactly this issue with the new MBA that I picked up today. The issue persists after I installed MacBook Air (Mid 2013) Software Update 1.0. I guess the most sensible action to take is to have it exchanged.
 
The only issue is that it is not as fast as it is supposed to be. But if you don't have an AC router at this point, then I think that there is nothing to worry about.
 
Sadly despite Apple fixes on the wi-fi thing...air takes a good 30 Seconds before connecting back to a wi-fi whenever it is woken up from a sleep or even a blacked out screen (as in display monitor of mac is off)
 
johnjey said:
Sadly despite Apple fixes on the wi-fi thing...air takes a good 30 Seconds before connecting back to a wi-fi whenever it is woken up from a sleep or even a blacked out screen (as in display monitor of mac is off)
Click to expand...

I experience this also, but its more like 10 seconds. Not terribly important, just annoying and makes me worry that something is wrong with my computer.
 
I only had problems when closing lid or entering screen saver mode.

Installing free app, lock me now, resolved the issue.:)
 
I only get an issue with wfi in Windows 7. For some reasons it doesn't see any wireless networks requiring a restart. In Mountain Lion things seem to be working 99% of time.
 
james83 said:
Im planning to buy the Air this week but have just heard about all the issues and complaints people are having with the wifi dropping. Seems Apple introduced an update to solve the problem but people are claiming it still hasn't solved it.

I'm gussing this has been discussed to death but can't see any posts on it. Can anyone shed any light on this? Is it a common issue and should I be worried? :confused:
Click to expand...

I picked up a macbook air this week. no wifi problems at all.
 
climater said:
I'm having exactly this issue with the new MBA that I picked up today. The issue persists after I installed MacBook Air (Mid 2013) Software Update 1.0. I guess the most sensible action to take is to have it exchanged.
Click to expand...

I just returned it for an exchange. I had experienced intermittent Wi-Fi dropping on this MBA. It can reconnect if I turn AirPort off and on again, but drops again soon. Whether this is a MBA issue or a router problem I cannot tell. But a 2011 MBP and a PC have no issue at all with the router. Did anyone have similar symptoms?
 
climater said:
I just returned it for an exchange. I had experienced intermittent Wi-Fi dropping on this MBA. It can reconnect if I turn AirPort off and on again, but drops again soon. Whether this is a MBA issue or a router problem I cannot tell. But a 2011 MBP and a PC have no issue at all with the router. Did anyone have similar symptoms?
Click to expand...

Exactly the same. If I run a ping of say google.com, every 5-10 seconds there'll be a huge delay (up to 2 seconds). Happens on 2.4 & 5ghz wireless, and not on any other wireless devices in house incl macbook pro. Also should add it happens in bootcamp as well as mac os. Guessing its hardware so taking it in on Saturday to see what they say....
 
bellang said:
Exactly the same. If I run a ping of say google.com, every 5-10 seconds there'll be a huge delay (up to 2 seconds). Happens on 2.4 & 5ghz wireless, and not on any other wireless devices in house incl macbook pro. Also should add it happens in bootcamp as well as mac os. Guessing its hardware so taking it in on Saturday to see what they say....
Click to expand...

Please do report what they would say if you don't mind. I was simply advised in an apple store to make an exchange. Since mine was a CTO (RAM max'ed to 8GB), I had to return it and reorder online. It does seem to be device-dependent, since the Wi-Fi connection from this MBA had no problem in the apple store (albeit I didn't test it for long).
 
Will do. Curious if they'll let me return it as it was CTO as well and is approx one month old. I'm going to take my new time capsule in as well since it's an apple product in case they try to blame the router! (Though it happens with different routers, don't want a delay tactic)
 
Don't buy this machine

Have had major and serious issues with wifi connectivity, also update of patch to fix problem, can't take it anymore, getting a refund, 3rd MacBook air 2013 in 2 months. Do yourself a favor and get something else!
 
Lara2426 said:
Have had major and serious issues with wifi connectivity, also update of patch to fix problem, can't take it anymore, getting a refund, 3rd MacBook air 2013 in 2 months. Do yourself a favor and get something else!
Click to expand...

I suspect this is an issue with the Broadcom 802.11ac chipset on the WiFi card. As usual, when there is a new standard like .ac there are compatibility issues with other vendors. Sometimes it can be addressed by a firmware update, other times it's a design fault in the silicon. Who knows what the issue is, but it seems widespread and is not fixed yet, so it may be a silicon fault and never be fixed, short of a recall. This is a good reason to stay away from first revs of a new standard.
 
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