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melamina80

macrumors newbie
Original poster
Jan 22, 2014
1
0
Hi, I've been using a new 2013 MacBook Air with 10.9.1 for the last 3 weeks (I used to have a 2010 Macbook Pro 15 with Mavericks) and the Facetime HD camera is having issues being detected by different applications.

In my case I mainly use Google Hangouts, Skype, and sometimes Facetime. The problem lies on that the camera sometimes works and sometimes it doesn't.

I usually reboot the camera with 'sudo killall AppleCameraAssistant' and that makes it work, but it shouldn't be like that.

Please note that this was not happening with my 2010 MacBook Pro with Mavericks. I changed to this new 2013 MacBook Air only 3 weeks ago. Nevertheless, people that I work with (who use retina macbooks with Mavericks) are not having this issue.

Last week I had to install a plugin (in chrome) for a new online site similar to Hangouts called BlueJeans. Bluejeans very seldomly recognizes the cam, only when I reboot it with the 'line' above or reboot the machine. The people I work with didn't have any issues, so I suspect this has to do with 2013 MacBook Air's Facetime HD cameras which might be different to the rest, or too new on the market.

It's as if when I start using it in Hangouts and then hang, later it might not work in Skype, or viceversa.

If you can help, that'll be great, and I appreciate it. Nevertheless, I feel Apple must take care of this in the next Mavericks update (many people are having camera issues).

Jimmy
 
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