Macbook battery not charging - help!

[lizzieish]

Hello Right my boyfriend is having trouble with his Macbook.

It has been working fine and today, he pulled his power cable out and the Macbook turned off immediately. We plugged it back in and it says the battery is at 97% but again, turns off straight away if you unplug it.

After leaving it plugged in for a while, I have noticed it has stayed at 97% and it doesn't appear to be charging. Also, if the battery was 97% charged it should stay turned on when we unplug it but it of course isn't doing that.

If anyone knows what may be wrong or has any ideas on what we can try it would be really appreciated!

 

[GGJstudios]

Reset the SMC (instructions in the CHARGING section of the following link). This should answer most, if not all, of your battery questions:

Apple Notebook Battery FAQ​

 

[lizzieish]

Thankyou so much for the link, we will be trying that tonight! Just out of curiosity, do you have any ideas as to why this sort of thing happens or if there is anyway to avoid such things in future?

 

[GGJstudios]

Thankyou so much for the link, we will be trying that tonight! Just out of curiosity, do you have any ideas as to why this sort of thing happens or if there is anyway to avoid such things in future?

Nothing that you're doing causes it. There's nothing you need to do, other than follow the recommendations in the FAQ.

 

[lizzieish]

Hi,

We did the reset SMC but it didn't work, the Macbook still loses power when it's not plugged in, is there anything else we could try or is it a new battery it needs?

 

[GGJstudios]

Hi,

We did the reset SMC but it didn't work, the Macbook still loses power when it's not plugged in, is there anything else we could try or is it a new battery it needs?

If you mean it shuts down immediately after unplugging, regardless of the amount of charge, take it to Apple to have them check it out. If you mean that it begins draining the battery when unplugged, that's normal, of course.