Macbook crashing

[kramster]

Hi,
Was wondering if anybody could lend a hand with a recent issue of mine. Been playing a game (Football Manager 11) which was working fine for 2 months or so but it has randomly been crashing 5 minutes into playing the game. I'm currently on the latest 13" Macbook Pro (i5) with no extra add-ons and the message that comes up is this:

Process: fm [7334]
Path: /Applications/Sports Interactive/Football Manager 2011 Russian/fm.app/Contents/MacOS/fm
Identifier: com.sigames.rus.FootballManager2011
Version: 11 . 0 (11 . 0 . 0 f 154494)
Code Type: X86 (Native)
Parent Process: launchd [91]

Date/Time: 2011-06-14 20:52:31.973 +0930
OS Version: Mac OS X 10.6.7 (10J3250)
Report Version: 6

Interval Since Last Report: 652117 sec
Crashes Since Last Report: 9
Per-App Interval Since Last Report: 231681 sec
Per-App Crashes Since Last Report: 9
Anonymous UUID: 191BDF21-9677-44FA-A5A6-AFE70AFF3CA1

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00000000bf7fffb4
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 ...mes.rus.FootballManager2011 0x019a515c tt_cmap4_char_map_binary + 12
1 ...mes.rus.FootballManager2011 0x019a5da7 tt_cmap4_char_index + 39
2 ...mes.rus.FootballManager2011 0x02747ca6 SIOS::SERVICES::FONTS::FREETYPE::FREETYPE_FONT_FACE::get_kerning_26_6(SIOS::FONT_GLYPH*, SIOS::FONT_GLYPH*) const + 166
3 ...mes.rus.FootballManager2011 0x0274804b SIOS::SERVICES::FONTS::FREETYPE::FREETYPE_FONT_FACE::render_text_internal(bool, IMAGE_BASE*, short, short, COLOUR const&, SIOS::STRING const&, SIOS::BLITTER_BASE::MODE, bool (*)(RECTANGLE const&), SIOS::CHARACTER_BOUNDS_ARRAY*, bool) + 747
4 ...mes.rus.FootballManager2011 0x02748965 SIOS::SERVICES::FONTS::FREETYPE::FREETYPE_FONT_FACE::get_text_width(SIOS::STRING const&, SIOS::CHARACTER_BOUNDS_ARRAY*, bool) + 101
5 ...mes.rus.FootballManager2011 0x028b835d SIOS::FONT::get_text_width(SIOS::STRING const&, SIOS::CHARACTER_BOUNDS_ARRAY*, bool) + 45
6 ...mes.rus.FootballManager2011 0x028bc2e7 SIOS::FONT_SPECIFICATION::get_width(SIOS::STRING const&, SIOS::CHARACTER_BOUNDS_ARRAY*, bool) const + 87

Any help would be greatly appreciated.

 

[miles01110]

First of all, the program is crashing... not the machine. Usually we say the "machine is crashing" when you get a random shutdown or kernel panic.

With regard to your particular issue, you should e-mail the developer's customer support, as they are the ones that will actually be able to help you. Make sure all the patches and updates are installed also.

 

[kramster]

Thanks for that, I'll scrounge around the developer's forum for some answers

Cheers