Hey everyone,
I'm having an occasional issue where upon launching Photoshop CC (I'm using the 2015 version), it starts to load, but freezes while still on the splash screen. (I think the first time it happened, I was still using CC 2014, but I can't remember.) It's happened 3 times (twice in the past 2 days) and I cannot figure out why. My relatively new mid-2014 Macbook Pro with GT 750m (purchased about 3½ months ago) completely freezes, and the only option is to hold the power button until it turns off. The first and third time it happened my cursor was still visible on the screen and I could move it around, but nothing was clickable. The second time it happened my cursor disappeared, and still nothing was clickable. I'm wondering if anyone else is having (or has had) this issue, and if anyone knows a fix?
I'm having an occasional issue where upon launching Photoshop CC (I'm using the 2015 version), it starts to load, but freezes while still on the splash screen. (I think the first time it happened, I was still using CC 2014, but I can't remember.) It's happened 3 times (twice in the past 2 days) and I cannot figure out why. My relatively new mid-2014 Macbook Pro with GT 750m (purchased about 3½ months ago) completely freezes, and the only option is to hold the power button until it turns off. The first and third time it happened my cursor was still visible on the screen and I could move it around, but nothing was clickable. The second time it happened my cursor disappeared, and still nothing was clickable. I'm wondering if anyone else is having (or has had) this issue, and if anyone knows a fix?