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Macbook Pro 15'' 2018 crashing every week

Ariperelman

Ariperelman

macrumors newbie
Original poster
Apr 26, 2018
11
0
My Macbook Pro is crashing at least once per week, had already reinstall it from scratch, but at least once per week, after going to sleep, it crushes.

I think it fails to sleep, since when I return and try to wake it up, it's running hot, and screen is black but touchbar is lit and unresponsive.

I use it almost all the time with external mouse/keyboard and external monitor.

Where can I see the crash log?
Don't know what to do.

Thanks in advance!
 
Ariperelman said:
My Macbook Pro is crashing at least once per week, had already reinstall it from scratch, but at least once per week, after going to sleep, it crushes.

I think it fails to sleep, since when I return and try to wake it up, it's running hot, and screen is black but touchbar is lit and unresponsive.

I use it almost all the time with external mouse/keyboard and external monitor.

Where can I see the crash log?
Don't know what to do.

Thanks in advance!
Click to expand...

Do you have FileVault on? I got the same laptop and since disabling FileVault, no problems, no crashes at all. It used to be stuck on a black screen (lowest brightness) and the touch bar wouldn't light up since I was stuck before the login screen. I use my laptop in clamshell mode with external keyboard and mouse.


I'd say try disabling FileVault if you have it activated.
 
d4rklamp said:
Do you have FileVault on? I got the same laptop and since disabling FileVault, no problems, no crashes at all. It used to be stuck on a black screen (lowest brightness) and the touch bar wouldn't light up since I was stuck before the login screen. I use my laptop in clamshell mode with external keyboard and mouse.


I'd say try disabling FileVault if you have it activated.
Click to expand...

Indeed FileVault is on, will try disabling it, thanks!
 
d4rklamp said:
Do you have FileVault on? I got the same laptop and since disabling FileVault, no problems, no crashes at all. It used to be stuck on a black screen (lowest brightness) and the touch bar wouldn't light up since I was stuck before the login screen. I use my laptop in clamshell mode with external keyboard and mouse.


I'd say try disabling FileVault if you have it activated.
Click to expand...

Indeed it was FileVault, since I disabled it, my Macbook runs more than 15 days without a problem.

Thanks!
 
FlyingDutch said:
that's not a solution !
FileVault is supposed to stay on.

If it crashes even with a fresh macOS installation , it could be defective.
Click to expand...

It is not a solution, but it's the only way for my mbp not to kernel panic every 2 days
 
Make sure all of your apps are up to date. DropBox was problematic for me until it was updated for Mojave.
 
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