Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

MacBook Pro crashed more then 6-7 times a day

A

aligreen

macrumors newbie
Original poster
Sep 2, 2014
5
0
Hello guys, first time poster here.

My Macbook pro crashed when i watch youtube videos, enter tumblr or google images, attempt opening more then 3 tabs or even work in photoshop. It behaves very irregurlar. I haven't the foggiest idea.

About my mac:

Version 10.6.8 snow leopard, purchased 2010. I'll post the crash log here. If anyone can point me in the right direction please.

Code: 
Interval Since Last Panic Report:  25948 sec
Panics Since Last Report:          28
Anonymous UUID:                    574C32C1-A263-4370-8B9C-48CF312A49A6

Wed Sep  3 01:48:57 2014
panic(cpu 0 caller 0x9f5c9b): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0x7fc88000 0x0a5480a2, D0, P3/4
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x5c8ca148 : 0x21b837 (0x5dd7fc 0x5c8ca17c 0x223ce1 0x0) 
0x5c8ca198 : 0x9f5c9b (0xc0b28c 0xc7b800 0xc19e60 0x0) 
0x5c8ca238 : 0xb10608 (0x96bb804 0x946e004 0x100 0x5d8b6f8) 
0x5c8ca288 : 0xb07601 (0x946e004 0x100 0x5c8ca2b8 0x9e5778) 
0x5c8ca2b8 : 0x16cd9a6 (0x946e004 0x100 0x438004ee 0x5c8ca2c8) 
0x5c8ca3f8 : 0xb2f2b5 (0x946e004 0x9442004 0x0 0x0) 
0x5c8ca438 : 0x9fee7c (0x946e004 0x9442004 0x0 0x0) 
0x5c8ca4d8 : 0x9fb55b (0x0 0x9 0x0 0x0) 
0x5c8ca688 : 0x9fc2a7 (0x0 0x600d600d 0x7058 0x5c8ca6b8) 
0x5c8ca758 : 0xca6e49 (0xc1d00045 0xbeef0003 0xbeef0202 0x142fde80) 
0x5c8ca7a8 : 0xca6fce (0x46267000 0x142fde80 0x21043000 0x0) 
0x5c8ca7d8 : 0xc7e484 (0x46267000 0x142fde80 0x21043000 0x0) 
0x5c8ca7f8 : 0xc9feb2 (0x46267000 0x14878800 0x5c8ca828 0x55f3f4) 
0x5c8ca838 : 0xc9fccd (0x46267000 0x14878800 0x5c8ca868 0x506769) 
0x5c8ca868 : 0xc9fc45 (0x46267000 0x92c2440 0x14878800 0x0) 
0x5c8ca898 : 0xc9ffa7 (0x46267000 0x92c2440 0x1489c000 0x0) 
0x5c8ca8b8 : 0xcc2bce (0x92c2440 0x1489c000 0x4f2 0xa9b5800) 
0x5c8ca8e8 : 0xcc11a1 (0x46227000 0x46227788 0x1 0x0) 
0x5c8ca908 : 0xc8888f (0x46227000 0x46227788 0x0 0x25cad3) 
0x5c8ca938 : 0xcc2c64 (0x46227000 0x5c8caa7c 0x5c8caa78 0x46227000) 
0x5c8ca978 : 0xc8cc93 (0x46227000 0x5c8caa7c 0xb8e0554 0x5) 
0x5c8caab8 : 0xcc65d8 (0x46227000 0x1 0x5c8cabcc 0x5c8cabc8) 
0x5c8cab68 : 0xc88fe1 (0x46227000 0x1 0x5c8cabcc 0x5c8cabc8) 
0x5c8cabe8 : 0x56da06 (0x46227000 0x0 0x5c8cae3c 0x5c8cac74) 
0x5c8cac38 : 0x56e2a5 (0xd17720 0x46227000 0xa2bce88 0x1) 
0x5c8cac88 : 0x56eb59 (0x46227000 0x10 0x5c8cacd0 0x0) 
0x5c8cada8 : 0x286638 (0x46227000 0x10 0xa2bce88 0x1) 
0x5c8cbe58 : 0x21dbe5 (0xa2bce60 0x149815a0 0x81778 0x2c807) 
0x5c8cbe98 : 0x210a86 (0xa2bce00 0x0 0x9a4ed90 0xa782d20) 
0x5c8cbef8 : 0x216f84 (0xa2bce00 0x0 0x0 0x0) 
0x5c8cbf78 : 0x295c57 (0x9bbbc28 0x0 0x0 0x0) 
0x5c8cbfc8 : 0x2a256d (0x9bbbc24 0x0 0x10 0xa1f1904) 
      Kernel Extensions in backtrace (with dependencies):
         com.apple.GeForce(6.4.0)@0xc7d000->0xd33fff
            dependency: com.apple.NVDAResman(6.4.0)@0x98f000
            dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x982000
            dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x949000
            dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x960000
         com.apple.nvidia.nv50hal(6.4.0)@0x1597000->0x19abfff
            dependency: com.apple.NVDAResman(6.4.0)@0x98f000
         com.apple.NVDAResman(6.4.0)@0x98f000->0xc7cfff
            dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x949000
            dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x982000
            dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x960000

BSD process name corresponding to current thread: Google Chrome

Mac OS version:
10K549

Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun  7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
System model name: MacBookPro6,2 (Mac-F22586C8)

System uptime in nanoseconds: 33848485360849
unloaded kexts:
com.apple.driver.AppleUSBUHCI	4.2.0 (addr 0x1432000, size 0x65536) - last unloaded 130325548282
loaded kexts:
com.Cycling74.driver.Soundflower	1.6.6
com.apple.driver.AppleHWSensor	1.9.3d0 - last loaded 42694864006
com.apple.filesystems.autofs	2.1.0
com.apple.driver.AppleMikeyHIDDriver	1.2.0
com.apple.driver.AGPM	100.12.31
com.apple.driver.AppleHDA	2.0.5f14
com.apple.driver.AppleMikeyDriver	2.0.5f14
com.apple.driver.AudioAUUC	1.57
com.apple.driver.AppleUpstreamUserClient	3.5.7
com.apple.driver.AppleMCCSControl	1.0.20
com.apple.driver.AppleIntelHDGraphics	6.4.0
com.apple.driver.AppleIntelHDGraphicsFB	6.4.0
com.apple.driver.SMCMotionSensor	3.0.1d2
com.apple.Dont_Steal_Mac_OS_X	7.0.0
com.apple.driver.AudioIPCDriver	1.1.6
com.apple.driver.ACPI_SMC_PlatformPlugin	4.7.0a1
com.apple.GeForce	6.4.0
com.apple.driver.AppleGraphicsControl	2.10.6
com.apple.driver.AppleLPC	1.5.1
com.apple.kext.AppleSMCLMU	1.5.2d10
com.apple.driver.AppleUSBTCButtons	201.6
com.apple.driver.AppleUSBCardReader	2.6.1
com.apple.driver.AppleUSBTCKeyboard	201.6
com.apple.driver.AppleIRController	303.8
com.apple.iokit.SCSITaskUserClient	2.6.8
com.apple.BootCache	31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib	1.0.0d1
com.apple.iokit.IOAHCIBlockStorage	1.6.4
com.apple.driver.AppleFWOHCI	4.7.3
com.apple.driver.AppleUSBHub	4.2.4
com.apple.driver.AirPortBrcm43224	428.42.4
com.apple.driver.AppleEFINVRAM	1.4.0
com.apple.driver.AppleSmartBatteryManager	160.0.0
com.apple.driver.AppleAHCIPort	2.1.7
com.apple.iokit.AppleBCM5701Ethernet	3.0.5b8
com.apple.driver.AppleUSBEHCI	4.2.4
com.apple.driver.AppleACPIButtons	1.3.6
com.apple.driver.AppleRTC	1.3.1
com.apple.driver.AppleHPET	1.5
com.apple.driver.AppleSMBIOS	1.7
com.apple.driver.AppleACPIEC	1.3.6
com.apple.driver.AppleAPIC	1.4
com.apple.driver.AppleIntelCPUPowerManagementClient	142.6.0
com.apple.security.sandbox	1
com.apple.security.quarantine	0
com.apple.nke.applicationfirewall	2.1.14
com.apple.driver.AppleIntelCPUPowerManagement	142.6.0
com.apple.driver.DspFuncLib	2.0.5f14
com.apple.driver.AppleProfileReadCounterAction	17
com.apple.driver.AppleProfileTimestampAction	10
com.apple.driver.AppleProfileThreadInfoAction	14
com.apple.driver.AppleProfileRegisterStateAction	10
com.apple.driver.AppleProfileKEventAction	10
com.apple.driver.AppleProfileCallstackAction	20
com.apple.driver.AppleSMBusController	1.0.10d0
com.apple.iokit.IOFireWireIP	2.0.3
com.apple.iokit.IOSurface	74.2
com.apple.iokit.IOBluetoothSerialManager	2.4.5f3
com.apple.iokit.IOSerialFamily	10.0.3
com.apple.iokit.IOAudioFamily	1.8.3fc2
com.apple.kext.OSvKernDSPLib	1.3
com.apple.driver.AppleHDAController	2.0.5f14
com.apple.iokit.IOHDAFamily	2.0.5f14
com.apple.iokit.AppleProfileFamily	41
com.apple.driver.IOPlatformPluginFamily	4.7.0a1
com.apple.driver.AppleSMBusPCI	1.0.10d0
com.apple.driver.AppleBacklightExpert	1.0.1
com.apple.driver.AppleSMC	3.1.0d5
com.apple.nvidia.nv50hal	6.4.0
com.apple.NVDAResman	6.4.0
com.apple.iokit.IONDRVSupport	2.2.1
com.apple.iokit.IOGraphicsFamily	2.2.1
com.apple.driver.BroadcomUSBBluetoothHCIController	2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController	2.4.5f3
com.apple.iokit.IOBluetoothFamily	2.4.5f3
com.apple.iokit.IOSCSIBlockCommandsDevice	2.6.8
com.apple.iokit.IOUSBMassStorageClass	2.6.7
com.apple.driver.AppleUSBMultitouch	207.7
com.apple.iokit.IOUSBHIDDriver	4.2.0
com.apple.driver.AppleUSBMergeNub	4.2.4
com.apple.driver.AppleUSBComposite	3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice	2.6.8
com.apple.iokit.IOBDStorageFamily	1.6
com.apple.iokit.IODVDStorageFamily	1.6
com.apple.iokit.IOCDStorageFamily	1.6.1
com.apple.driver.XsanFilter	402.1
com.apple.iokit.IOAHCISerialATAPI	1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily	2.6.8
com.apple.iokit.IOFireWireFamily	4.2.6
com.apple.iokit.IOUSBUserClient	4.2.4
com.apple.iokit.IO80211Family	320.1
com.apple.iokit.IOAHCIFamily	2.0.6
com.apple.iokit.IONetworkingFamily	1.10
com.apple.iokit.IOUSBFamily	4.2.4
com.apple.driver.AppleEFIRuntime	1.4.0
com.apple.iokit.IOHIDFamily	1.6.6
com.apple.iokit.IOSMBusFamily	1.1
com.apple.kext.AppleMatch	1.0.0d1
com.apple.security.TMSafetyNet	6
com.apple.driver.DiskImages	289
com.apple.iokit.IOStorageFamily	1.6.3
com.apple.driver.AppleACPIPlatform	1.3.6
com.apple.iokit.IOPCIFamily	2.6.5
com.apple.iokit.IOACPIFamily	1.3.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i5, 2.53 GHz, 4 GB, SMC 1.58f17
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545050B9SA02, 465.76 GB
Serial ATA Device: MATSHITADVD-R   UJ-898
USB Device: Hub, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2
USB Device: PTZ-631W, 0x056a  (WACOM Co., Ltd.), 0x00b5, 0xfa140000 / 6
USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8218, 0xfa113000 / 9
USB Device: Internal Memory Card Reader, 0x05ac  (Apple Inc.), 0x8403, 0xfa130000 / 4
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac  (Apple Inc.), 0x0237, 0xfa120000 / 3
USB Device: Hub, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, 0x05ac  (Apple Inc.), 0x8507, 0xfd110000 / 3
 
Consider trying not to debug a kernel problem in an old big cat OS. Migrate to mavericks. It has better memory management.
 
Does it crash using different browsers? Have you updated to the latest drivers for your graphics card? Those two I would check from a quick glance of that crash report.
 
Seeing references to the GPU may not be a good sign.

Kernel Panics are when the OS notices something with the hardware or protected memory has been impacted. Having this occur so much possibly means a hardware issue.

Try running the Apple Hardware Test. I'd also back everything up and do a clean install of OS X.
 
MacBookPro6,2 with NVIDIA GeForce GT 330M, which appears to be a 2010 15 inch and from the description, the problem appears with graphics intensive programs.

Kernel Extensions in backtrace (with dependencies):
com.apple.GeForce(6.4.0)@0xc7d000->0xd33fff
dependency: com.apple.NVDAResman(6.4.0)@0x98f000
...
...
Click to expand...

I'm not sure if there is enough in that log to tell for sure, but here are just two of many similar threads.

https://forums.macrumors.com/threads/1538800/
https://forums.macrumors.com/threads/1759587/

Plus more info:
http://oleb.net/blog/2012/05/15-inch-mbp-mid-2010-crashing-to-black-screen/

I'd first try updating graphics drivers as mentioned above, but anyway here is the Apple Knowledge Base article for this model.

http://support.apple.com/kb/TS4088

Replacement logic board is sometimes needed.
 
Last edited:
I suggest you have it diagnosed by an Apple Store, it smells after a logic board that is about to retire...
 
eezacque said:
I suggest you have it diagnosed by an Apple Store, it smells after a logic board that is about to retire...
Click to expand...

Perhaps, but with his machine nearing 5 years old, they may not work on it. There is a cut off on when apple stops working on it.

Its a good suggestion however and it can't hurt to take it in, or call them. I dod suspect its hardware (GPU) and with the 2010 models known for having a failing GPU the odds of it being that are even higher.
 
alex0002 said:
MacBookPro6,2 with NVIDIA GeForce GT 330M, which appears to be a 2010 15 inch and from the description, the problem appears with graphics intensive programs.



I'm not sure if there is enough in that log to tell for sure, but here are just two of many similar threads.

https://forums.macrumors.com/threads/1538800/
https://forums.macrumors.com/threads/1759587/

Plus more info:
http://oleb.net/blog/2012/05/15-inch-mbp-mid-2010-crashing-to-black-screen/

I'd first try updating graphics drivers as mentioned above, but anyway here is the Apple Knowledge Base article for this model.

http://support.apple.com/kb/TS4088

Replacement logic board is sometimes needed.
Click to expand...

Wow so many replies! Thanks everyone for the quick responses. I'll go through them one by one by beginning with this update *fingers crossed* I'll pop back with the results
 
I upgraded the drivers, alas it still crashed :(, I cant believe I was so unlucky, I purchased one of the faulty mid-2010 MB Pro's.
 
aligreen said:
I upgraded the drivers, alas it still crashed :(, I cant believe I was so unlucky, I purchased one of the faulty mid-2010 MB Pro's.
Click to expand...

Its not that you purchased a faulty MBP, but rather the 2010 MBPs have a known defect that causes the dGPUs to fail. They had a repair program in place to replace the logic board, but I believe that has since expired. Plus its only replacing the logic board which means it kicking the can down the road, i.e., it will not fix the problem, just delay the failure for a couple more years.
 
Migrate it to Mavericks and take it to Apple store. Then it is for sure running a supported OS version. If they cannot do anything, consider putting it on Craig's List and/or ebay.
 
MCAsan said:
Migrate it to Mavericks and take it to Apple store. Then it is for sure running a supported OS version. If they cannot do anything, consider putting it on Craig's List and/or ebay.
Click to expand...

I don't think installing mavericks is needed. Its not a question of whether the OS is supported but rather it being a hardware issue. Being 4 years old there's not much Apple will be doing with this anyways.

Its most likely the GPU
 
But upgrading to Mavericks costs nothing, it removes one objection to getting Apple support at the Genius Bar, and should make the unit easier to resell compared to it running an old cat release. I can't see any negatives in the upgrade.

I agree that he will be lucky if Apple does agree to do anything.
 
True, but I think its a wasted effort. I don't see a genius refusing to diagnose a Mac because its not running Mavericks.
 
Yea I doubt they repair it for free. I'll just sell it and build a PC from scratch while I save up for an IMac. Though selling it in it's current state is a bit depressing. Any estimates on the cost of replacing the logic board?

Thanks again guys, you're all awesome!
 
A logic board replacement is probably going to cost you more than what you're going to get when selling it. In my opinion the best way to make money off it is sell it as spares piece by piece. Bought one machine with a broken logic board for the top case and then made back the money I spent after I sold some of the parts I didn't need (optical disc drive, RAM, fans and charger).

Had a really similar problem myself a couple of years ago on the model after that. Took it to a specialist to be diagnosed, but they didn't find anything wrong with it (thou they did complain about the aftermarket HDD). Did some detective work and found out that the cause of the kernel panics was actually Opera and not anything hardware related. Replaced it with Chrome and the kernel panics stopped right there.

So before you call it a hardware defect, try to check if you can make the kernel panics stop by replacing the programs you're using when the kernel panics happen one at a time until you've excluded them all.
 
Take it the next step. do a backup. Then do a clean install of Mavericks. See if there are panics. If so....hardware problem...take it to Apple for a repair estimate. If not, install one app at a time.
 
Go & get the free "gfxCardStatus" by Cody Krieger and force your MBP to use the integrated GPU. Works fine as long as you don't have an external screen attached.

If it doesn't crash anymore, then I'd bet my money on the discrete GPU being the problem. (I speak from experience – 2011 MBP with a well-known GPU problem which Apple still fails to acknowledge).
Apple has a bad track record with discrete GPU from various model years...
 
To the OP:
Just wondering -- is the RAM factory-original, or have you upgraded it?
 
Fishrrman said:
To the OP:
Just wondering -- is the RAM factory-original, or have you upgraded it?
Click to expand...

It's in its original state. Haven't upgraded anything. Ironic because it's in great condition too. Thanks everyone for the support. Means a lot

----------
SarcasticJoe said:
A logic board replacement is probably going to cost you more than what you're going to get when selling it. In my opinion the best way to make money off it is sell it as spares piece by piece. Bought one machine with a broken logic board for the top case and then made back the money I spent after I sold some of the parts I didn't need (optical disc drive, RAM, fans and charger).

Had a really similar problem myself a couple of years ago on the model after that. Took it to a specialist to be diagnosed, but they didn't find anything wrong with it (thou they did complain about the aftermarket HDD). Did some detective work and found out that the cause of the kernel panics was actually Opera and not anything hardware related. Replaced it with Chrome and the kernel panics stopped right there.

So before you call it a hardware defect, try to check if you can make the kernel panics stop by replacing the programs you're using when the kernel panics happen one at a time until you've excluded them all.
Click to expand...

At first I assumed it was either chrome or Photoshop but even without touching the two it still crashes. Today alone it crashed 4 times. I'm at my wits end to be honest. I'm saving up for a new computer. You have no idea how many times i've lost hours of work because I forgot to save regularly.
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back