Hello
I accidentally damaged my MacBook Pro display so I took it to the local Apple store to get it repaired - they asked me to disable Find My Mac, which I did but their internal systems says that it’s still enabled.
The Genius checked the Mac and it is disabled but still their internal system shows it enabled and therefore they are unable to complete the repair.
They are now investigating.
They have double checked the serial number etc.
What would cause this?
I accidentally damaged my MacBook Pro display so I took it to the local Apple store to get it repaired - they asked me to disable Find My Mac, which I did but their internal systems says that it’s still enabled.
The Genius checked the Mac and it is disabled but still their internal system shows it enabled and therefore they are unable to complete the repair.
They are now investigating.
They have double checked the serial number etc.
What would cause this?