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nsilva

macrumors member
Original poster
Jan 16, 2008
34
0
RI
There were two apps that needed to be updated through the app store, and when I tried to they said they couldn't because Lion wasn't updated to the max. Whatever. I let software update do whatever it needs to and then when it restarts it freezes on a white screen. (Spent over $2000 on a laptop with an SSD, i7, and 16gb of ram yet it can't handle an update. SWEET!) Restarted it and now it goes straight to the disk utility asking me to use time machine or reinstall Lion. How can I fix this? Only had this new MBP for about two months and regretting buying a Mac again to the fullest. I really want to just snap it in half. Called Apple around 7 and they said they couldn't schedule me an appointment today. I have data on there that I need ASAP.
 
May be worth just walking into an Apple Store even without an appointment and waiting for someone to be able to help you.

Your data should definitely be recoverable, but it may require the use of another Mac to be able to read it.

If you do a google search for "Lion Thunderbolt Update" you'll see that you definitely aren't alone here.

Also check out some of the suggestions in these articles:

First check to see if your system will start up in Safe Mode by holding the Shift key down at startup. If this is successful, then you can download the OS X 10.7.4 Combo updater and apply it to your system, which should replace the faulty kernel extension with the older one.

http://reviews.cnet.com/8301-13727_...ate-plaguing-macbook-pros-with-kernel-panics/

http://www.techspot.com/news/48969-warning-thunderbolt-update-crashes-macbooks-imacs.html
 
There were two apps that needed to be updated through the app store, and when I tried to they said they couldn't because Lion wasn't updated to the max. Whatever. I let software update do whatever it needs to and then when it restarts it freezes on a white screen. (Spent over $2000 on a laptop with an SSD, i7, and 16gb of ram yet it can't handle an update. SWEET!) Restarted it and now it goes straight to the disk utility asking me to use time machine or reinstall Lion. How can I fix this? Only had this new MBP for about two months and regretting buying a Mac again to the fullest. I really want to just snap it in half. Called Apple around 7 and they said they couldn't schedule me an appointment today. I have data on there that I need ASAP.

Whenever I have problems, first thing I do is reset the PRAM and NVRAM. Last week my computer failed to recognize my SSD and wouldn't boot. I reset the NVRAM and it worked fine afterwards. Give it a try and see if it helps.

http://support.apple.com/kb/HT1379
 
No offense intended and I do feel for the OP, but things like this are exactly why I find the idea of purchasing a machine based on a brand new architecture on launch day a bit nuts.
 
No offense intended and I do feel for the OP, but things like this are exactly why I find the idea of purchasing a machine based on a brand new architecture on launch day a bit nuts.

They said they've had the machine for two months...
 
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