Hi all, I've been having ongoing kernel task related problems (Kernel task is running really high, with fans going crazy, now even in safe mode.) with my mid 2010 macbook pro, managing to fix it a couple of times over the last 6 months but now everything I've tried in the past doesn't help eg resetting SMC and PRAM, stopping log in items, clearing out old software etc.
I've just completed an etrecheck report, and it appears that the hard drive and battery are not in great shape, are these things that could be giving these symptoms? Is there anything else in the report I should be checking out? Are these parts that are worth replacing in an old machine? (I can't really afford to buy a new one) Thank you
EtreCheck version: 5.0.2 (5A011)
Report generated: 2018-10-01 11:32:29
Download EtreCheck from https://etrecheck.com
Runtime: 11:40
Performance: Poor
Problem: Computer is too slow
Description:
Fans running high, kernel task running high
Major Issues:
Anything that appears on this list needs immediate attention.
No Time Machine backup - Time Machine backup not found.
Failing hard drive - This machine has an older, mechanical hard disk
that appears to be failing.
Heavy CPU usage - Some processes are using an unusually high amount of CPU.
Obsolete hardware - This machine may be considered obsolete.
Minor Issues:
These issues do not need immediate attention but they may indicate
future problems.
Upgradeable hard drive - This machine’s hard drive could be replaced
with an SSD. This would dramatically improve your machine’s performance.
Killed launchd tasks - This machine is running short on RAM and has a
mechanical hard drive, reducing the speed of the virtual memory system.
High battery cycle count - Your battery may be losing capacity.
Clean up - There are orphan files that could be removed.
Unsigned files - There are unsigned software files installed. They
appear to be legitimate but should be reviewed.
Hardware Information:
MacBook Pro (13-inch, Mid 2010) - Obsolete!
MacBook Pro Model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo (Duo) CPU: 2-core
8 RAM - At maximum
BANK 0/DIMM0 - 4 GB DDR3 1067 ok
BANK 1/DIMM0 - 4 GB DDR3 1067 ok
Battery: Health = Replace Soon - Cycle count = 1208
Video Information:
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
Drives:
disk0 - ST500LM012 HN-M500MBB 500.11 GB (Mechanical - 5400 RPM)
Internal SATA 3 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 (Journaled HFS+) 449.25 GB (107.99 GB used)
disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB
disk0s4 (MS-DOS FAT12) 50.00 GB
Mounted Volumes:
disk0s2 449.25 GB (340.99 GB free)
Journaled HFS+
Mount point: /
Network:
Interface en0: Ethernet
Interface en3: iPhone
Interface fw0: FireWire
Interface en1: Wi-Fi
802.11 a/b/g/n
Interface en2: Bluetooth PAN
System Software:
macOS Sierra 10.12.6 (16G1510)
Time since boot: Less than an hour
Security:
System Status
Gatekeeper Enabled
System Integrity Protection Enabled
Unsigned Files:
Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist
Executable: /Library/Application
Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
Executable:
/Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
Details: Exact match found in the whitelist - probably OK
Kernel Extensions:
/System/Library/Extensions
Wacom Tablet.kext (Wacom Tablet 6.3.6-3 - SDK 10.8)
System Launch Agents:
[Not Loaded] 6 Apple tasks
[Loaded] 181 Apple tasks
[Running] 99 Apple tasks
System Launch Daemons:
[Not Loaded] 42 Apple tasks
[Loaded] 175 Apple tasks
[Running] 100 Apple tasks
[Other] 3 Apple tasks
Launch Agents:
[Not Loaded] com.mcafee.menulet.plist (? 781f459 - installed 2018-03-09)
[Not Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation -
installed 2018-07-09)
[Not Loaded] com.mcafee.McAfeeSafariHost.plist (? 0 - installed 2018-08-23)
[Not Loaded] com.google.keystone.agent.plist (Google, Inc. - installed
2018-07-18)
[Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed
2014-11-09)
[Not Loaded] com.wacom.wacomtablet.plist (? 9e9edb5e - installed 2013-06-05)
Launch Daemons:
[Not Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e -
installed 2010-08-25)
[Not Loaded] com.apple.installer.cleanupinstaller.plist (Apple -
installed 2018-06-11)
[Not Loaded] jp.co.canon.MasterInstaller.plist (? 81ce49d7 - installed
2016-07-06)
[Not Loaded] com.mcafee.cspd.plist (McAfee, Inc. - installed 2017-12-01)
[Not Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed
2018-07-18)
[Not Loaded] com.mcafee.ssm.ScanFactory.plist (? 0 - installed 2018-03-23)
[Not Loaded] com.adobe.SwitchBoard.plist (? 68cad67 - installed 2014-11-09)
[Not Loaded] com.mcafee.virusscan.fmpd.plist (McAfee, Inc. - installed
2018-03-07)
[Not Loaded] com.mcafee.ssm.ScanManager.plist (? 0 - installed 2018-03-23)
User Launch Agents:
[Not Loaded] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2014-11-09)
[Not Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. -
installed 2018-08-23)
[Not Loaded] com.spotify.webhelper.plist (Spotify - installed 2018-06-12)
[Not Loaded] com.adobe.ARM.***.plist (Adobe Systems, Inc. - installed
2017-11-01)
User Login Items:
com.adobe.SwitchBoard.monitor.plist (?)
(/etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist)
Internet Plug-ins:
JavaAppletPlugin: 15.0.1 (installed 2014-11-09)
WacomNetscape: 2.1.0-1 (installed 2013-06-05)
QuickTime Plugin: 7.7.3 (installed 2018-09-23)
AdobePDFViewerNPAPI: 11.0.23 (installed 2018-09-12)
AdobePDFViewer: 11.0.23 (installed 2018-09-12)
EPPEX Plugin: 10.0 (installed 2014-09-16)
Web Control: 10.2.0 (installed 2018-03-09)
SharePointBrowserPlugin: 14.1.3 (installed 2014-11-10)
Silverlight: 5.1.40728.0 (installed 2015-09-02)
WacomTabletPlugin: WacomTabletPlugin 2.1.0.2 (installed 2013-06-05)
iPhotoPhotocast: 7.0 (installed 2011-02-11)
User Internet Plug-ins:
Picasa: 1.0 (installed 2015-07-10)
Safari Extensions:
Pinterest.safariextz - Pinterest Inc - http://www.pinterest.com/
(installed 2014-01-27)
McAfee SiteAdvisor - App Store (installed 2018-03-09)
3rd Party Preference Panes:
WacomTablet (installed 2013-06-05)
Time Machine:
Time Machine Not Configured!
Performance:
System Load: 13.95 (1 min ago) 19.55 (5 min ago) 18.08 (15 min ago)
Nominal I/O speed: 3.76 MB/s
File system: 91.23 seconds
Write speed: 55 MB/s
Read speed: 69 MB/s
Top Processes by CPU:
Process (count) Source CPU Location
EtreCheckPro Etresoft, Inc. 56.20 %
system_profiler Apple 44.40 %
Activity Monitor Apple 39.28 %
WindowServer Apple 22.66 %
installd Apple 21.60 %
Top Processes by Memory:
Process (count) Source RAM usage Location
kernel_task Apple 476 MB
EtreCheckPro Etresoft, Inc. 466 MB
update_dyld_shared_cache Apple 325 MB
system_profiler (3) Apple 302 MB
UserEventAgent (2) Apple 146 MB
Top Processes by Network Use:
Process Source Input Output Location
apsd Apple 13 KB 19 KB
netbiosd Apple 17 KB 5 KB
mDNSResponder Apple 11 KB 7 KB
assistantd Apple 5 KB 4 KB
ntpd Apple 432 B 432 B
Virtual Memory Information:
Available RAM 969 MB
Free RAM 18 MB
Used RAM 7.05 GB
Cached files 951 MB
Swap Used 54 MB
Software Installs (past 30 days):
Name Version Install Date
Adobe Reader XI (11.0.23) 11.0.23 2018-09-12
Safari 12.0 2018-09-23
Security Update 2018-004 10.12.6 2018-09-23
Disk Cleaner 1.3 2018-09-24
Gatekeeper Configuration Data 155 2018-09-24
Clean up:
/Library/LaunchAgents/com.mcafee.menulet.plist
/Library/Application
Support/McAfee/MSS/Applications/Menulet.app/Contents/MacOS/Menulet
Executable not found
Diagnostics Information (past 7 days):
2018-09-24 18:31:05 sysmond CPU
/usr/libexec/sysmond
2018-09-24 11:36:42 cloudd Crash
/System/Library/PrivateFrameworks/CloudKitDaemon.framework/Support/cloudd
*** Terminating app due to uncaught exception 'NSGenericException',
reason: 'Failed to step (6922): "select apsEnvironment, isApplication,
isCKSystemService, canMasquerade, canSetEnvironment,
allowCustomAccounts, canAccessProtectionData, canSetDeviceIdentifier,
hasAccessDuringBuddy, hasLightweightPCS, hasTCCAuthorization,
allowsPowerNapScheduling, isOOPUI, allowsParticipantPII,
displaysSystemAcceptPrompt, appIdentifier, clientPrefix from AppBundle
where appBundleIdentifier = ? AND sourceAppBundleIdentifier = ?" -
errcode:1b0a, msg:"disk I/O error", size: (null),
path:/Users/***/Library/Caches/*/CloudKitMetadata, fsnull)/(null)'
abort() called
terminating with uncaught exception of type NSException
End of reportEtreCheck version: 5.0.2 (5A011)
Report generated: 2018-10-01 11:32:29
Download EtreCheck from https://etrecheck.com
Runtime: 11:40
Performance: Poor
Problem: Computer is too slow
Description:
Fans running high, kernel task running high
Major Issues:
Anything that appears on this list needs immediate attention.
No Time Machine backup - Time Machine backup not found.
Failing hard drive - This machine has an older, mechanical hard disk
that appears to be failing.
Heavy CPU usage - Some processes are using an unusually high amount of CPU.
Obsolete hardware - This machine may be considered obsolete.
Minor Issues:
These issues do not need immediate attention but they may indicate
future problems.
Upgradeable hard drive - This machine’s hard drive could be replaced
with an SSD. This would dramatically improve your machine’s performance.
Killed launchd tasks - This machine is running short on RAM and has a
mechanical hard drive, reducing the speed of the virtual memory system.
High battery cycle count - Your battery may be losing capacity.
Clean up - There are orphan files that could be removed.
Unsigned files - There are unsigned software files installed. They
appear to be legitimate but should be reviewed.
Hardware Information:
MacBook Pro (13-inch, Mid 2010) - Obsolete!
MacBook Pro Model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo (Duo) CPU: 2-core
8 RAM - At maximum
BANK 0/DIMM0 - 4 GB DDR3 1067 ok
BANK 1/DIMM0 - 4 GB DDR3 1067 ok
Battery: Health = Replace Soon - Cycle count = 1208
Video Information:
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
Drives:
disk0 - ST500LM012 HN-M500MBB 500.11 GB (Mechanical - 5400 RPM)
Internal SATA 3 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 (Journaled HFS+) 449.25 GB (107.99 GB used)
disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB
disk0s4 (MS-DOS FAT12) 50.00 GB
Mounted Volumes:
disk0s2 449.25 GB (340.99 GB free)
Journaled HFS+
Mount point: /
Network:
Interface en0: Ethernet
Interface en3: iPhone
Interface fw0: FireWire
Interface en1: Wi-Fi
802.11 a/b/g/n
Interface en2: Bluetooth PAN
System Software:
macOS Sierra 10.12.6 (16G1510)
Time since boot: Less than an hour
Security:
System Status
Gatekeeper Enabled
System Integrity Protection Enabled
Unsigned Files:
Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist
Executable: /Library/Application
Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
Executable:
/Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
Details: Exact match found in the whitelist - probably OK
Kernel Extensions:
/System/Library/Extensions
Wacom Tablet.kext (Wacom Tablet 6.3.6-3 - SDK 10.8)
System Launch Agents:
[Not Loaded] 6 Apple tasks
[Loaded] 181 Apple tasks
[Running] 99 Apple tasks
System Launch Daemons:
[Not Loaded] 42 Apple tasks
[Loaded] 175 Apple tasks
[Running] 100 Apple tasks
[Other] 3 Apple tasks
Launch Agents:
[Not Loaded] com.mcafee.menulet.plist (? 781f459 - installed 2018-03-09)
[Not Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation -
installed 2018-07-09)
[Not Loaded] com.mcafee.McAfeeSafariHost.plist (? 0 - installed 2018-08-23)
[Not Loaded] com.google.keystone.agent.plist (Google, Inc. - installed
2018-07-18)
[Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed
2014-11-09)
[Not Loaded] com.wacom.wacomtablet.plist (? 9e9edb5e - installed 2013-06-05)
Launch Daemons:
[Not Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e -
installed 2010-08-25)
[Not Loaded] com.apple.installer.cleanupinstaller.plist (Apple -
installed 2018-06-11)
[Not Loaded] jp.co.canon.MasterInstaller.plist (? 81ce49d7 - installed
2016-07-06)
[Not Loaded] com.mcafee.cspd.plist (McAfee, Inc. - installed 2017-12-01)
[Not Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed
2018-07-18)
[Not Loaded] com.mcafee.ssm.ScanFactory.plist (? 0 - installed 2018-03-23)
[Not Loaded] com.adobe.SwitchBoard.plist (? 68cad67 - installed 2014-11-09)
[Not Loaded] com.mcafee.virusscan.fmpd.plist (McAfee, Inc. - installed
2018-03-07)
[Not Loaded] com.mcafee.ssm.ScanManager.plist (? 0 - installed 2018-03-23)
User Launch Agents:
[Not Loaded] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2014-11-09)
[Not Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. -
installed 2018-08-23)
[Not Loaded] com.spotify.webhelper.plist (Spotify - installed 2018-06-12)
[Not Loaded] com.adobe.ARM.***.plist (Adobe Systems, Inc. - installed
2017-11-01)
User Login Items:
com.adobe.SwitchBoard.monitor.plist (?)
(/etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist)
Internet Plug-ins:
JavaAppletPlugin: 15.0.1 (installed 2014-11-09)
WacomNetscape: 2.1.0-1 (installed 2013-06-05)
QuickTime Plugin: 7.7.3 (installed 2018-09-23)
AdobePDFViewerNPAPI: 11.0.23 (installed 2018-09-12)
AdobePDFViewer: 11.0.23 (installed 2018-09-12)
EPPEX Plugin: 10.0 (installed 2014-09-16)
Web Control: 10.2.0 (installed 2018-03-09)
SharePointBrowserPlugin: 14.1.3 (installed 2014-11-10)
Silverlight: 5.1.40728.0 (installed 2015-09-02)
WacomTabletPlugin: WacomTabletPlugin 2.1.0.2 (installed 2013-06-05)
iPhotoPhotocast: 7.0 (installed 2011-02-11)
User Internet Plug-ins:
Picasa: 1.0 (installed 2015-07-10)
Safari Extensions:
Pinterest.safariextz - Pinterest Inc - http://www.pinterest.com/
(installed 2014-01-27)
McAfee SiteAdvisor - App Store (installed 2018-03-09)
3rd Party Preference Panes:
WacomTablet (installed 2013-06-05)
Time Machine:
Time Machine Not Configured!
Performance:
System Load: 13.95 (1 min ago) 19.55 (5 min ago) 18.08 (15 min ago)
Nominal I/O speed: 3.76 MB/s
File system: 91.23 seconds
Write speed: 55 MB/s
Read speed: 69 MB/s
Top Processes by CPU:
Process (count) Source CPU Location
EtreCheckPro Etresoft, Inc. 56.20 %
system_profiler Apple 44.40 %
Activity Monitor Apple 39.28 %
WindowServer Apple 22.66 %
installd Apple 21.60 %
Top Processes by Memory:
Process (count) Source RAM usage Location
kernel_task Apple 476 MB
EtreCheckPro Etresoft, Inc. 466 MB
update_dyld_shared_cache Apple 325 MB
system_profiler (3) Apple 302 MB
UserEventAgent (2) Apple 146 MB
Top Processes by Network Use:
Process Source Input Output Location
apsd Apple 13 KB 19 KB
netbiosd Apple 17 KB 5 KB
mDNSResponder Apple 11 KB 7 KB
assistantd Apple 5 KB 4 KB
ntpd Apple 432 B 432 B
Virtual Memory Information:
Available RAM 969 MB
Free RAM 18 MB
Used RAM 7.05 GB
Cached files 951 MB
Swap Used 54 MB
Software Installs (past 30 days):
Name Version Install Date
Adobe Reader XI (11.0.23) 11.0.23 2018-09-12
Safari 12.0 2018-09-23
Security Update 2018-004 10.12.6 2018-09-23
Disk Cleaner 1.3 2018-09-24
Gatekeeper Configuration Data 155 2018-09-24
Clean up:
/Library/LaunchAgents/com.mcafee.menulet.plist
/Library/Application
Support/McAfee/MSS/Applications/Menulet.app/Contents/MacOS/Menulet
Executable not found
Diagnostics Information (past 7 days):
2018-09-24 18:31:05 sysmond CPU
/usr/libexec/sysmond
2018-09-24 11:36:42 cloudd Crash
/System/Library/PrivateFrameworks/CloudKitDaemon.framework/Support/cloudd
*** Terminating app due to uncaught exception 'NSGenericException',
reason: 'Failed to step (6922): "select apsEnvironment, isApplication,
isCKSystemService, canMasquerade, canSetEnvironment,
allowCustomAccounts, canAccessProtectionData, canSetDeviceIdentifier,
hasAccessDuringBuddy, hasLightweightPCS, hasTCCAuthorization,
allowsPowerNapScheduling, isOOPUI, allowsParticipantPII,
displaysSystemAcceptPrompt, appIdentifier, clientPrefix from AppBundle
where appBundleIdentifier = ? AND sourceAppBundleIdentifier = ?" -
errcode:1b0a, msg:"disk I/O error", size: (null),
path:/Users/***/Library/Caches/*/CloudKitMetadata, fsnull)/(null)'
abort() called
terminating with uncaught exception of type NSException
End of report
I've just completed an etrecheck report, and it appears that the hard drive and battery are not in great shape, are these things that could be giving these symptoms? Is there anything else in the report I should be checking out? Are these parts that are worth replacing in an old machine? (I can't really afford to buy a new one) Thank you
EtreCheck version: 5.0.2 (5A011)
Report generated: 2018-10-01 11:32:29
Download EtreCheck from https://etrecheck.com
Runtime: 11:40
Performance: Poor
Problem: Computer is too slow
Description:
Fans running high, kernel task running high
Major Issues:
Anything that appears on this list needs immediate attention.
No Time Machine backup - Time Machine backup not found.
Failing hard drive - This machine has an older, mechanical hard disk
that appears to be failing.
Heavy CPU usage - Some processes are using an unusually high amount of CPU.
Obsolete hardware - This machine may be considered obsolete.
Minor Issues:
These issues do not need immediate attention but they may indicate
future problems.
Upgradeable hard drive - This machine’s hard drive could be replaced
with an SSD. This would dramatically improve your machine’s performance.
Killed launchd tasks - This machine is running short on RAM and has a
mechanical hard drive, reducing the speed of the virtual memory system.
High battery cycle count - Your battery may be losing capacity.
Clean up - There are orphan files that could be removed.
Unsigned files - There are unsigned software files installed. They
appear to be legitimate but should be reviewed.
Hardware Information:
MacBook Pro (13-inch, Mid 2010) - Obsolete!
MacBook Pro Model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo (Duo) CPU: 2-core
8 RAM - At maximum
BANK 0/DIMM0 - 4 GB DDR3 1067 ok
BANK 1/DIMM0 - 4 GB DDR3 1067 ok
Battery: Health = Replace Soon - Cycle count = 1208
Video Information:
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
Drives:
disk0 - ST500LM012 HN-M500MBB 500.11 GB (Mechanical - 5400 RPM)
Internal SATA 3 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 (Journaled HFS+) 449.25 GB (107.99 GB used)
disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB
disk0s4 (MS-DOS FAT12) 50.00 GB
Mounted Volumes:
disk0s2 449.25 GB (340.99 GB free)
Journaled HFS+
Mount point: /
Network:
Interface en0: Ethernet
Interface en3: iPhone
Interface fw0: FireWire
Interface en1: Wi-Fi
802.11 a/b/g/n
Interface en2: Bluetooth PAN
System Software:
macOS Sierra 10.12.6 (16G1510)
Time since boot: Less than an hour
Security:
System Status
Gatekeeper Enabled
System Integrity Protection Enabled
Unsigned Files:
Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist
Executable: /Library/Application
Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
Executable:
/Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
Details: Exact match found in the whitelist - probably OK
Kernel Extensions:
/System/Library/Extensions
Wacom Tablet.kext (Wacom Tablet 6.3.6-3 - SDK 10.8)
System Launch Agents:
[Not Loaded] 6 Apple tasks
[Loaded] 181 Apple tasks
[Running] 99 Apple tasks
System Launch Daemons:
[Not Loaded] 42 Apple tasks
[Loaded] 175 Apple tasks
[Running] 100 Apple tasks
[Other] 3 Apple tasks
Launch Agents:
[Not Loaded] com.mcafee.menulet.plist (? 781f459 - installed 2018-03-09)
[Not Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation -
installed 2018-07-09)
[Not Loaded] com.mcafee.McAfeeSafariHost.plist (? 0 - installed 2018-08-23)
[Not Loaded] com.google.keystone.agent.plist (Google, Inc. - installed
2018-07-18)
[Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed
2014-11-09)
[Not Loaded] com.wacom.wacomtablet.plist (? 9e9edb5e - installed 2013-06-05)
Launch Daemons:
[Not Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e -
installed 2010-08-25)
[Not Loaded] com.apple.installer.cleanupinstaller.plist (Apple -
installed 2018-06-11)
[Not Loaded] jp.co.canon.MasterInstaller.plist (? 81ce49d7 - installed
2016-07-06)
[Not Loaded] com.mcafee.cspd.plist (McAfee, Inc. - installed 2017-12-01)
[Not Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed
2018-07-18)
[Not Loaded] com.mcafee.ssm.ScanFactory.plist (? 0 - installed 2018-03-23)
[Not Loaded] com.adobe.SwitchBoard.plist (? 68cad67 - installed 2014-11-09)
[Not Loaded] com.mcafee.virusscan.fmpd.plist (McAfee, Inc. - installed
2018-03-07)
[Not Loaded] com.mcafee.ssm.ScanManager.plist (? 0 - installed 2018-03-23)
User Launch Agents:
[Not Loaded] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2014-11-09)
[Not Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. -
installed 2018-08-23)
[Not Loaded] com.spotify.webhelper.plist (Spotify - installed 2018-06-12)
[Not Loaded] com.adobe.ARM.***.plist (Adobe Systems, Inc. - installed
2017-11-01)
User Login Items:
com.adobe.SwitchBoard.monitor.plist (?)
(/etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist)
Internet Plug-ins:
JavaAppletPlugin: 15.0.1 (installed 2014-11-09)
WacomNetscape: 2.1.0-1 (installed 2013-06-05)
QuickTime Plugin: 7.7.3 (installed 2018-09-23)
AdobePDFViewerNPAPI: 11.0.23 (installed 2018-09-12)
AdobePDFViewer: 11.0.23 (installed 2018-09-12)
EPPEX Plugin: 10.0 (installed 2014-09-16)
Web Control: 10.2.0 (installed 2018-03-09)
SharePointBrowserPlugin: 14.1.3 (installed 2014-11-10)
Silverlight: 5.1.40728.0 (installed 2015-09-02)
WacomTabletPlugin: WacomTabletPlugin 2.1.0.2 (installed 2013-06-05)
iPhotoPhotocast: 7.0 (installed 2011-02-11)
User Internet Plug-ins:
Picasa: 1.0 (installed 2015-07-10)
Safari Extensions:
Pinterest.safariextz - Pinterest Inc - http://www.pinterest.com/
(installed 2014-01-27)
McAfee SiteAdvisor - App Store (installed 2018-03-09)
3rd Party Preference Panes:
WacomTablet (installed 2013-06-05)
Time Machine:
Time Machine Not Configured!
Performance:
System Load: 13.95 (1 min ago) 19.55 (5 min ago) 18.08 (15 min ago)
Nominal I/O speed: 3.76 MB/s
File system: 91.23 seconds
Write speed: 55 MB/s
Read speed: 69 MB/s
Top Processes by CPU:
Process (count) Source CPU Location
EtreCheckPro Etresoft, Inc. 56.20 %
system_profiler Apple 44.40 %
Activity Monitor Apple 39.28 %
WindowServer Apple 22.66 %
installd Apple 21.60 %
Top Processes by Memory:
Process (count) Source RAM usage Location
kernel_task Apple 476 MB
EtreCheckPro Etresoft, Inc. 466 MB
update_dyld_shared_cache Apple 325 MB
system_profiler (3) Apple 302 MB
UserEventAgent (2) Apple 146 MB
Top Processes by Network Use:
Process Source Input Output Location
apsd Apple 13 KB 19 KB
netbiosd Apple 17 KB 5 KB
mDNSResponder Apple 11 KB 7 KB
assistantd Apple 5 KB 4 KB
ntpd Apple 432 B 432 B
Virtual Memory Information:
Available RAM 969 MB
Free RAM 18 MB
Used RAM 7.05 GB
Cached files 951 MB
Swap Used 54 MB
Software Installs (past 30 days):
Name Version Install Date
Adobe Reader XI (11.0.23) 11.0.23 2018-09-12
Safari 12.0 2018-09-23
Security Update 2018-004 10.12.6 2018-09-23
Disk Cleaner 1.3 2018-09-24
Gatekeeper Configuration Data 155 2018-09-24
Clean up:
/Library/LaunchAgents/com.mcafee.menulet.plist
/Library/Application
Support/McAfee/MSS/Applications/Menulet.app/Contents/MacOS/Menulet
Executable not found
Diagnostics Information (past 7 days):
2018-09-24 18:31:05 sysmond CPU
/usr/libexec/sysmond
2018-09-24 11:36:42 cloudd Crash
/System/Library/PrivateFrameworks/CloudKitDaemon.framework/Support/cloudd
*** Terminating app due to uncaught exception 'NSGenericException',
reason: 'Failed to step (6922): "select apsEnvironment, isApplication,
isCKSystemService, canMasquerade, canSetEnvironment,
allowCustomAccounts, canAccessProtectionData, canSetDeviceIdentifier,
hasAccessDuringBuddy, hasLightweightPCS, hasTCCAuthorization,
allowsPowerNapScheduling, isOOPUI, allowsParticipantPII,
displaysSystemAcceptPrompt, appIdentifier, clientPrefix from AppBundle
where appBundleIdentifier = ? AND sourceAppBundleIdentifier = ?" -
errcode:1b0a, msg:"disk I/O error", size: (null),
path:/Users/***/Library/Caches/*/CloudKitMetadata, fs
null)/(null)'abort() called
terminating with uncaught exception of type NSException
End of reportEtreCheck version: 5.0.2 (5A011)
Report generated: 2018-10-01 11:32:29
Download EtreCheck from https://etrecheck.com
Runtime: 11:40
Performance: Poor
Problem: Computer is too slow
Description:
Fans running high, kernel task running high
Major Issues:
Anything that appears on this list needs immediate attention.
No Time Machine backup - Time Machine backup not found.
Failing hard drive - This machine has an older, mechanical hard disk
that appears to be failing.
Heavy CPU usage - Some processes are using an unusually high amount of CPU.
Obsolete hardware - This machine may be considered obsolete.
Minor Issues:
These issues do not need immediate attention but they may indicate
future problems.
Upgradeable hard drive - This machine’s hard drive could be replaced
with an SSD. This would dramatically improve your machine’s performance.
Killed launchd tasks - This machine is running short on RAM and has a
mechanical hard drive, reducing the speed of the virtual memory system.
High battery cycle count - Your battery may be losing capacity.
Clean up - There are orphan files that could be removed.
Unsigned files - There are unsigned software files installed. They
appear to be legitimate but should be reviewed.
Hardware Information:
MacBook Pro (13-inch, Mid 2010) - Obsolete!
MacBook Pro Model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo (Duo) CPU: 2-core
8 RAM - At maximum
BANK 0/DIMM0 - 4 GB DDR3 1067 ok
BANK 1/DIMM0 - 4 GB DDR3 1067 ok
Battery: Health = Replace Soon - Cycle count = 1208
Video Information:
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
Drives:
disk0 - ST500LM012 HN-M500MBB 500.11 GB (Mechanical - 5400 RPM)
Internal SATA 3 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 (Journaled HFS+) 449.25 GB (107.99 GB used)
disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB
disk0s4 (MS-DOS FAT12) 50.00 GB
Mounted Volumes:
disk0s2 449.25 GB (340.99 GB free)
Journaled HFS+
Mount point: /
Network:
Interface en0: Ethernet
Interface en3: iPhone
Interface fw0: FireWire
Interface en1: Wi-Fi
802.11 a/b/g/n
Interface en2: Bluetooth PAN
System Software:
macOS Sierra 10.12.6 (16G1510)
Time since boot: Less than an hour
Security:
System Status
Gatekeeper Enabled
System Integrity Protection Enabled
Unsigned Files:
Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist
Executable: /Library/Application
Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
Executable:
/Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
Details: Exact match found in the whitelist - probably OK
Kernel Extensions:
/System/Library/Extensions
Wacom Tablet.kext (Wacom Tablet 6.3.6-3 - SDK 10.8)
System Launch Agents:
[Not Loaded] 6 Apple tasks
[Loaded] 181 Apple tasks
[Running] 99 Apple tasks
System Launch Daemons:
[Not Loaded] 42 Apple tasks
[Loaded] 175 Apple tasks
[Running] 100 Apple tasks
[Other] 3 Apple tasks
Launch Agents:
[Not Loaded] com.mcafee.menulet.plist (? 781f459 - installed 2018-03-09)
[Not Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation -
installed 2018-07-09)
[Not Loaded] com.mcafee.McAfeeSafariHost.plist (? 0 - installed 2018-08-23)
[Not Loaded] com.google.keystone.agent.plist (Google, Inc. - installed
2018-07-18)
[Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed
2014-11-09)
[Not Loaded] com.wacom.wacomtablet.plist (? 9e9edb5e - installed 2013-06-05)
Launch Daemons:
[Not Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e -
installed 2010-08-25)
[Not Loaded] com.apple.installer.cleanupinstaller.plist (Apple -
installed 2018-06-11)
[Not Loaded] jp.co.canon.MasterInstaller.plist (? 81ce49d7 - installed
2016-07-06)
[Not Loaded] com.mcafee.cspd.plist (McAfee, Inc. - installed 2017-12-01)
[Not Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed
2018-07-18)
[Not Loaded] com.mcafee.ssm.ScanFactory.plist (? 0 - installed 2018-03-23)
[Not Loaded] com.adobe.SwitchBoard.plist (? 68cad67 - installed 2014-11-09)
[Not Loaded] com.mcafee.virusscan.fmpd.plist (McAfee, Inc. - installed
2018-03-07)
[Not Loaded] com.mcafee.ssm.ScanManager.plist (? 0 - installed 2018-03-23)
User Launch Agents:
[Not Loaded] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2014-11-09)
[Not Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. -
installed 2018-08-23)
[Not Loaded] com.spotify.webhelper.plist (Spotify - installed 2018-06-12)
[Not Loaded] com.adobe.ARM.***.plist (Adobe Systems, Inc. - installed
2017-11-01)
User Login Items:
com.adobe.SwitchBoard.monitor.plist (?)
(/etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist)
Internet Plug-ins:
JavaAppletPlugin: 15.0.1 (installed 2014-11-09)
WacomNetscape: 2.1.0-1 (installed 2013-06-05)
QuickTime Plugin: 7.7.3 (installed 2018-09-23)
AdobePDFViewerNPAPI: 11.0.23 (installed 2018-09-12)
AdobePDFViewer: 11.0.23 (installed 2018-09-12)
EPPEX Plugin: 10.0 (installed 2014-09-16)
Web Control: 10.2.0 (installed 2018-03-09)
SharePointBrowserPlugin: 14.1.3 (installed 2014-11-10)
Silverlight: 5.1.40728.0 (installed 2015-09-02)
WacomTabletPlugin: WacomTabletPlugin 2.1.0.2 (installed 2013-06-05)
iPhotoPhotocast: 7.0 (installed 2011-02-11)
User Internet Plug-ins:
Picasa: 1.0 (installed 2015-07-10)
Safari Extensions:
Pinterest.safariextz - Pinterest Inc - http://www.pinterest.com/
(installed 2014-01-27)
McAfee SiteAdvisor - App Store (installed 2018-03-09)
3rd Party Preference Panes:
WacomTablet (installed 2013-06-05)
Time Machine:
Time Machine Not Configured!
Performance:
System Load: 13.95 (1 min ago) 19.55 (5 min ago) 18.08 (15 min ago)
Nominal I/O speed: 3.76 MB/s
File system: 91.23 seconds
Write speed: 55 MB/s
Read speed: 69 MB/s
Top Processes by CPU:
Process (count) Source CPU Location
EtreCheckPro Etresoft, Inc. 56.20 %
system_profiler Apple 44.40 %
Activity Monitor Apple 39.28 %
WindowServer Apple 22.66 %
installd Apple 21.60 %
Top Processes by Memory:
Process (count) Source RAM usage Location
kernel_task Apple 476 MB
EtreCheckPro Etresoft, Inc. 466 MB
update_dyld_shared_cache Apple 325 MB
system_profiler (3) Apple 302 MB
UserEventAgent (2) Apple 146 MB
Top Processes by Network Use:
Process Source Input Output Location
apsd Apple 13 KB 19 KB
netbiosd Apple 17 KB 5 KB
mDNSResponder Apple 11 KB 7 KB
assistantd Apple 5 KB 4 KB
ntpd Apple 432 B 432 B
Virtual Memory Information:
Available RAM 969 MB
Free RAM 18 MB
Used RAM 7.05 GB
Cached files 951 MB
Swap Used 54 MB
Software Installs (past 30 days):
Name Version Install Date
Adobe Reader XI (11.0.23) 11.0.23 2018-09-12
Safari 12.0 2018-09-23
Security Update 2018-004 10.12.6 2018-09-23
Disk Cleaner 1.3 2018-09-24
Gatekeeper Configuration Data 155 2018-09-24
Clean up:
/Library/LaunchAgents/com.mcafee.menulet.plist
/Library/Application
Support/McAfee/MSS/Applications/Menulet.app/Contents/MacOS/Menulet
Executable not found
Diagnostics Information (past 7 days):
2018-09-24 18:31:05 sysmond CPU
/usr/libexec/sysmond
2018-09-24 11:36:42 cloudd Crash
/System/Library/PrivateFrameworks/CloudKitDaemon.framework/Support/cloudd
*** Terminating app due to uncaught exception 'NSGenericException',
reason: 'Failed to step (6922): "select apsEnvironment, isApplication,
isCKSystemService, canMasquerade, canSetEnvironment,
allowCustomAccounts, canAccessProtectionData, canSetDeviceIdentifier,
hasAccessDuringBuddy, hasLightweightPCS, hasTCCAuthorization,
allowsPowerNapScheduling, isOOPUI, allowsParticipantPII,
displaysSystemAcceptPrompt, appIdentifier, clientPrefix from AppBundle
where appBundleIdentifier = ? AND sourceAppBundleIdentifier = ?" -
errcode:1b0a, msg:"disk I/O error", size: (null),
path:/Users/***/Library/Caches/*/CloudKitMetadata, fs
null)/(null)'abort() called
terminating with uncaught exception of type NSException
End of report
