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Has anyone else got an order with other items included (merged order)?

Ordered 13" MacBook with adaptors 28th Nov.

Dispatch notification received 23rd Nov and est. delivery 1st December but no tracking info yet... others in the same boat?
[doublepost=1480180344][/doublepost]


**Ordered 28th October**
I ordered my 13" with Apple Care on October 28 for delivery to Norway. Estimated delivery was Dec 2 which changed to Dec 6 once I entered payment details. Gutted because I'm heading home to NZ for two months on Dec 4. It's shipped from China but now needs to be united with the Apple Care before being sent to me. I wish I'd not bothered with the Apple Care now and just ordered the machine.
 
15" Stock
Shipped message 22/11
After-Shipped expected delivery date: 29/11

Today DHL updated the tracking page and I got bumped up one day to the 28th instead !!! Great - can't wait to get the machine on Monday :)
 
This is awesome. Arrived in Amsterdam today as well. Apple now says the estimated delivery is the 25th. Going back in time

same crap here...updated in Amsterdam on 26th but delivered in Germany on 25th...i can only laugh
 
I ordered my 13" with Apple Care on October 28 for delivery to Norway. Estimated delivery was Dec 2 which changed to Dec 6 once I entered payment details. Gutted because I'm heading home to NZ for two months on Dec 4. It's shipped from China but now needs to be united with the Apple Care before being sent to me. I wish I'd not bothered with the Apple Care now and just ordered the machine.

I didn't realise apple care would affect shipping. I thought it was just an online extended guarantee these days. Have you got any more info other than "in transit to customer - shipment on schedule"? That's all im seeing..
 
My parting gift. Please point people to this reference as I'll unsubscribe from this thread. It summarises most of what I've been posting

How to track your MacBook Pro from China to the EU with DHL
  • First, understand that this is not really necessary to do, and if you just wait roughly 72 hours from the original email from Apple that your item shipped, your tracking number will start updating.
  • Second, your MBP is *not* in Eindhoven. It’s AMS office that receives the shipping request from Apple and enters it into the system. Don’t expect delivery the next day or something.
  • Third, if you ordered other things with your Mac (#donglelife for instance), expect it to go out on a slower flight and perhaps actually be dispatched by UPS once it’s within Europe. If you got a shipped notification from Apple, but receive no tracking number, this is why. Once it’s merged-in-transit, you’ll receive a tracking number from Apple. At that point though, it’s most likely already within Europe and the DHL/UPS tracker is giving you updates.
  • Fourth, if you get an estimated delivery date when looking at the Apple tracking link, assume this is when you get your Macbook. You’ll get an updated tracking date that *may* be earlier from DHL, once your MBP is processed by DHL in Amsterdam. This will roughly be 2.5 days after you receive your shipping notification, but it can changed based on the day of the week and scheduled cargo flights.
  • Fifth, estimations change entirely based on the day of the week, scheduled cargo flights. For instance, deliveries that land on a Friday/Saturday in Amsterdam, might all end up being processed over the weekend, so that a Monday delivery is possible.

---------

Now those points are out of the way, here’s how to work out and track your DHL Air Cargo flight and the process once it lands in Amsterdam.

  1. Matches the day your DHL tracker says "Shipment notification sent" and "Shipment Entered Into System".
  2. Has a "Collect" delivery term
  3. Has a decent size cargo load (it's not going to be a 10kg shipment for instance)
  • Pay attention to the time zone differences between DHL in Amsterdam and PVG airport in Shanghai. You can check when the shipment is picked up, and then arrives at PVG airport. Assume that when Apple sends the notification, it's waiting for DHL to come pick it up within the next 12 hours, then factor that into your calculations.
  • You have to match your Apple tracking statuses also eg. the first "In transit to customer - shipment on schedule" after the initial "Shipped" status is that DHL's picked up the goods. Wait until you see "Shipment dispatched", then match that up with any flight info you find, as that means it's just left PVG or about to.
  • Track the flight number using flightaware / flightradar websites to see if the flight’s delayed and that it landed in AMS. Even the DHL Logistics tracker will not update when the plane lands immediately, but usually within 4 hours of it landing, you should see “Arrived at Destination Airport”
  • Expect your package to not clear customs and be delivered until the next day after the flight lands. In all cases, use the "Estimated Delivery" time that the DHL Logistics housebill tracking states. That's when they estimate to hand it over to the final carrier at DHL AMS, and it's the time you should get "Processed at AMS" appear on your DHL Express tracking.
  • Most important part for understanding when your regular DHL tracking info should update is this (attachment). The delivery time here is when DHL plans to hand it over to DHL AMS. If you've found the right housebill, then this "Estimated Delivery" time/day is when DHL tracking will say "Processed at AMS". From here, your DHL tracker continues the journey, and the cargo one ends.
  • In all instances, once you get the "Shipped" notification from Apple and have an estimated delivery date, don't expect it to arrive days earlier. It will either be on that date, or a day earlier if lucky. A day later if there's bad weather or whatever.
  • You can match your current status with the following statuses that Apple’s website will show when you click on “Tracking” on your order page. Your original tracking number will start updating from status 6.
1. Shipped
The goods are ready to be picked up.

2. In transit to customer – shipment on schedule
It's sitting at the airport in Shanghai waiting to fly out.

3. Shipment dispatched
Your air cargo flight left.

4. In transit to customer – shipment on schedule
It is in AMS, but not cleared customs yet.

5. Preparing handover to final carrier
It's passed through customs, and is on its way to AMS DHL hub.

6. In transit to customer - shipment on schedule
Again, this time it is processed at DHL AMS and is waiting to fly out to your country - usually that night. DHL will give you your delivery estimate at this point, just go ahead and use the DHL tracking as it will be more accurate and have more info. It hasn’t yet left AMS.

7. In transit to destination country
It’s departed AMS and now moving along the DHL system from Amsterdam to Leipzig or Heathrow’s sort facility, and then continuing to the delivery facility where you live.

8. With courier
9. Delivered


  • If you’re curious about the statuses of the DHL Air Cargo tracker, here they are. Some statuses actually seem to appear backdated, that’s normal, but here’s how the tracker looks when complete:

15. Shipment Delivered
This always seems to be around 45 minutes after step 14, and it’s the end of the air cargo journey.

14. Out for Delivery
I assume this means its on its way to the DHL hub in AMS, but it doesn’t always seem to be the case.

13. Documents Recovered
Not always shown, and not sure it’s that important or useful.

12. Data Recovered
Not always shown, and not sure it’s that important or useful.

11. Recovered at Destination Airport
Matches step 9. DHL has taken the goods off the airline now. You may also see “Sent to customs” and “Customs cleared” that match this time.

You’re going to get an updated delivery time on your DHL tracking very shortly, and right after that, you’ll reach step 2 on your DHL tracking, namely, “Processed at AMS”.

10. Arrived at Destination Airport
Matches step 8.

9. Recovered
Matches step 11.

8. Carrier: Arrived
Cargo airline adds confirmation that the plane landed. Matches step 10.

7. Carrier: Departed
Cargo airline adds confirmation that the plane departed.

6. Departed DHL Hub
Goods left DHL’s warehouse at PVG and are on their way to be loaded on the plane.

5. Manifested for Carriage
DHL has received clearance to put your goods on a plane. You’ll have a flight number now.

4. Received at Origin
DHL has dropped your MBP off at Shanghai.

3. Shipment Pickup
DHL has picked up your MBP from Apple.

2. Estimated Delivery
When DHL Air Cargo expects to have this handed over and processed at DHL AMS hub.

1. Shipment Entered Into System
Matches the date/time you see on your DHL tracking link.
[doublepost=1480207921][/doublepost]
Great to see that you're finally getting yours!

Meins ist leider noch immer im Status "Bestellung wird bearbeitet", die Lieferung ist für 6. bis 12. Dezember angesetzt. Ich hoffe immer noch, dass ich es etwas früher bekomme :rolleyes:
Ich wünsche Dir auf jeden Fall viel Spaß und Erfolg mit Deinem neuen Macbook ab Montag!

Liebe Grüße aus Stuttgart!

Danke dir! Hopefully yours starts moving a bit quicker than ours did, as production / shipping speeds up. Once you get into P4S, expect it to receive shipped notification in around 2-3 days, then another 5-6 days before it arrives to you.
[doublepost=1480208036][/doublepost]
Glad to see yours is nearly with you. My number's now working on DHL tracking and my estimated delivery date has changed from the 30th to the 28th!! Thanks for all your help in following our parcels, you've made the wait a lot easier! Hope you enjoy your new MBP!

Awesome, lucky bunch sneaking in before the weekend door slammed shut :D Lots of photos on Monday as the 3-4 week'ers receive their new shiny.
 
Last edited by a moderator:
I ordered my 13" with Apple Care on October 28 for delivery to Norway. Estimated delivery was Dec 2 which changed to Dec 6 once I entered payment details. Gutted because I'm heading home to NZ for two months on Dec 4. It's shipped from China but now needs to be united with the Apple Care before being sent to me. I wish I'd not bothered with the Apple Care now and just ordered the machine.

I ordered on the 28th and mine is being delivered on Monday with AppleCare.

From what I've read on here people who ordered AppleCare have had their documents delivered separately from their mac and it's often arrived before the machine.
 
My parting gift. Please point people to this reference as I'll unsubscribe from this thread. It summarises most of what I've been posting

How to track your MacBook Pro from China to the EU with DHL
  • First, understand that this is not really necessary to do, and if you just wait roughly 72 hours from the original email from Apple that your item shipped, your tracking number will start updating.
  • Second, your MBP is *not* in Eindhoven. It’s AMS office that receives the shipping request from Apple and enters it into the system. Don’t expect delivery the next day or something.
  • Third, if you ordered other things with your Mac (#donglelife for instance), expect it to go out on a slower flight and perhaps actually be dispatched by UPS once it’s within Europe. If you got a shipped notification from Apple, but receive no tracking number, this is why. Once it’s merged-in-transit, you’ll receive a tracking number from Apple. At that point though, it’s most likely already within Europe and the DHL/UPS tracker is giving you updates.
  • Fourth, if you get an estimated delivery date when looking at the Apple tracking link, assume this is when you get your Macbook. You’ll get an updated tracking date that *may* be earlier from DHL, once your MBP is processed by DHL in Amsterdam. This will roughly be 2.5 days after you receive your shipping notification, but it can changed based on the day of the week and scheduled cargo flights.
  • Fifth, estimations change entirely based on the day of the week, scheduled cargo flights. For instance, deliveries that land on a Friday/Saturday in Amsterdam, might all end up being processed over the weekend, so that a Monday delivery is possible.

---------

Now those points are out of the way, here’s how to work out and track your DHL Air Cargo flight and the process once it lands in Amsterdam.

  1. Matches the day your DHL tracker says "Shipment notification sent" and "Shipment Entered Into System".
  2. Has a "Collect" delivery term
  3. Has a decent size cargo load (it's not going to be a 10kg shipment for instance)
  • Pay attention to the time zone differences between DHL in Amsterdam and PVG airport in Shanghai. You can check when the shipment is picked up, and then arrives at PVG airport. Assume that when Apple sends the notification, it's waiting for DHL to come pick it up within the next 12 hours, then factor that into your calculations.
  • You have to match your Apple tracking statuses also eg. the first "In transit to customer - shipment on schedule" after the initial "Shipped" status is that DHL's picked up the goods. Wait until you see "Shipment dispatched", then match that up with any flight info you find, as that means it's just left PVG or about to.
  • Track the flight number using flightaware / flightradar websites to see if the flight’s delayed and that it landed in AMS. Even the DHL Logistics tracker will not update when the plane lands immediately, but usually within 4 hours of it landing, you should see “Arrived at Destination Airport”
  • Expect your package to not clear customs and be delivered until the next day after the flight lands. In all cases, use the "Estimated Delivery" time that the DHL Logistics housebill tracking states. That's when they estimate to hand it over to the final carrier at DHL AMS, and it's the time you should get "Processed at AMS" appear on your DHL Express tracking.
  • Most important part for understanding when your regular DHL tracking info should update is this (attachment). The delivery time here is when DHL plans to hand it over to DHL AMS. If you've found the right housebill, then this "Estimated Delivery" time/day is when DHL tracking will say "Processed at AMS". From here, your DHL tracker continues the journey, and the cargo one ends.
  • In all instances, once you get the "Shipped" notification from Apple and have an estimated delivery date, don't expect it to arrive days earlier. It will either be on that date, or a day earlier if lucky. A day later if there's bad weather or whatever.
  • You can match your current status with the following statuses that Apple’s website will show when you click on “Tracking” on your order page. Your original tracking number will start updating from status 6.
1. Shipped
The goods are ready to be picked up.

2. In transit to customer – shipment on schedule
It's sitting at the airport in Shanghai waiting to fly out.

3. Shipment dispatched
Your air cargo flight left.

4. In transit to customer – shipment on schedule
It is in AMS, but not cleared customs yet.

5. Preparing handover to final carrier
It's passed through customs, and is on its way to AMS DHL hub.

6. In transit to customer - shipment on schedule
Again, this time it is processed at DHL AMS and is waiting to fly out to your country - usually that night. DHL will give you your delivery estimate at this point, just go ahead and use the DHL tracking as it will be more accurate and have more info. It hasn’t yet left AMS.

7. In transit to destination country
It’s departed AMS and now moving along the DHL system from Amsterdam to Leipzig or Heathrow’s sort facility, and then continuing to the delivery facility where you live.

8. With courier
9. Delivered


  • If you’re curious about the statuses of the DHL Air Cargo tracker, here they are. Some statuses actually seem to appear backdated, that’s normal, but here’s how the tracker looks when complete:

15. Shipment Delivered
This always seems to be around 45 minutes after step 14, and it’s the end of the air cargo journey.

14. Out for Delivery
I assume this means its on its way to the DHL hub in AMS, but it doesn’t always seem to be the case.

13. Documents Recovered
Not always shown, and not sure it’s that important or useful.

12. Data Recovered
Not always shown, and not sure it’s that important or useful.

11. Recovered at Destination Airport
Matches step 9. DHL has taken the goods off the airline now. You may also see “Sent to customs” and “Customs cleared” that match this time.

You’re going to get an updated delivery time on your DHL tracking very shortly, and right after that, you’ll reach step 2 on your DHL tracking, namely, “Processed at AMS”.

10. Arrived at Destination Airport
Matches step 8.

9. Recovered
Matches step 11.

8. Carrier: Arrived
Cargo airline adds confirmation that the plane landed. Matches step 10.

7. Carrier: Departed
Cargo airline adds confirmation that the plane departed.

6. Departed DHL Hub
Goods left DHL’s warehouse at PVG and are on their way to be loaded on the plane.

5. Manifested for Carriage
DHL has received clearance to put your goods on a plane. You’ll have a flight number now.

4. Received at Origin
DHL has dropped your MBP off at Shanghai.

3. Shipment Pickup
DHL has picked up your MBP from Apple.

2. Estimated Delivery
When DHL Air Cargo expects to have this handed over and processed at DHL AMS hub.

1. Shipment Entered Into System
Matches the date/time you see on your DHL tracking link.
[doublepost=1480207921][/doublepost]

Danke dir! Hopefully yours starts moving a bit quicker than ours did, as production / shipping speeds up. Once you get into P4S, expect it to receive shipped notification in around 2-3 days, then another 5-6 days before it arrives to you.
[doublepost=1480208036][/doublepost]

Awesome, lucky bunch sneaking in before the weekend door slammed shut :D Lots of photos on Monday as the 3-4 week'ers receive their new shiny.
You sir, are a legend. Thank you so much for your help all along this thread. You will be missed once you finally get the shipment you deserve !

Hope our paths meet again in another EU preorder thread.

Hats off !
 
Hi guys be carful everyone it's like all new MacBook are coming with the SIP desabled you have to check it and activate it again I picked up mine in a Apple Store but it's was deactivated tanks
 
From what I've read on here people who ordered AppleCare have had their documents delivered separately from their mac and it's often arrived before the machine.

I have a 13 inch MacBook ordered on 13 November.
Delivery is due 20-28 December. They put a hold on my CC for the MacBook and the Apple care, then removed them both.
A few days ago they have put a hold on £229 for the AppleCare back on my CC, I think I will get the AppleCare this week.
Do not forget there is nothing physical with AppleCare, all you get is an email.
So I doubt it will slow anything up.
How ever they will not send AppleCare email until they have a serial number to put on it.
So when you get the AppleCare it will have the serial number on it, therefore your MacBook will not be far behind.
 
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I didn't realise apple care would affect shipping. I thought it was just an online extended guarantee these days. Have you got any more info other than "in transit to customer - shipment on schedule"? That's all im seeing..
I didn't think it would effect it either. The current status says shipped and when I go further in it says the Mac will be united with the other product before final shipment. I haven't been given any tracking or location info. Rather frustrating. I'm expecting I'll get my hands on it when I get back at the end of January. :(
[doublepost=1480236446][/doublepost]
I have a 13 inch MacBook ordered on 13 November.
Delivery is due 20-28 December. They put a hold on my CC for the MacBook and the Apple care, then removed them both.
A few days ago they have put a hold on £229 for the AppleCare back on my CC, I think I will get the AppleCare this week.
Do not forget there is nothing physical with AppleCare, all you get is an email.
So I doubt it will slow anything up.
How ever they will not send AppleCare email until they have a serial number to put on it.
So when you get the AppleCare it will have the serial number on it, therefore your MacBook will not be far behind.
My AppleCare email with the certificate arrived three days ago. The status and info on my 13" mbp hasn't changed. Still no location or tracking info for me to clarify it's whereabouts. Estimate is still Dec 6.
 
I didn't think it would effect it either. The current status says shipped and when I go further in it says the Mac will be united with the other product before final shipment. I haven't been given any tracking or location info. Rather frustrating. I'm expecting I'll get my hands on it when I get back at the end of January. :(

The computer is on a single order, nothing else ordered with it?

Any other apple orders outstanding? (Wondering if they're consolidating multiple orders)
 
Danke dir! Hopefully yours starts moving a bit quicker than ours did, as production / shipping speeds up. Once you get into P4S, expect it to receive shipped notification in around 2-3 days, then another 5-6 days before it arrives to you.

Hey thanks for all those information, gonna need this in the next few days…because my Macbook just turned into PREPARING FOR SHIPMENT over night. So exited!
 
Hey thanks for all those information, gonna need this in the next few days…because my Macbook just turned into PREPARING FOR SHIPMENT over night. So exited!

Mine changed to PFS overnight too, cc still has pending charge :)
Guys how long till it will be shipped ?

If it's PFS how delivery can be 14-20 Dec ?
 
Mine changed to PFS overnight too, cc still has pending charge :)
Guys how long till it will be shipped ?

If it's PFS how delivery can be 14-20 Dec ?
My delivery is Dec 6-12, but I am hoping that its delivered earlier and our current data suggests that.
If Jony Ive is right we should get a tracking code on Monday or Tuesday :):):)
 
[doublepost=1480236446][/doublepost]
My AppleCare email with the certificate arrived three days ago. The status and info on my 13" mbp hasn't changed. Still no location or tracking info for me to clarify it's whereabouts. Estimate is still Dec 6.[/QUOTE]

Have got got a serial number on your AppleCare certificate?
You said it has dispatched, so it is on its way. It is on its way from China to Europe and you will not see any tracking details until it gets to Europe
That usually takes 4to5 days. It probably will be there next week or very early the week after.
 
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Has anyone with Monday delivery seen their shipment move from Amsterdam yet? I presume that it'll fly into our destination countries today?
 
Has anyone with Monday delivery seen their shipment move from Amsterdam yet? I presume that it'll fly into our destination countries today?
Yes, just happened:

Sunday, November 27, 2016 Location Time Piece
3 Departed Facility in AMSTERDAM - NETHERLANDS, THE AMSTERDAM - NETHERLANDS, THE 12:35
1 Piece
 
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Reactions: Ianbuckley
Quick question here, I just got charged on my credit card - London, UK based with delivery window 8th - 14th December. What does that mean? Can I expect it earlier than that? :D
It is MacBook Pro 15" with TouchBar (higher spec).

Small update here, now Preparing for Dispatch, any chance I can expect it earlier?
 
Huh.. I think mine's in the same spot as yours but DHL doesn't give me a delivery estimate and Apple still thinks it won't arrive until the 5th Dec to the UK, hope it comes sooner :-/
exactly same for me, hoping it'll arrive end of this week so i can play all weekend, anyone know the chances of this?

Saturday, November 26, 2016 Location Time Pieces
1 Shipment information received EINDHOVEN - NETHERLANDS, THE 16:45

Anyone reckon it'll come quicker than Mon 5th?
 
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Same here!!
 

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