My wife's friend has a MacBook Pro. Apple walked her through putting Catalina on it the other day and it now only boots into black screen. I can boot into safe mode, but if I try anything else it goes to black screen. You can tell it is on but nothing on the screen.
I am trying to boot to USB so I can wipe it clean and install High Sierra but even when I can get to the USB (which is rare) once I select install High Sierra it goes to black screen.
What can I do?
I have tried resetting NVRAM and SMC with keyboard shortcuts. I have also tried all the tricks I have read about like pressing middle keypad and holding power for 30 seconds.
I am trying to boot to USB so I can wipe it clean and install High Sierra but even when I can get to the USB (which is rare) once I select install High Sierra it goes to black screen.
What can I do?
I have tried resetting NVRAM and SMC with keyboard shortcuts. I have also tried all the tricks I have read about like pressing middle keypad and holding power for 30 seconds.