Hi
I got a MacBook Pro 15" bought in the summer 2009 online at the Online Apple Store (Canada).
It's been good to me the whole time until 1 week ago.
I was installing a program when it froze for 5 minutes. It went back up working until it froze permanently. It now wont boot up. It's a white screen with the apple logo and a no sign (not a question mark) interchanging. When I boot with the install disk, it won't find the hard drive to install Mac OS X. Same with Disk Utility. Apple Hardware Test does not complete. It freezes but I will try it again later.
I am not exactly sure what to do right now.
I want to go to the Apple Store at the Eaton Center in Toronto and see what they can do. Any suggestions what their options are.
How much does it cost to replace?
I got a MacBook Pro 15" bought in the summer 2009 online at the Online Apple Store (Canada).
It's been good to me the whole time until 1 week ago.
I was installing a program when it froze for 5 minutes. It went back up working until it froze permanently. It now wont boot up. It's a white screen with the apple logo and a no sign (not a question mark) interchanging. When I boot with the install disk, it won't find the hard drive to install Mac OS X. Same with Disk Utility. Apple Hardware Test does not complete. It freezes but I will try it again later.
I am not exactly sure what to do right now.
I want to go to the Apple Store at the Eaton Center in Toronto and see what they can do. Any suggestions what their options are.
How much does it cost to replace?