Hello everybody,
This morning something strange happened. My otherwise perfectly fine working macbook pro retina 13' (bought early 2014 and running Capitan) kind of chrashed and I hoped one of you can help me out. I opened it to put it out of slumber, I never shut down my macbook, and my screen stayed completely black. Even the apple logo on the back would not light up. The starting sound appears every time I restarted it and the light for the caps lock key works, but the backlight for the other keys doesn't. So the first thing I did was doing al the resets that people recommend. Holding the shift key, NVRAM/PRAM, command R, SMC, all to no avail. I did manage to get the light back on the screen, I could tell this was the case because the apple logo lit up but the rest of the screen was still black. However I didn't manage to do that again.
A friend of mine suggested that there might be some loose cables but before I attempt such things I wanted to know if others have encountered this problem before.
Any help is very much appreciated!
This morning something strange happened. My otherwise perfectly fine working macbook pro retina 13' (bought early 2014 and running Capitan) kind of chrashed and I hoped one of you can help me out. I opened it to put it out of slumber, I never shut down my macbook, and my screen stayed completely black. Even the apple logo on the back would not light up. The starting sound appears every time I restarted it and the light for the caps lock key works, but the backlight for the other keys doesn't. So the first thing I did was doing al the resets that people recommend. Holding the shift key, NVRAM/PRAM, command R, SMC, all to no avail. I did manage to get the light back on the screen, I could tell this was the case because the apple logo lit up but the rest of the screen was still black. However I didn't manage to do that again.
A friend of mine suggested that there might be some loose cables but before I attempt such things I wanted to know if others have encountered this problem before.
Any help is very much appreciated!