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MacBook Pro Unexpectedly Restarts.

B

Baldyone

macrumors newbie
Original poster
Jul 6, 2013
4
0
U.S.A.
Like my tittle says, MacBook Pro Unexpectedly Restarts. This computer looks new and it was given to me by someone that did not know how to use it because she inherit it.

MacBookPro (15-in, Built=June 2010) 2.4Ghz i5 (64 bit) 4 GB RAM,Intel HD Graphic+GeForce GT330M. OSX 10.8.4

Copy of the panic report follows.

Sat Jul 6 21:53:35 2013
panic(cpu 0 caller 0xffffff7f9ddfef1a): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80a8775000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.5/src/AppleMuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 0), Frame : Return Address
0xffffff808bb13190 : 0xffffff801bc1d626
0xffffff808bb13200 : 0xffffff7f9ddfef1a
0xffffff808bb132d0 : 0xffffff7f9c35ff1e
0xffffff808bb13390 : 0xffffff7f9c43412d
0xffffff808bb133d0 : 0xffffff7f9c43418e
0xffffff808bb13440 : 0xffffff7f9c6faed0
0xffffff808bb13570 : 0xffffff7f9c45ca75
0xffffff808bb13590 : 0xffffff7f9c366d50
0xffffff808bb13640 : 0xffffff7f9c3647d0
0xffffff808bb13840 : 0xffffff7f9c365722
0xffffff808bb13920 : 0xffffff7f9d34ff80
0xffffff808bb13960 : 0xffffff7f9d35fdb7
0xffffff808bb13980 : 0xffffff7f9d38ee5f
0xffffff808bb139c0 : 0xffffff7f9d38eebd
0xffffff808bb13a00 : 0xffffff7f9d365b8f
0xffffff808bb13a50 : 0xffffff7f9d32ffe6
0xffffff808bb13ae0 : 0xffffff7f9d32bd7c
0xffffff808bb13b10 : 0xffffff7f9d32990b
0xffffff808bb13b40 : 0xffffff801c066363
0xffffff808bb13bc0 : 0xffffff801c0683f3
0xffffff808bb13c20 : 0xffffff801c065e2f
0xffffff808bb13d70 : 0xffffff801bc98c01
0xffffff808bb13e80 : 0xffffff801bc20b3d
0xffffff808bb13eb0 : 0xffffff801bc10448
0xffffff808bb13f00 : 0xffffff801bc1961b
0xffffff808bb13f70 : 0xffffff801bca6536
0xffffff808bb13fb0 : 0xffffff801bcce9e3
Kernel Extensions in backtrace:
com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f9c2fe000->0xffffff7f9c5a3fff
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffffff7f9c268000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xffffff7f9c2ea000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0xffffff7f9c2a7000
com.apple.GeForce(8.1.2)[7EC545A4-4B57-32F1-8DC3-C31023AFBDCB]@0xffffff7f9d30d000->0xffffff7f9d3dafff
dependency: com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f9c2fe000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xffffff7f9c2ea000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffffff7f9c268000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0xffffff7f9c2a7000
com.apple.nvidia.nv50hal(8.1.2)[988EAF3A-3318-3787-8A5A-844830FA1522]@0xffffff7f9c5af000->0xffffff7f9c883fff
dependency: com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f9c2fe000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffffff7f9c268000
com.apple.driver.AppleMuxControl(3.4.5)[49FEF732-D7A3-327B-A7AA-6AC5A6E3DCFF]@0xffffff7f9ddf1000->0xffffff7f9de03fff
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[1D0BB11E-7D71-34CF-ACC3-57DF01CADA08]@0xffffff7f9ddec000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffffff7f9c268000
dependency: com.apple.driver.AppleGraphicsControl(3.4.5)[4A2C8548-7EF1-38A9-8817-E8CB34B8DCA6]@0xffffff7f9ddd8000
dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xffffff7f9c1e8000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xffffff7f9c2ea000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0xffffff7f9c2a7000

BSD process name corresponding to current thread: WindowServer

Mac OS version:
12E55

Kernel version:
Darwin Kernel Version 12.4.0: Wed May 1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64
Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36
Kernel slide: 0x000000001ba00000
Kernel text base: 0xffffff801bc00000
System model name: MacBookPro6,2 (Mac-F22586C8)

System uptime in nanoseconds: 441169393622
last loaded kext at 271005851229: com.apple.filesystems.msdosfs 1.8.1 (addr 0xffffff7f9df33000, size 65536)
last unloaded kext at 134808828190: com.apple.driver.AppleUSBUHCI 5.2.5 (addr 0xffffff7f9cb4c000, size 65536)
loaded kexts:
com.apple.filesystems.msdosfs 1.8.1
com.apple.filesystems.smbfs 1.8.4
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.12.87
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.1.4f2
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleMikeyDriver 2.3.7fc4
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleHDA 2.3.7fc4
com.apple.driver.AppleLPC 1.6.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleMuxControl 3.4.5
com.apple.driver.ApplePolicyControl 3.4.5
com.apple.GeForce 8.1.2
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.driver.AppleIntelHDGraphics 8.1.2
com.apple.driver.AppleIntelHDGraphicsFB 8.1.2
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.SMCMotionSensor 3.0.3d1
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleUSBCardReader 3.1.7
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.iokit.SCSITaskUserClient 3.5.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AppleUSBHub 5.5.5
com.apple.driver.AirPort.Brcm4331 615.20.17
com.apple.driver.AppleAHCIPort 2.5.2
com.apple.iokit.AppleBCM5701Ethernet 3.6.1b4
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2.1
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.iokit.IOSurface 86.0.4
com.apple.iokit.IOBluetoothFamily 4.1.4f2
com.apple.driver.DspFuncLib 2.3.7fc4
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.nvidia.nv50hal 8.1.2
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleGraphicsControl 3.4.5
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.NVDAResman 8.1.2
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.driver.AppleHDAController 2.3.7fc4
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.iokit.IOHDAFamily 2.3.7fc4
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.3.0d51
com.apple.driver.AppleSMC 3.1.4d2
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.5
com.apple.iokit.IOUSBMassStorageClass 3.5.1
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleUSBMergeNub 5.5.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.5
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOUSBUserClient 5.5.5
com.apple.iokit.IO80211Family 530.4
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBFamily 5.6.0
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0

Please HELP, any experts?
 
Could be hardware error (something's wrong with GPU). Does this happen under any particular circumstances?
 
alex0002 said:
I guess you've searched and found these discussions which look a bit similar:

https://discussions.apple.com/thread/5088529?start=0&tstart=0
https://discussions.apple.com/thread/5098689?start=0&tstart=0
https://discussions.apple.com/message/22390503
https://forums.macrumors.com/threads/1603571/
https://forums.macrumors.com/threads/1597599/

You could be looking at a Logic Board repair/replacement - GPU related, as mentioned above.
Click to expand...

I read your suggestions links, thank you. they look very similar to my case.:(
 
No receipt

For the MacBookPro, I do not have a receipt. Does anyone knows if Apple will repair it? I read in some forums that they repair it for free within 3 years. I just do not know when was it purchased.
It was built in (June 2010) according to the serial number.

Help with any experiences, please.
 
Depends on the serial number. You can call and ask them.

Have you tested the RAM yet, just to eliminate that as a possibility? Perhaps reseat it?
 
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