Hello,
I have a problem with my Macbook Pro (late 2013) and I just cannot find
the cause. After selecting “shut down” from the apple menu it will
always reboot after 10-20 seconds. The same happens after a “hard shut
down” (holding the power button). It also reboots when shutting it down
from buit-in macOS Recovery system.
I have made videos to illustrate the problem:
The only way to shut it down is a “hard shut down” while the battery
charger is disconnected (if the charger is connected it will reboot).
Apart from this the Macbook works perfectly fine.
I have tried several things I found on the Internet.
-NVRAM and SMC were reset
-Apple diagnostics was run
-I checked the hard drive with “disk utility”
-I ran various diagnostic apps (“EtreCheckPro” for example)
-To exclude all software problems I totally wiped the hard drive and reinstalled macOS
Has anyone an idea what might cause this?
thank you very much in advance for any help!
I have a problem with my Macbook Pro (late 2013) and I just cannot find
the cause. After selecting “shut down” from the apple menu it will
always reboot after 10-20 seconds. The same happens after a “hard shut
down” (holding the power button). It also reboots when shutting it down
from buit-in macOS Recovery system.
I have made videos to illustrate the problem:
The only way to shut it down is a “hard shut down” while the battery
charger is disconnected (if the charger is connected it will reboot).
Apart from this the Macbook works perfectly fine.
I have tried several things I found on the Internet.
-NVRAM and SMC were reset
-Apple diagnostics was run
-I checked the hard drive with “disk utility”
-I ran various diagnostic apps (“EtreCheckPro” for example)
-To exclude all software problems I totally wiped the hard drive and reinstalled macOS
Has anyone an idea what might cause this?
thank you very much in advance for any help!