So for some commercial enterprise, you bought one off of an individual and not a retailer who would check it and provide some warranty although it would be limited. You couldn't go back long after and complain about your couple hundred dollar computer not working well. And you ignored it for a long time and now it doesn't work.
Of course I can complain and the issue has nothing whatsoever to do with whom I bought it from. Apple is the manufacturer and it seems they must have known about this defect. They continued to peddle it out into the street. And even when they knew, they decided to deny that there was any defect instead of helping out the masses of Apple Macbook customers to let them know about it and take caution before it destroys their entire Macbook. And I've noticed numerous Apple forum support topics referred to by these threads have disappeared.
Your evidence that its an Apple defect is that it happened without use. Right there you should stop, consider the things you're saying and ask macrumors to delete any evidence of your post. Not using it is evidence of nothing. You dug around to find some negative posts about Apple while there are literally thousands and thousands of posts about lithium battery risks and hazards. I'm not sure how anyone gets to adulthood without realizing that alkaline batteries can leak and lead acid batteries have a variety of inherent risks. Lithium technology has problems too.
This is some funny stuff. Seriously... consider what you're saying before calling someone else a fool. LOL.
Wake up and smell what you're shoveling. Do you know what a Ziff Davis is? That's a pretty hefty article. And the source he cites is hundreds of complaints in the Apple forum -- which are deleted. I found numerous others. The fact is that my symptoms are mirror images of numerous others. What battery leaks are you talking about? If you want to be Apple's PR manager, you need to avoid making stuff up.
The battery bulges out of both sides
You claim to have a friend with a large company that has a huge number of laptops that don't have that problem. If they have ANY that are as old as that macbook, I don't believe you. What's the company?
If you really, really, really need to know, it's a major bank in the heart of a major city. Considering that Apple already had a recall on this very issue, try again. And I've never seen the rampant issues you're talking about.
What you want is completely unreasonable. You can replace the whole thing with a working unit with battery and warranty for a low price and yet you're traipsing back and forth and complaining. You know you can use a laptop to facilitate addictive behaviors. If you lose your partner because of that happening, how would you assign responsibility? Apple likely doesn't have any warning.
The reason I'm responding to you is in the hope that consumers will not become emotionally invested in a corporation and realize that a great many are alike. They will take advantage of consumers if they can. Corporations are not your friend. The executives rake in the money and if they can avoid liability, they will do so even if it's clearly not the right thing to do. In many instances they will do it because they know the cost of you trying to sue them (even though you may be right) is too much effort - and they can keep the money.
What should they do? It's pretty obvious -- Take responsibility in some fashion. Don't say "well, buy another Apple device. Issue another recall or even a notification that batteries may swell. Consumers need to be aware of this issue so that it can be remedied in a timely fashion. And since much I've found and read points to crap manufacturing, they should probably shoulder some of the responsibility and find a way to help the customer/consumer find a solution. Perhaps that means a far more economical replacement than charging at least $130+ (and likely more) to replace what they caused and provide a remedy closer to cost -- at the very least. And if Apple's position is that batteries will last 1 year before being expected to swell.... well... then let other professionals hear about their official words. I'll invest the time to meet before deciding how to share the news. I hope they are understanding in the store. We'll see.
PS -
I hope everyone here who owns a MacBook will now be aware of this issue from reading this post. This way they can make sure to inspect their device regularly for signs of a problem and avoid the unit from being seriously damaged as mine was.
