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30039

macrumors newbie
Original poster
Nov 30, 2012
4
0
Hello,

I have bought a 2nd hand 2008 Macbook notebook that is not working!

when i turn it on i hear the chime but the screen goes light gray and it does not show any image.

Anything i can do?

Can somebody help on this?

Many thanks!
 
Hello,

I have bought a 2nd hand 2008 Macbook notebook that is not working!

when i turn it on i hear the chime but the screen goes light gray and it does not show any image.

Anything i can do?

Can somebody help on this?

Many thanks!

Light grey is the first thing you see.

Try this first, hold shift key when starting up(right after pressing on button) this will get you into safe mode.
Does this work?

Edit: I edited right away, saw I typed enter instead of shift key.
 
You could try the original disks or an OS disk like Snow Leopard an see if it will boot.
 
I havent tried the shift key,(i will try when i get home) but i have put the Leopard disk and nothing happens but the light grey and chime.
I cant remove the disk now, because i press de eject button and nothing happens.
 
Try holding the option key as soon as you turn on the Mac.

That should give you a list of bootable media you can choose from. You should see the stuck DVD as an option (and eject it).

If you don't get that, then you probably have either faulty RAM or a faulty Logic Board.
 
I havent tried the shift key,(i will try when i get home) but i have put the Leopard disk and nothing happens but the light grey and chime.
I cant remove the disk now, because i press de eject button and nothing happens.

I am pretty positive you should hold the eject key or the space bar and then press the on key for it to eject.
Also, the disk could be corrupt.
As minifridge says below, you can also hold the Option key, then a list will show up and you can choose from it.
If you hold the C key when starting up it should boot from the CD/DVD.

The hard drive might not hav an OS, or the hard drive is bad.

True but then it should show a blinking question mark.

Try holding the option key as soon as you turn on the Mac.

That should give you a list of bootable media you can choose from. You should see the stuck DVD as an option (and eject it).

If you don't get that, then you probably have either faulty RAM or a faulty Logic Board.

That could be the case, but that is the last thing to think about, sometimes it is just a bad CD/HD, there are still plenty of option before thinking about HW failure.
 
I am pretty positive you should hold the eject key or the space bar and then press the on key for it to eject.
Also, the disk could be corrupt.
As minifridge says below, you can also hold the Option key, then a list will show up and you can choose from it.
If you hold the C key when starting up it should boot from the CD/DVD.



True but then it should show a blinking question mark.



That could be the case, but that is the last thing to think about, sometimes it is just a bad CD/HD, there are still plenty of option before thinking about HW failure.

If it was a bad CD or Hard Drive, he should still get a list of options when holding down the option key.

And to be nit-picky, a bad hard drive is a HardWare failure.



Original Poster, do you have access to another mac? A friend or family member? If you do, then it can help troubleshoot the problem.
 
If it was a bad CD or Hard Drive, he should still get a list of options when holding down the option key.

Agreed, I didn't say anywhere it does not, or did I?

And to be nit-picky, a bad hard drive is a HardWare failure.

Yeah, should be more clear, I meant a corrupt disk/Install, which is not a HW failure.:)

Original Poster, do you have access to another mac? A friend or family member? If you do, then it can help troubleshoot the problem.

Good advice.
 
Last edited:
Thank you for you help however i have tried all your tips and none of the options worked.
I am starting to think that is a more serious problem.
When i turn it on its not a light gray but a dark gray that appears on the screen(sorry i am a new mac user)!
Could it be a damaged logic board/Graphic problem.

Thank you!
 
Thank you for you help however i have tried all your tips and none of the options worked.
I am starting to think that is a more serious problem.
When i turn it on its not a light gray but a dark gray that appears on the screen(sorry i am a new mac user)!
Could it be a damaged logic board/Graphic problem.

Thank you!

It should be gray as in the colour of aluminium.

Are there two RAM sticks inside?
If so remove one and try again, if it does not work put it back remove the other and try again.
If there is only one stick but two slots remove it and put it in the other slot and try again.

Edit: Also try to swap RAM in the slots if there are two.
 
Last edited:
It should be gray as in the colour of aluminium.

Are there two RAM sticks inside?
If so remove one and try again, if it does not work put it back remove the other and try again.
If there is only one stick but two slots remove it and put it in the other slot and try again.

Edit: Also try to swap RAM in the slots if there are two.

I think it is more like a dark grey,
i mean when i turn it on it goes from black(off) to grey and i hear a chime!
I ear the dvd spinning inside for about 2 minutes or so and then it stops...
I have tried to change the place of the rams and start with only one...
i have removed the disk - did not work...
Any more sugestions?
Thank`s
 
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