Hoping somebody can help with this one.
I know it's a fairly common problem on this computer (late 2008 unibody Macbook), but so far one I haven't been able to resolve. Basically, it crashes on the regular and restarts to the "your computer restarted because of a problem" page.
Trigger processes are using Netflix in Chrome; having Pixelmator open at the same time as other applications; using any of the memory intensive tools in photoshop/pixelmator e.g., magic wand; and generally having several applications open at once.
Also, Chrome often crashes so that the 'aw snap' page comes up if I try to open the app. This is resolved by restarting the computer. On restart I get an error box saying "your computer restarted because of a problem, would you like to open the windows you had open before", with the option to report to Apple. This happened this morning and I have posted the crash log below.
I use Mavericks, I have 8gb RAM installed (supported and recognised by the system, but not Apple RAM (Crucial Mac RAM I think) - I suspect this could be the issue), and I replaced my hard drive about 6 months ago when the original failed. It has around 50% spare capacity.
Problem has been going for about 2 years.
Any help would be greatly appreciated!
Latest crash log:
Anonymous UUID: F5199A63-7558-9C94-41C7-4905874C9F04
Wed Oct 7 09:46:41 2015
panic(cpu 0 caller 0xffffff8005edcc1d): Kernel trap at 0xffffff8005ed1b57, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x00007f8c98a904fe, CR3: 0x000000002ac85000, CR4: 0x0000000000000660
RAX: 0x000000000006081c, RBX: 0xad780369a3874f65, RCX: 0xffffff8107c65000, RDX: 0xad780369a3874f65
RSP: 0xffffff80e18c3c80, RBP: 0xffffff80e18c3c80, RSI: 0xffffff801addc440, RDI: 0xad780369a3874f65
R8: 0x0000000000000001, R9: 0x0000000000000100, R10: 0x00000734e4934c07, R11: 0x0000000000000001
R12: 0x0000000000000001, R13: 0xffffff80064cc484, R14: 0x0000000000000001, R15: 0xffffff80064cc494
RFL: 0x0000000000010202, RIP: 0xffffff8005ed1b57, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0x00007f8c98a904fe, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff80e188bc50 : 0xffffff8005e23139
0xffffff80e188bcd0 : 0xffffff8005edcc1d
0xffffff80e188bea0 : 0xffffff8005ef4486
0xffffff80e188bec0 : 0xffffff8005ed1b57
0xffffff80e18c3c80 : 0xffffff8005e7073e
0xffffff80e18c3d00 : 0xffffff8005e7062b
0xffffff80e18c3d30 : 0xffffff8005e71e76
0xffffff80e18c3d50 : 0xffffff8005e78db1
0xffffff80e18c3f20 : 0xffffff8005edd05c
0xffffff80e18c3fb0 : 0xffffff8005ef438b
BSD process name corresponding to current thread: mds_stores
Mac OS version:
13F1112
Kernel version:
Darwin Kernel Version 13.4.0: Wed Mar 18 16:20:14 PDT 2015; root:xnu-2422.115.14~1/RELEASE_X86_64
Kernel UUID: 8B1A8FD1-2344-36C0-A7F5-D9D485A995FA
Kernel slide: 0x0000000005c00000
Kernel text base: 0xffffff8005e00000
System model name: MacBook5,1 (Mac-F42D89C8)
System uptime in nanoseconds: 90395094807507
last loaded kext at 86254552594575: com.apple.driver.AppleUSBTCKeyEventDriver 240.2 (addr 0xffffff7f88168000, size 12288)
last unloaded kext at 86375733393815: com.apple.driver.AppleUSBCDC 4.2.1b5 (addr 0xffffff7f88162000, size 16384)
loaded kexts:
com.radiosilenceapp.nke.PrivateEye 1
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.14.34
com.apple.iokit.IOBluetoothSerialManager 4.2.7f5
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.6.3f4
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.GeForceTesla 8.2.4
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleMikeyDriver 2.6.3f4
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleBacklight 170.4.11
com.apple.driver.AppleMCCSControl 1.2.5
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f5
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.7
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.0
com.apple.driver.AppleAHCIPort 3.0.5
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleUSBHub 683.4.0
com.apple.nvenet 2.0.21
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleUSBOHCI 656.4.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.kext.triggers 1.0
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.driver.AppleHDAController 2.6.3f4
com.apple.iokit.IOHDAFamily 2.6.3f4
com.apple.nvidia.classic.NVDANV50HalTesla 8.2.4
com.apple.nvidia.classic.NVDAResmanTesla 8.2.4
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f5
com.apple.iokit.IOSurface 91.3
com.apple.iokit.IOBluetoothFamily 4.2.7f5
com.apple.driver.AppleSMBusController 1.0.12d1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.AppleUSBMultitouch 240.10
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.7
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IO80211Family 640.36
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IONetworkingFamily 3.2
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.NVSMU 2.2.9
com.apple.iokit.IOUSBFamily 686.4.1
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11.2
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 373
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: MacBook5,1, BootROM MB51.007D.B03, 2 processors, Intel Core 2 Duo, 2 GHz, 8 GB, SMC 1.32f8
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x029E, 0x434D5341344758334D314131303636433720
Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1067 MHz, 0x029E, 0x434D5341344758334D314131303636433720
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 5.2.7f4 15858, 3 services, 15 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: WDC WD7500BPVX-00JC3T0, 750.16 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: Built-in iSight
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus:
I know it's a fairly common problem on this computer (late 2008 unibody Macbook), but so far one I haven't been able to resolve. Basically, it crashes on the regular and restarts to the "your computer restarted because of a problem" page.
Trigger processes are using Netflix in Chrome; having Pixelmator open at the same time as other applications; using any of the memory intensive tools in photoshop/pixelmator e.g., magic wand; and generally having several applications open at once.
Also, Chrome often crashes so that the 'aw snap' page comes up if I try to open the app. This is resolved by restarting the computer. On restart I get an error box saying "your computer restarted because of a problem, would you like to open the windows you had open before", with the option to report to Apple. This happened this morning and I have posted the crash log below.
I use Mavericks, I have 8gb RAM installed (supported and recognised by the system, but not Apple RAM (Crucial Mac RAM I think) - I suspect this could be the issue), and I replaced my hard drive about 6 months ago when the original failed. It has around 50% spare capacity.
Problem has been going for about 2 years.
Any help would be greatly appreciated!
Latest crash log:
Anonymous UUID: F5199A63-7558-9C94-41C7-4905874C9F04
Wed Oct 7 09:46:41 2015
panic(cpu 0 caller 0xffffff8005edcc1d): Kernel trap at 0xffffff8005ed1b57, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x00007f8c98a904fe, CR3: 0x000000002ac85000, CR4: 0x0000000000000660
RAX: 0x000000000006081c, RBX: 0xad780369a3874f65, RCX: 0xffffff8107c65000, RDX: 0xad780369a3874f65
RSP: 0xffffff80e18c3c80, RBP: 0xffffff80e18c3c80, RSI: 0xffffff801addc440, RDI: 0xad780369a3874f65
R8: 0x0000000000000001, R9: 0x0000000000000100, R10: 0x00000734e4934c07, R11: 0x0000000000000001
R12: 0x0000000000000001, R13: 0xffffff80064cc484, R14: 0x0000000000000001, R15: 0xffffff80064cc494
RFL: 0x0000000000010202, RIP: 0xffffff8005ed1b57, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0x00007f8c98a904fe, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff80e188bc50 : 0xffffff8005e23139
0xffffff80e188bcd0 : 0xffffff8005edcc1d
0xffffff80e188bea0 : 0xffffff8005ef4486
0xffffff80e188bec0 : 0xffffff8005ed1b57
0xffffff80e18c3c80 : 0xffffff8005e7073e
0xffffff80e18c3d00 : 0xffffff8005e7062b
0xffffff80e18c3d30 : 0xffffff8005e71e76
0xffffff80e18c3d50 : 0xffffff8005e78db1
0xffffff80e18c3f20 : 0xffffff8005edd05c
0xffffff80e18c3fb0 : 0xffffff8005ef438b
BSD process name corresponding to current thread: mds_stores
Mac OS version:
13F1112
Kernel version:
Darwin Kernel Version 13.4.0: Wed Mar 18 16:20:14 PDT 2015; root:xnu-2422.115.14~1/RELEASE_X86_64
Kernel UUID: 8B1A8FD1-2344-36C0-A7F5-D9D485A995FA
Kernel slide: 0x0000000005c00000
Kernel text base: 0xffffff8005e00000
System model name: MacBook5,1 (Mac-F42D89C8)
System uptime in nanoseconds: 90395094807507
last loaded kext at 86254552594575: com.apple.driver.AppleUSBTCKeyEventDriver 240.2 (addr 0xffffff7f88168000, size 12288)
last unloaded kext at 86375733393815: com.apple.driver.AppleUSBCDC 4.2.1b5 (addr 0xffffff7f88162000, size 16384)
loaded kexts:
com.radiosilenceapp.nke.PrivateEye 1
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.14.34
com.apple.iokit.IOBluetoothSerialManager 4.2.7f5
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.6.3f4
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.GeForceTesla 8.2.4
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleMikeyDriver 2.6.3f4
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleBacklight 170.4.11
com.apple.driver.AppleMCCSControl 1.2.5
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f5
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.7
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.0
com.apple.driver.AppleAHCIPort 3.0.5
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleUSBHub 683.4.0
com.apple.nvenet 2.0.21
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleUSBOHCI 656.4.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.kext.triggers 1.0
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.driver.AppleHDAController 2.6.3f4
com.apple.iokit.IOHDAFamily 2.6.3f4
com.apple.nvidia.classic.NVDANV50HalTesla 8.2.4
com.apple.nvidia.classic.NVDAResmanTesla 8.2.4
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f5
com.apple.iokit.IOSurface 91.3
com.apple.iokit.IOBluetoothFamily 4.2.7f5
com.apple.driver.AppleSMBusController 1.0.12d1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.AppleUSBMultitouch 240.10
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.7
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IO80211Family 640.36
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IONetworkingFamily 3.2
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.NVSMU 2.2.9
com.apple.iokit.IOUSBFamily 686.4.1
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11.2
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 373
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: MacBook5,1, BootROM MB51.007D.B03, 2 processors, Intel Core 2 Duo, 2 GHz, 8 GB, SMC 1.32f8
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x029E, 0x434D5341344758334D314131303636433720
Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1067 MHz, 0x029E, 0x434D5341344758334D314131303636433720
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 5.2.7f4 15858, 3 services, 15 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: WDC WD7500BPVX-00JC3T0, 750.16 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: Built-in iSight
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: