macOS Sierra 10.12.1 Beach Ball Of Death (iMac Locks Up)

XxUnkn0wnxX

macrumors member
Hi, I have had enough of this, my iMac has been crashing and locking up for the past month. and now its happening like twice or 3 times a day. I cannot use my computer properly any more due to the amount of lockups I get.

why is this happening?

the full log can be found here: https://gist.github.com/XxUnkn0wnxX/459a50f0371030d6b0658af82d5e9252

when ever my computer crashes it always spits this out on the log: MDCrashReportTool[1214]: 1214:209563648|CrashReportCopierAFC.m:-[CrashReportCopierAFC copyRemotePath:toLocalDirectory:preserveDirectoryStructure:localPathOut:usingConnection:]| ERROR: AFCFileRefOpen on ./Retired/JetsamEvent-2016-11-18-202346.ips failed

I believe it is something to do with that but I'm not sure

EtreCheck:

EtreCheck version: 3.1.3 (337)
Report generated 2016-11-25 21:03:30
Download EtreCheck from https://etrecheck.com
Runtime 2:46
Performance: Excellent


Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Remove] links to remove adware.


Problem: Beachballing


Hardware Information: ⓘ
iMac (Retina 5K, 27-inch, Late 2015)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac17,1
1 4 GHz Intel Core i7 (i7-6700K) CPU: 4-core
24 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1867 MHz ok
BANK 0/DIMM1
8 GB DDR3 1867 MHz ok
BANK 1/DIMM0
4 GB DDR3 1867 MHz ok
BANK 1/DIMM1
8 GB DDR3 1867 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: Unknown
Video Information: ⓘ
AMD Radeon R9 M395 - VRAM: 2048 MB
iMac 6400 x 3600


System Software: ⓘ
macOS Sierra 10.12.1 (16B2555) - Time since boot: less than an hour


Disk Information: ⓘ
APPLE SSD SM0512G disk0 : (500.28 GB) (Solid State - TRIM: Yes)
[Show SMART report]
EFI (disk0s1) <not mounted> : 210 MB
System HD (disk0s2) / [Startup]: 499.42 GB (223.54 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


USB Information: ⓘ
StoreJet Transcend StoreJet Transcend
VIA Labs, Inc. USB3.0 Hub
VIA Labs, Inc. USB3.0 Hub
Broadcom Corp. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. iPhone
VIA Labs, Inc. USB2.0 Hub
VIA Labs, Inc. USB2.0 Hub


Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus
Drobo 5D


Configuration files: ⓘ
/etc/hosts - Count: 1


Gatekeeper: ⓘ
Anywhere


Adware: ⓘ
~/Library/LaunchAgents/com.bittorrent.uTorrent.plist
One adware file found. [Remove]


Unknown Files: ⓘ
~/Library/LaunchAgents/Paths.plist
sh -c launchctl setenv PATH /usr/local/bin:/usr/bin:/bin:/usr/sbin:/sbin
One unknown file found. [Check files]


Kernel Extensions: ⓘ
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hypervisor (12.1.0 41489 - SDK 10.9 - 2016-11-15) [Support]
[not loaded] com.parallels.kext.netbridge (12.1.0 41489 - SDK 10.9 - 2016-11-15) [Support]
[not loaded] com.parallels.kext.usbconnect (12.1.0 41489 - SDK 10.9 - 2016-11-15) [Support]
[not loaded] com.parallels.kext.vnic (12.1.0 41489 - SDK 10.9 - 2016-11-15) [Support]


/Applications/TechTool Pro 9.app
[not loaded] com.micromat.driver.spdKernel (1.0 - SDK 10.11 - 2016-09-24) [Support]
[not loaded] com.micromat.driver.spdKernel-10-8 (1.0 - SDK 10.8 - 2016-09-24) [Support]


/Applications/Toast 14 Titanium/Toast Audio Assistant.app
[loaded] com.Cycling74.driver.Soundflower (1.6.7 - SDK 10.7 - 2016-11-25) [Support]


/Applications/Toast 15 Titanium/Toast Titanium.app
[not loaded] com.roxio.TDIXController (2.0 - 2016-11-25) [Support]


/Applications/Transmit.app
[not loaded] com.panic.TransmitDisk.transmitdiskfs (4.0.0 - SDK 10.6 - 2013-11-16) [Support]


/Applications/Tunnelblick.app
[not loaded] net.tunnelblick.tap (20141104 (Tunnelblick build 4566) - 2016-07-19) [Support]
[not loaded] net.tunnelblick.tun (20141104 (Tunnelblick build 4566) - 2016-07-19) [Support]


/Library/Application Support/VirtualBox
[not loaded] org.virtualbox.kext.VBoxDrv (4.3.14 - 2014-10-17) [Support]
[not loaded] org.virtualbox.kext.VBoxNetAdp (4.3.14 - 2014-10-17) [Support]
[not loaded] org.virtualbox.kext.VBoxNetFlt (4.3.14 - 2014-10-17) [Support]
[not loaded] org.virtualbox.kext.VBoxUSB (4.3.14 - 2014-10-17) [Support]


/Library/Application Support/ViscosityVPP
[not loaded] com.viscosityvpn.Viscosity.tap (1.2 - 2015-06-04) [Support]
[not loaded] com.viscosityvpn.Viscosity.tun (1.2 - 2015-06-04) [Support]


/Library/Extensions
[loaded] at.obdev.nke.LittleSnitch (3.7 - SDK 10.11 - 2016-11-25) [Support]
[loaded] com.Logitech.Control Center.HID Driver (3.9.1 - SDK 10.8 - 2016-11-25) [Support]
[loaded] com.TrustedData.driver.VendorSpecificType00 (1.8.0 - SDK 10.7 - 2016-11-25) [Support]
[loaded] com.drobo.SCSI.ThunderBolt (1.1 - SDK 10.8 - 2016-11-25) [Support]
[loaded] com.logitech.manager.kernel.driver (6.32.1 - SDK 10.8 - 2016-11-25) [Support]
[loaded] net.telestream.driver.TelestreamAudio (1.1.1 - SDK 10.8 - 2016-11-25) [Support]


/System/Library/Extensions
[not loaded] com.Logitech.Unifying.HID Driver (1.3.0 - SDK 10.8 - 2016-11-25) [Support]
[not loaded] com.attotech.driver.ATTOiSCSI (3.4.1b1 - SDK 10.6 - 2016-11-25) [Support]
[loaded] com.hzsystems.terminus.driver (4 - 2016-11-25) [Support]
[not loaded] com.macpower.driver.MyUSB (1.0.0d1 - 2016-11-25) [Support]
[not loaded] com.makemkv.kext.daspi (1.5 - 2016-11-25) [Support]
[not loaded] com.silex.driver.sxuptp (1.9.0 - SDK 10.6 - 2016-11-25) [Support]
[not loaded] com.steelseries.ssenext.driver (0.79 - SDK 10.8 - 2016-11-25) [Support]
[not loaded] com.steelseries.stratus (5 - SDK 10.9 - 2016-11-25) [Support]


/Volumes/Media/Backup & Storage/Mac Software/DiskWarrior.app
[not loaded] com.alsoft.Preview (4.4 - 2013-03-23) [Support]


Startup Items: ⓘ
TuxeraNTFSUnmountHelper: Path: /Library/StartupItems/TuxeraNTFSUnmountHelper
Startup items no longer function in OS X Yosemite or later


System Launch Agents: ⓘ
[not loaded] 7 Apple tasks
[loaded] 160 Apple tasks
[running] 104 Apple tasks


System Launch Daemons: ⓘ
[not loaded] 37 Apple tasks
[loaded] 164 Apple tasks
[running] 103 Apple tasks


Launch Agents: ⓘ
[running] at.obdev.LittleSnitchUIAgent.plist (2016-09-15) [Support]
[running] com.Logitech.Control Center.Daemon.plist (2015-12-01) [Support]
[not loaded] com.adobe.AAM.Updater-1.0.plist (2016-11-10) [Support]
[running] com.adobe.AdobeCreativeCloud.plist (2016-10-29) [Support]
[running] com.bjango.istatmenusagent.plist (2016-11-23) [Support]
[running] com.bjango.istatmenusnotifications.plist (2016-11-23) [Support]
[running] com.bjango.istatmenusstatus.plist (2016-11-23) [Support]
[loaded] com.google.keystone.agent.plist (2016-08-25) [Support]
[running] com.logitech.manager.daemon.plist (2016-11-17) [Support]
[not loaded] com.maintain.LogOut.plist (2016-09-14)
[not loaded] com.maintain.PurgeInactiveMemory.plist (2016-10-19)
[not loaded] com.maintain.Restart.plist (2016-09-14)
[not loaded] com.maintain.ShutDown.plist (2016-09-14)
[not loaded] com.maintain.Sleep.plist (2016-09-14)
[running] com.maintain.SystemEvents.plist (2016-09-14)
[running] com.micromat.TechToolProAgent.plist (2016-09-24) [Support]
[loaded] com.oracle.java.Java-Updater.plist (2016-10-19) [Support]
[not loaded] com.parallels.mobile.startgui.launchagent.plist (2013-12-20) [Support] - /Applications/Parallels Access.app/Contents/MacOS/prl_deskctl_wizard: Executable not found!
[loaded] com.realvnc.vncserver.peruser.plist (2015-10-12) [Support]
[not loaded] com.realvnc.vncserver.prelogin.plist (2015-10-12) [Support]
[not loaded] com.steelseries.SSENext.plist (2015-11-01) [Support]
[not loaded] com.teamviewer.teamviewer.plist (2016-11-25) [Support]
[not loaded] com.teamviewer.teamviewer_desktop.plist (2016-11-25) [Support]
[loaded] org.gpgtools.Libmacgpg.xpc.plist (2016-10-14) [Support]
[loaded] org.gpgtools.gpgmail.enable-bundles.plist (2015-09-21) [Support]
[loaded] org.gpgtools.gpgmail.patch-uuid-user.plist (2015-09-21) [Support]
[loaded] org.gpgtools.gpgmail.updater.plist (2015-12-01) [Support]
[loaded] org.gpgtools.macgpg2.fix.plist (2016-10-14) [Support]
[running] org.gpgtools.macgpg2.shutdown-gpg-agent.plist (2016-10-14) [Support]
[loaded] org.gpgtools.updater.plist (2016-10-31) [Support]
[loaded] org.macosforge.xquartz.startx.plist (2016-05-05) [Support]


Launch Daemons: ⓘ
[running] at.obdev.littlesnitchd.plist (2016-09-15) [Support]
[loaded] com.adobe.ARMDC.Communicator.plist (2015-10-14) [Support]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2015-10-14) [Support]
[running] com.adobe.adobeupdatedaemon.plist (2016-10-29) [Support]
[running] com.adobe.agsservice.plist (2016-10-22) [Support]
[loaded] com.adobe.fpsaud.plist (2016-10-26) [Support]
[not loaded] com.attotech.iscsid.plist (2014-09-25) [Support] - /usr/sbin/xtendsan/iscsid: Executable not found!
[loaded] com.barebones.authd.plist (2012-05-04) [Support]
[running] com.bjango.istatmenusdaemon.plist (2016-11-23) [Support]
[loaded] com.bombich.ccchelper.plist (2016-06-28) [Support]
[loaded] com.charlessoft.pacifist.helper.plist (2016-02-05) [Support]
[running] com.datarobotics.ddservice64d.plist (2016-09-09) [Support]
[running] com.datarobotics.ddserviced.plist (2016-09-09) [Support]
[loaded] com.ea.origin.ESHelper.plist (2014-08-25) [Support]
[loaded] com.google.keystone.daemon.plist (2016-09-02) [Support]
[loaded] com.macpaw.CleanMyMac2.Agent.plist (2015-03-04) [Support]
[loaded] com.macpaw.CleanMyMac3.Agent.plist (2015-07-04) [Support]
[not loaded] com.maintain.AutoLoginUserScreenLocked.plist (2016-09-14)
[not loaded] com.maintain.CocktailScheduler.plist (2016-09-25)
[not loaded] com.maintain.HideSpotlightMenuBarIcon.plist (2016-10-19)
[loaded] com.malwarebytes.HelperTool.plist (2016-10-17) [Support]
[running] com.micromat.TechToolProDaemon.plist (2016-09-24) [Support]
[loaded] com.microsoft.autoupdate.helper.plist (2016-11-24) [Support]
[loaded] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]
[loaded] com.microsoft.office.licensingV2.helper.plist (2015-08-15) [Support]
[loaded] com.oracle.java.Helper-Tool.plist (2016-09-23) [Support]
[loaded] com.realvnc.vncserver.plist (2015-01-29) [Support]
[loaded] com.sparklabs.ViscosityVPPHelper.plist (2015-06-04) [Support]
[running] com.surteesstudios.hddfancontroldaemon.plist (2014-06-04) [Support]
[loaded] com.teamviewer.Helper.plist (2016-09-19) [Support]
[not loaded] com.teamviewer.teamviewer_service.plist (2016-11-25) [Support]
[not loaded] com.tenablesecurity.nessusd.plist (2009-11-19) [Support]
[loaded] com.zeroonetwenty.BlueHarvestHelper.plist (2015-01-22) [Support]
[loaded] com.zeroonetwenty.BlueHarvestHelper630.plist (2015-10-29) [Support]
[loaded] net.tunnelblick.tunnelblick.tunnelblickd.plist (2016-07-19) [Support]
[loaded] org.gpgtools.gpgmail.patch-uuid.plist (2015-09-21) [Support]
[loaded] org.macosforge.xquartz.privileged_startx.plist (2016-05-05) [Support]
[loaded] org.tcpdump.chmod_bpf.plist (2015-05-20) [Support]
[not loaded] org.virtualbox.startup.plist (2014-08-04) [Support]
[loaded] org.wireshark.ChmodBPF.plist (2016-11-06) [Support] - /Library/Application Support/Wireshark/ChmodBPF/ChmodBPF: Executable not found!


User Launch Agents: ⓘ
[loaded] Paths.plist (2016-09-28)
[loaded] com.adobe.AAM.Updater-1.0.plist (2016-11-10) [Support]
[running] com.akamai.single-user-client.plist (2016-09-02) [Support]
[loaded] com.bittorrent.uTorrent.plist (2016-09-14) Adware! [Remove]
/usr/bin/open
[loaded] com.macpaw.CleanMyMac3.Scheduler.plist (2016-09-14)
[loaded] com.maintain.ShowUserLibraryDirectory.plist (2016-11-17)
[loaded] com.pia.pia_manager.plist (2016-09-14)
[loaded] com.valvesoftware.steamclean.plist (2016-10-31) [Support]
[loaded] info.stovell.KeepDriveSpinning.StorageHD.plist (2016-09-14)
[loaded] net.tunnelblick.tunnelblick.LaunchAtLogin.plist (2016-07-19) [Support]
[not loaded] org.virtualbox.vboxwebsrv.plist (2016-11-25) [Support]


User Login Items: ⓘ
RecordIt Application (2016-09-27)
(/Applications/RecordIt.app)
SkyFonts Application (2016-09-27)
(/Applications/SkyFonts/SkyFonts.app)
Flux Application (2016-01-08)
(/Applications/Flux.app)
iTunesHelper Application (2016-11-03)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
EasyOnTheEyes Application (2016-02-18)
(/Applications/EasyOnTheEyes.app)
Growl Application (2014-01-12)
(/Applications/Growl.app)
Dropbox Application (2016-11-12)
(/Applications/Dropbox.app)
OpenDNS Updater Application Hidden (2013-12-28)
(/Applications/OpenDNS Updater.app)
BetterSnapTool Application (2016-09-20)
(/Applications/BetterSnapTool.app)
HardwareGrowler Application (2014-10-02)
(/Applications/HardwareGrowler.app)
Tunnelblick Application Hidden (2016-07-19)
(/Applications/Tunnelblick.app)
iTunes Application (2016-11-03)
(/Applications/iTunes.app)
MenuTab Pro for Facebook Application (2016-09-03)
(/Applications/MenuTab Pro for Facebook.app)
Plex Media Server Application (2016-11-10)
(/Applications/Plex Media Server.app)
uTorrent Application (2016-03-18)
(/Applications/uTorrent.app)
AdobeResourceSynchronizer Application Hidden (2016-10-29)
(/Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app)
Chatty Application (2016-10-28)
(/Applications/Chatty.app)
Forecast Bar Application (2016-10-25)
(/Applications/Forecast Bar.app)
Dictation Application (2016-10-25)
(/System/Library/Input Methods/DictationIM.app)
Canon IJ Network Scanner Selector EX Application Hidden (2016-09-27)
(/Applications/Canon Utilities/IJ Network Scanner Selector EX/Canon IJ Network Scanner Selector EX.app)
BlueHarvest Application (2016-10-16)
(/Applications/BlueHarvest.app)
Lightshot Screenshot Application (2016-06-03)
(/Applications/Lightshot Screenshot.app)
DDAssist Application (2016-10-05)
(/Applications/Drobo Dashboard.app/Contents/Resources/DDAssist.app)
HazelHelper Application (2016-11-17)
(/Library/PreferencePanes/Hazel.prefPane/Contents/MacOS/HazelHelper.app)


Internet Plug-ins: ⓘ
DirectorShockwave: 12.2.2r172 - SDK 10.6 (2015-11-19) [Support]
o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-17) [Support]
Unity Web Player: UnityPlayer version 5.0.3f2 - SDK 10.6 (2015-06-15) [Support]
AdobeExManDetect: AdobeExManDetect 1.1.0.0 - SDK 10.7 (2016-07-31) [Support]
VLC Plugin: 1.0.5 (2013-03-23) [Support]
AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-10-29) [Support]
AdobePDFViewerNPAPI: 15.020.20039 - SDK 10.11 (2016-10-29) [Support]
FlashPlayer-10.6: 23.0.0.207 - SDK 10.9 (2016-11-09) [Support]
Silverlight: 5.1.50428.0 - SDK 10.6 (2016-06-25) [Support]
QuickTime Plugin: 7.7.3 (2016-10-25)
Flash Player: 23.0.0.207 - SDK 10.9 (2016-11-09) [Support]
googletalkbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-12) [Support]
iPhotoPhotocast: 7.0 - SDK 10.8 (2013-04-21)
AdobePDFViewer: 15.020.20039 - SDK 10.11 (2016-10-29) [Support]
PepperFlashPlayer: 23.0.0.207 - SDK 10.9 (2016-11-09) [Support]
SharePointBrowserPlugin: 14.5.3 - SDK 10.6 (2015-07-15) [Support]
EPPEX Plugin: 10.0 (2015-02-09) [Support]
JavaAppletPlugin: Java 8 Update 111 build 14 (2016-10-19) Check version


Safari Extensions: ⓘ
1Password - AgileBits - https://agilebits.com/onepassword (2012-07-15)
AdBlock - BetaFish, Inc. - https://getadblock.com (2016-06-13)
Open in Internet Explorer - Parallels - http://www.parallels.com (2016-11-15)
Tampermonkey - Jan Biniok - http://tampermonkey.net (2016-10-17)
Ghostery - GHOSTERY, Inc. - https://www.ghostery.com/ (2016-04-19)


3rd Party Preference Panes: ⓘ
Akamai NetSession Preferences (2016-09-02) [Support]
Cursorcerer (2014-10-20) [Support]
RCDefaultApp (2009-09-20)
Flash Player (2016-10-26) [Support]
FUSE for macOS (2016-09-26) [Support]
GPGPreferences (2016-10-14) [Support]
Hazel (2016-11-17) [Support]
Java (2016-10-19) [Support]
Logi Options Launcher (2016-11-17) [Support]
TechTool Protection (2016-09-24) [Support]
Tuxera NTFS (2016-09-24) [Support]


Time Machine: ⓘ
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
System HD: Disk size: 499.42 GB Disk used: 275.88 GB
Destinations:
Time Machine [Network]
Total size: 2.00 TB
Total number of backups: 52
Oldest backup: 26/10/16, 6:54 am
Last backup: 25/11/16, 5:51 pm
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 499.42 GB X 3)


Top Processes by CPU: ⓘ
22% helpd
8% uTorrent
5% WindowServer
4% kernel_task
2% fontd


Top Processes by Memory: ⓘ
8.95 GB com.apple.WebKit.WebContent(52)
1.93 GB kernel_task
1.20 GB Safari
1.03 GB WindowServer
1.01 GB waterfox


Virtual Memory Information: ⓘ
4.92 GB Available RAM
645 MB Free RAM
19.08 GB Used RAM
4.29 GB Cached files
44 MB Swap Used


Diagnostics Information: ⓘ
Nov 25, 2016, 08:40:57 PM /Library/Logs/DiagnosticReports/waterfox_2016-11-25-204057_[redacted].cpu_resource.diag [Details]
/Applications/Waterfox.app/Contents/MacOS/waterfox
Nov 25, 2016, 08:37:15 PM Self test - passed
Nov 25, 2016, 08:05:47 PM ~/Library/Logs/DiagnosticReports/suggestd_2016-11-25-200547_[redacted].crash
/System/Library/PrivateFrameworks/CoreSuggestions.framework/Versions/A/Support/suggestd
Nov 25, 2016, 08:05:35 PM /Library/Logs/DiagnosticReports/Dropbox_2016-11-25-200535_[redacted].cpu_resource.diag [Details]
/Applications/Dropbox.app/Contents/MacOS/Dropbox
Nov 25, 2016, 06:44:52 PM /Library/Logs/DiagnosticReports/Terminal_2016-11-25-184452_[redacted].cpu_resource.diag [Details]
/Applications/Utilities/Terminal.app/Contents/MacOS/Terminal
Nov 24, 2016, 06:24:32 AM /Library/Logs/DiagnosticReports/iTunes_2016-11-24-062432_[redacted].hang
/Applications/iTunes.app/Contents/MacOS/iTunes
Nov 23, 2016, 10:16:10 AM /Library/Logs/DiagnosticReports/Electrum_2016-11-23-101610_[redacted].cpu_resource.diag [Details]
/Applications/Electrum.app/Contents/MacOS/Electrum
Nov 23, 2016, 09:40:39 AM /Library/Logs/DiagnosticReports/waterfox_2016-11-23-094039_[redacted].cpu_resource.diag [Details]
 
Have you tested a new User Account? Done any checking of the RAM? Have you checked the compatibility of all your apps, login items, browser extensions and third-party devices with Sierra?
 
Scan with https://www.malwarebytes.com/antimalware/mac/ - Etre is showing some adware notices.

If that's not it, it's likely one of your login items. System Preferences > Users & Groups > Login Items, or a file in ~/Library/LaunchAgents, ~/Library/Internet Plug-Ins, /Library/StartupItems, /Library/LaunchAgents, /Library/LaunchDaemons are most common. Move files out to a temporary spot, reboot, if issue is gone move back a few at a time to narrow it down.
 
You have a lot of third party extensions and applications set to open on boot. Does the same issue occur in safe mode?
 
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