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Kelmon

macrumors 6502a
Original poster
Mar 28, 2005
733
0
United Kingdom
Hi Guys,

I'm wondering if anyone else has come across a problem installing Macromedia Studio MX 2004 with OS X 10.4? I performed a clean installation of Tiger yesterday and went about installing my normal applications (e.g. Office 2004, iLife '05, etc) without any problems. However, that's all changed with Studio because I keep getting the rather unhelpful error message "An error occurred that prevented the installation from completing" following the request to enter my administrator password.

At this time I haven't installed anything "wacky" (with the possible exception of Xcode 2) and I'm damned sure that my password is correct. I've had a check of the Console logs and the last action to be performed each time is the following:

authexec: executing /System/Library/Frameworks/Carbon.framework/Versions/Current/Support/LaunchCFMApp

Anyone else encountered this problem? I note that Macromedia indicates that there are no known incompatabilities between MX 2004 and 10.4 so that isn't helping...
 
Studio MX 2004 installed fine for me and the apps open without a hitch, both before and after installing the updaters from Macromedia. However, I haven't installed XCode 2 if that means anything.
 
Hi Guys,

Thanks for the responses. I'm downloading the trial versions now to see if that helps and will keep the serial number on stand-by. Fingers crossed...

Regards,

Kelmon
 
OK, that was kinda irritating. I've managed to install Dreamweaver, Extensions Manager and Flash (thus lulling me into a false sense of hope), and then got the same error message again installing both Fireworks and Freehand. While I don't much care about Freehand, I do a lot about Fireworks and this is somewhat annoying.

As best I can tell, the installer takes my Admin password, performs some sort of search on my boot disk, and either didn't find what it wanted or doesn't like what it did find. Personally, I just wish the installer will give me a clue.

And things seemed to be going so well. :mad:
 
Wish I could be of more help but I'm stumped. All I can think of is to repair permissions and keep on trying. It's odd that you can't install even with a fresh system. I did exactly the same thing as you, an erase and install and then one by one I installed the usual culprits, MS Office 2004, iLife '05, Adobe CS, Macromedia Studio MX 2004 etc. and had no problems at all.

Not writing this to be smug but just to let you know that it can be done.
 
munkle said:
Wish I could be of more help but I'm stumped. All I can think of is to repair permissions and keep on trying.

I've not been using a Mac for long but if I've learnt one thing during my time (aside from it'll be a cold day in Hell when I go back to Windows) it's that you should always repair permissions. So, unfortunately, I've tried that about 3-times without help.

For the timebeing I'm going to see what Macromedia have to say on the subject. Their site notes known issues with Fireworks and Tiger (thanks, Blue Velvet) so I've opened an issue to add a new one to their list, although they don't seem overly open to communications unless you want to pay. Bit stupid since I'm trying to highlight a problem but there you go...

Fingers crossed for some useful feedback.

Still, it seems kinda odd that 2 out of 4 of the MX 2004 products would be unaffected.
 
Solution

Ladies and Gentlemen, we have a winner...

OK, looks like it may have been a temporary file that was mucking things up. I noted that the installer created/copied an installer file to the following directory:

~/Library/Caches/TemporaryItems

I deleted all files in that folder created yesterday (the last time I tried to install Fireworks), purged the Trash Can, and attempted another installation. What d'you know, it worked... :D

I've now got the complete Studio installed and am quite happy, particularly as I've learnt today that I have a job interview next week that requires a presentation and I'd have been lost without Fireworks.

Anyway, now back to trying to resolve my iPhoto problems.
 
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