magic keyboard can't be find

[SteveJobsOG]

Hey guys , I have the macbook pro 2020 intel based 13 inch and i have a wireless magic keyboard

and im trying to connect it and the bluetooth doesn't have recognize him ,

i have tried to charge it with 100w charger for almost 3 hours , i have tried to turn of the bluetooth , turn of the keyboard for 10 secs

and i also tried to click refresh on the monitor activivty - cpu - bluetoothd and nothing

thanks

 

[goodthymes]

Which version of the Magic keyboard do you have? If it's the later ones with the lightning connectors you should use the cable and connect to the mbp and it will pair upon connecting the cable, then you can use it wirelessly.

If it's the original with the AA batteries, try pressing the side button while having your BT pairing window open and it will ask you to input some codes that's onscreen using the keybard. Hope that helps.

 

[SteveJobsOG]

it's the lightning version , and i tried to connect the usb-a cable to the mbp within the hub i have (cause my mac doesn't have usb-a ports) and still nothing

 

[goodthymes]

Hubs and Macs can be iffy, especially passive hubs. Best bet is to try a lightning to usbc cable direct to the mbp. See if you can borrow one, they are rather inexpensive. If you're not up to buying one, try a local coffee shop they might have one sitting around.

 

[SteveJobsOG]

you mean lightning to usb-c cable ?
cause you don't have a regular usb port on the macbook pro

 

[SteveJobsOG]

i fixed it
it was connected with non geniune apple cable
thanks for trying to help