Magic Keyboard Water Damage

[Eric8199]

Just bought the Magic Keyboard for my 11" iPad Pro. I've had it a week. Absolutely love it. Yesterday there was a bottle of Mountain Dew sitting open on a table and in the five minutes I walked away my child tried to do a handstand and knocked it onto my keyboard. Clean the keyboard without making it wetter and surprisingly it's not sticky. I let it dry and this morning connected it to my iPad. It worked fine, no issues. Charged still, trackpad, keys, everything worked. Had it connected for a couple hours, went to use it and now I get a "this accessory is not supported" error message when I plug it in. Backlight doesn't work. No longer charges iPad when it's plugged in.

Any advice? Am I screwed now with a $300 keyboard I can't use? Any advice to get it working again? I'm so frustrated, and this likely means I will not be getting another keyboard to replace it, so I'm without it otherwise.

 

[Apple_Robert]

Unless it is under AppleCare+ warranty, which it could be if you bought both items together and had AC+ on the iPad, you will need to buy another outright. With AppleCare+, the cost is minimal.

 

[ejin222]

Unless it is under AppleCare+ warranty, which it could be if you bought both items together and had AC+ on the iPad, you will need to buy another outright. With AppleCare+, the cost is minimal.

I don't think you need to have bought the iPad and MK together. As long as the iPad Pro has AppleCare+, it seems that the warranty will automatically transfer over to the MK

 

[Eric8199]

UPDATE: It works! I let it sit for a few days and now there are no issues. I do have AppleCare+ however, and the keyboard is covered under it, so I have that as an option should it ever act up again as a result of this. But for now, I'm good to go! Thanks everyone for the help!

 

[TiggrToo]

UPDATE: It works! I let it sit for a few days and now there are no issues. I do have AppleCare+ however, and the keyboard is covered under it, so I have that as an option should it ever act up again as a result of this. But for now, I'm good to go! Thanks everyone for the help!

Not wanting to be a Debbie Downer here, but water damage can be a very slow and silent killer.

I hope you're going to be OK, but it may be weeks or even months before the true damage is known.

 

[Apple_Robert]

UPDATE: It works! I let it sit for a few days and now there are no issues. I do have AppleCare+ however, and the keyboard is covered under it, so I have that as an option should it ever act up again as a result of this. But for now, I'm good to go! Thanks everyone for the help!

Pay the $29 for Apple to repair or replace it.

 

[macdogpro]

Should have tried the rice drying method the first thing it happened. Suck out all the moisture inside.

 

[spiderman0616]

I have to wonder if that sugary liquid will eventually gum everything up as it dries and gets sticky under all the keys. And as others have mentioned, liquid damage can be tricky--sometimes you get tricked into thinking everything is ok because the internal components have not been corroded enough yet by the moisture.

 

[madrigal77]

Should have tried the rice drying method the first thing it happened. Suck out all the moisture inside.

Rice does nothing. I don’t know how that myth got started. Think about it. You have to either boil the crap out of it, or use a special high pressure cooker to get it to absorb water. It doesn’t magically suck up water. The only reason it “works” is because you’re not using the device for a couple of days, allowing it to dry out a bit naturally.

 

[macdogpro]

Rice does nothing. I don’t know how that myth got started. Think about it. You have to either boil the crap out of it, or use a special high pressure cooker to get it to absorb water. It doesn’t magically suck up water. The only reason it “works” is because you’re not using the device for a couple of days, allowing it to dry out a bit naturally.

That is actually make sense.

Just did a couple of quick search, it said silica gel works better. But the best thing is to leave the poor thing on your cabinet for a night

 

[SigEp265]

If you've only had it for a week ... I think you can still buy applecare +. And then get it replaced.

 

[Eric8199]

I'm all good. Apple Care FTW. Good as new!

 

[Clix Pix]

About a week or so ago I spilled some chocolate-flavored protein drink on my Apple BT external keyboard that I use with my MBP in a "desktop replacement" type setup. I immediately wiped everything off with dry paper towels first, then once that was done, used a gently dampened paper towel again over the entire surface; I let that dry and then got out the rubbing alcohol and used Q-tips to go in between the keys and around each key as well as on the surfaces of the keycaps to again clean out anything that had been missed earlier. Pauses to let that dry (alcohol dries quickly), then did a couple more rounds until I no longer saw any signs of chocolate at all. Tested each key, no stickiness remained. The following day a couple of keys were still a bit sticky after all, so I treated them with more alcohol and since then, the keyboard has been working perfectly normally, just as it did prior to the spill.