Magic Mice Problems - replace?

[HackerJL]

I have been fighting for the last few months with Magic Mice (gen1) at my workplace and at home now. Its to the point I feel I need to ask the community here whats what.

At work, on my 2018 MBP, it just drops for 10-15 seconds (comes up saying its disconnected) and then back - about 15-20 times a day. Fresh batteries, etc.

At home, im seeing the same thing. So as much as I want to call it a dud mouse at work, is it just the gen1? Should I be looking to go to Gen2 or another one all together? Ive loved the magic mice since day one, and would prefer to stick with it, but it sucks the way it is now.

Thoughts?

 

[Fishrrman]

Try a Logitech mouse.
You'll never want to mess with an Apple mouse again.

 

[HackerJL]

I dont disagree with this, Logitech has been amazing for years. Im more worried about the gestures I get from the Magic Mouse.

And when you say Logitech, dongled ones, or straight bluetooth?

 

[chrfr]

I have been fighting for the last few months with Magic Mice (gen1) at my workplace and at home now. Its to the point I feel I need to ask the community here whats what.

At work, on my 2018 MBP, it just drops for 10-15 seconds (comes up saying its disconnected) and then back - about 15-20 times a day. Fresh batteries, etc.

At home, im seeing the same thing. So as much as I want to call it a dud mouse at work, is it just the gen1? Should I be looking to go to Gen2 or another one all together? Ive loved the magic mice since day one, and would prefer to stick with it, but it sucks the way it is now.

Thoughts?

Do you have a USB 3 device connected to your computer at the time you're having mouse problems?

 

[HackerJL]

Yes, I have an ethernet dongle and keyboard dongle on my MacBook Pro, as I used it raised.

 

[chrfr]

Yes, I have an ethernet dongle and keyboard dongle on my MacBook Pro, as I used it raised.

It's unlikely those are causing your problems, but you might test to see if it gets better with the ethernet adapter disconnected. USB 3 devices can cause interference with Bluetooth devices.

 

[128KMac]

I have been fighting for the last few months with Magic Mice (gen1) at my workplace and at home now. Its to the point I feel I need to ask the community here whats what.

At work, on my 2018 MBP, it just drops for 10-15 seconds (comes up saying its disconnected) and then back - about 15-20 times a day. Fresh batteries, etc.

At home, im seeing the same thing. So as much as I want to call it a dud mouse at work, is it just the gen1? Should I be looking to go to Gen2 or another one all together? Ive loved the magic mice since day one, and would prefer to stick with it, but it sucks the way it is now.

Thoughts?

I started having this problem with my new 2019 MacBook Pro 13" and a new magic mouse 2. Before that I was using a 2015 MacBook Pro Retina 13" and a gen one magic mouse. I'd have the usual battery issues with the previous mouse but not the kind of almost daily dropping I'm getting with the MM 2 and new MacBook. I am thinking it has something to do with the new MacBook, as I set up the old gen one MM to connect via bluetooth and it too seems to drop from time to time (like several times today). I an using a "LinkhubHD+" so I can connect my external monitor with HMDI and my back up drives with USB (probably USB-2?). Don't know if that is contributing, but seems to me that this far into bluetooth technology we shouldn't be dealing with multi-times per day drops.

 

[McGiord]

Did you resolve this? What mouse you end up buying if you replaced it?

I have the magic mouse the one that comes with the rechargeable internal battery (terrible for changing as the port is under and you cannot use it while charging it).

Anyways I started experiencing intermittent disconnections, and wonder it there is a known solution for this.
For the one that have battery compartment I saw online that the batteries can get loose in there therefore causing the disconnections, bu so far i had found nothing on the rechargeable one.

I appreciate any guidance, thanks

 

[128KMac]

Did you resolve this? What mouse you end up buying if you replaced it?

I have the magic mouse the one that comes with the rechargeable internal battery (terrible for changing as the port is under and you cannot use it while charging it).

Anyways I started experiencing intermittent disconnections, and wonder it there is a known solution for this.
For the one that have battery compartment I saw online that the batteries can get loose in there therefore causing the disconnections, bu so far i had found nothing on the rechargeable one.

I appreciate any guidance, thanks

Well, yes and no. I initially resolved after having an online support person walk me through a re-install of Catalina. Things seemed pretty good after that (all other options like resetting memory, zapping the PRAM, failed). Then I went and installed the .3 Catalina update, and back to the old problems. I am surprised that the support folks don't have this as a known problem and a standard solution. I think I am going to have to call them again and get walked through another fresh install of Catalina - 10.15.3. And yes - I hate the rechargeable mouse - whoever designed the recharge location was an idiot.

 

[HackerJL]

Did you resolve this? What mouse you end up buying if you replaced it?

I have the magic mouse the one that comes with the rechargeable internal battery (terrible for changing as the port is under and you cannot use it while charging it).

Anyways I started experiencing intermittent disconnections, and wonder it there is a known solution for this.
For the one that have battery compartment I saw online that the batteries can get loose in there therefore causing the disconnections, bu so far i had found nothing on the rechargeable one.

I appreciate any guidance, thanks

I have to say I’m still in the same boat. Ive ended up moving the mini to another area of the room, and it got better, but I think overall its going to be something related to an unshielded wire somewhere I’m using. Some days it seems good.
Ive done the turn off wifi, monitors, speakers, etc etc. Nothing seems to fix it, just comes and goes.

Edit: I ended up going with the Logitech M705. Configuring it with the Logitech utility and it works great. I actually like it more than the Magic Mouse, and I LOVE the Magic Mouse (other than the charging)