Magsafe separating

[forafireescape]

The adaptor for my MBP is starting to break.

The part that connects to the computer is starting to separate from the cord. The wires underneath are starting to be exposed.

Would this be covered by AppleCare? Has this happened to anyone else? Thanks

 

[toneloco2881]

Fairly common from what I gather. Both myself and my brother had it happen. We just went into the Apple store and showed it to a Genius, who replaced it no questions asked. Didn't even ask if the computer was still under warranty.

 

[forafireescape]

Wow, that easy huh? Thanks for the info

 

[1dterbeest]

Fairly common from what I gather. Both myself and my brother had it happen. We just went into the Apple store and showed it to a Genius, who replaced it no questions asked. Didn't even ask if the computer was still under warranty.

i wish it would have been that easy for me. i had to buy a new one.

mine was like that for a few months before it stopped working all together. i sold my old broken one here on the marketplace forum though, to someone who fixed it. it IS fixable if they won't replace it for free.

 

[forafireescape]

i wish it would have been that easy for me. i had to buy a new one.

mine was like that for a few months before it stopped working all together. i sold my old broken one here on the marketplace forum though, to someone who fixed it. it IS fixable if they won't replace it for free.

You had to buy a new one? Did you have Apple Care?

 

[Wild-Bill]

Pics or it didn't happen.

 

[soccerjoe5]

how i wish they'd make them more durable. i mean pretty much everything else is just so awesome on the macbook and macbook pro, then having an easy to break power adapter just sucks

hope apple replaces yours forafireescape

 

[forafireescape]

how i wish they'd make them more durable. i mean pretty much everything else is just so awesome on the macbook and macbook pro, then having an easy to break power adapter just sucks

hope apple replaces yours forafireescape

I agree...and thanks!

 

[nerdeus]

So if I have applecare, they should replace it free of charge, right?
My wires are getting exposed where it comes out of the adapter. I hope I don't have to pay $80 for it!

 

[forafireescape]

So if I have applecare, they should replace it free of charge, right?
My wires are getting exposed where it comes out of the adapter. I hope I don't have to pay $80 for it!

That would be absolutely ridiculous. I'm going to go to the Apple store next week when I'm on break from school.

 

[nerdeus]

Great news! I called Apple Care and the said it would be replaced free of charge. I went into the store (make sure to bring your computer in too so they can get the serial number) and then they replaced my MagSafe adapter! Took all of 5 minutes! So happy! Thanks everyone!

 

[forafireescape]

Great news! I called Apple Care and the said it would be replaced free of charge. I went into the store (make sure to bring your computer in too so they can get the serial number) and then they replaced my MagSafe adapter! Took all of 5 minutes! So happy! Thanks everyone!

That IS great news! Hopefully I have the same luck

 

[forafireescape]

Update: I had an appointment today with a Genius, and he replaced it. But he DID say that it was only because it was my "first time" and that he wouldn't do it again because it was apparently a result of me putting too much tension on it. My question is - aren't the POINT of the Magsafe adaptors so that they can withstand tension?

Oh well...he replaced it. I guess I'll just be more careful with this one.

 

[VoodooSteve]

Update: I had an appointment today with a Genius, and he replaced it. But he DID say that it was only because it was my "first time" and that he wouldn't do it again because it was apparently a result of me putting too much tension on it. My question is - aren't the POINT of the Magsafe adaptors so that they can withstand tension?

Oh well...he replaced it. I guess I'll just be more careful with this one.

I've been told to never disconnect the magsafe from my macbook by pulling on the cord as it could lead to the problems you guys are having. Apparently, it's only good for the one or two times it gets yanked out accidentally. This is quite dumb IMO and I agree, they should really make these things more durable.

 

[forafireescape]

I've been told to never disconnect the magsafe from my macbook by pulling on the cord as it could lead to the problems you guys are having. Apparently, it's only good for the one or two times it gets yanked out accidentally. This is quite dumb IMO and I agree, they should really make these things more durable.

Yeah, he was basically saying that I just kept the cord too tight...not that I yanked it out too many times. Oh well.