I emailed my mother a .jpg file, the background of the file is white.
When she receives the attachment, the file is fine.
The trouble comes in if she tries to forward, replay or make a new email and put the .jpg file in as attachment. The background turns from white to blue. And it also reduces the image size also. I'm quite confused.
I thought that maybe it was just the way it appears in the display, but when I open the fire sure enough its got a blue background now and is smaller in size.
any help would be appreciated.
When she receives the attachment, the file is fine.
The trouble comes in if she tries to forward, replay or make a new email and put the .jpg file in as attachment. The background turns from white to blue. And it also reduces the image size also. I'm quite confused.
I thought that maybe it was just the way it appears in the display, but when I open the fire sure enough its got a blue background now and is smaller in size.
any help would be appreciated.