I'm running an iMac G4. Mail is crashing on start-up consistently, and under both 10.3.9 and 10.4.10. Ive tried every suggestion (detailed below) that Ive found on multiple forums, and am desperate for new ideas.
Background:
Mail started crashing on startup under 10.3.9 about 2 weeks ago. I could see the mailboxes and messages, but could not access them while it took a long time setting up the Address Book.
Then Id see a message saying it was indexing the email messages and it would crash while indexing the same specific message (#95 in the Inbox) every time.
I tried each of the following separately, and did a ReStart after each one, with no improvement:
1) Moved Library/Caches/com.apple.ATS to Trash
2) Moved /Library/Caches/Mail to Trash
3) Moved Library/Preferences/com.apple.mail.plist to Trash
4) Moved message.plist to Trash
5) Moved MessageSorting.plist to Trash
6) Moved MessageSortng.plist.backupto Trash
7) Moved LSMMAP and LSMMAP2 to Trash
8) Moved Library/preferences/Qtime.pref to Trash
9) Repaired permissions
10) Did a re-install and archive of 10.3.9
Just to make things more complicated, I just upgraded to 10.4.10, and when the new version of Mail attempts to import email from the old version, it crashes on startup while indexing the same message now referred to as #690 in the Inbox.
I tried each of the following separately under 10.4.10, and did a ReStart after each one, with no improvement:
1) Moved Library/Caches/com.apple.ATS to Trash
2) Moved Library/Caches/com.apple.addressbook to Trash
Heres what I think is the relevant part of the crash log from the 10.4.10 version. Can anyone decipher this for me or make any suggestions at all?
Id really appreciate it.
Exception: EXC_BAD_ACCESS (0x0001)
Code[0]: 0x0000000a
Code[1]: 0x04e19000
Thread 2 Crashed:
0 libSystem.B.dylib 0x90036adc regexec + 428
1 com.apple.MessageFramework 0x9b1bd8dc -[RegularExpression matchedRangeForCString:range:subexpressionRanges:count:] + 324
2 com.apple.MessageFramework 0x9b2a01c0 _mungeFromSpace + 344
3 com.apple.MessageFramework 0x9b2a03a4 -[NSData(NSDataUtils) unquotedFromSpaceDataWithRange:] + 60
4 com.apple.MessageFramework 0x9b263b88 -[NeXTMbox _fetchBodyDataForMessage:andHeaderDataIfReadilyAvailable:] + 464
5 com.apple.MessageFramework 0x9b1ef7f0 -[MessageStore bodyDataForMessage:] + 100
6 com.apple.MessageFramework 0x9b235104 -[Message messageDataIncludingFromSpace:] + 72
7 com.apple.MessageFramework 0x9b22b1ac +[Library addMessages:withMailbox:fetchBodies:isInitialImport
ldMessagesByNewMessage:] + 1496
8 com.apple.MessageFramework 0x9b2c3630 +[Library importMailbox:] + 580
9 com.apple.MessageFramework 0x9b2c4050 +[Library importEverythingIncludingDisabledAccounts:] + 2460
10 com.apple.mail 0x0012f530 0x1000 + 1238320
11 libobjc.A.dylib 0x909221f4 objc_msgSendv + 180
12 com.apple.Foundation 0x90afec94 -[NSInvocation invoke] + 944
13 com.apple.MessageFramework 0x9b1cb800 -[MonitoredInvocation invoke] + 144
14 com.apple.MessageFramework 0x9b1cb67c +[WorkerThread _execute:] + 76
15 com.apple.Foundation 0x90b031a0 forkThreadForFunction + 108
16 libSystem.B.dylib 0x9002bd08 _pthread_body + 96
Thread 2 crashed with PPC Thread State 64
Background:
Mail started crashing on startup under 10.3.9 about 2 weeks ago. I could see the mailboxes and messages, but could not access them while it took a long time setting up the Address Book.
Then Id see a message saying it was indexing the email messages and it would crash while indexing the same specific message (#95 in the Inbox) every time.
I tried each of the following separately, and did a ReStart after each one, with no improvement:
1) Moved Library/Caches/com.apple.ATS to Trash
2) Moved /Library/Caches/Mail to Trash
3) Moved Library/Preferences/com.apple.mail.plist to Trash
4) Moved message.plist to Trash
5) Moved MessageSorting.plist to Trash
6) Moved MessageSortng.plist.backupto Trash
7) Moved LSMMAP and LSMMAP2 to Trash
8) Moved Library/preferences/Qtime.pref to Trash
9) Repaired permissions
10) Did a re-install and archive of 10.3.9
Just to make things more complicated, I just upgraded to 10.4.10, and when the new version of Mail attempts to import email from the old version, it crashes on startup while indexing the same message now referred to as #690 in the Inbox.
I tried each of the following separately under 10.4.10, and did a ReStart after each one, with no improvement:
1) Moved Library/Caches/com.apple.ATS to Trash
2) Moved Library/Caches/com.apple.addressbook to Trash
Heres what I think is the relevant part of the crash log from the 10.4.10 version. Can anyone decipher this for me or make any suggestions at all?
Id really appreciate it.
Exception: EXC_BAD_ACCESS (0x0001)
Code[0]: 0x0000000a
Code[1]: 0x04e19000
Thread 2 Crashed:
0 libSystem.B.dylib 0x90036adc regexec + 428
1 com.apple.MessageFramework 0x9b1bd8dc -[RegularExpression matchedRangeForCString:range:subexpressionRanges:count:] + 324
2 com.apple.MessageFramework 0x9b2a01c0 _mungeFromSpace + 344
3 com.apple.MessageFramework 0x9b2a03a4 -[NSData(NSDataUtils) unquotedFromSpaceDataWithRange:] + 60
4 com.apple.MessageFramework 0x9b263b88 -[NeXTMbox _fetchBodyDataForMessage:andHeaderDataIfReadilyAvailable:] + 464
5 com.apple.MessageFramework 0x9b1ef7f0 -[MessageStore bodyDataForMessage:] + 100
6 com.apple.MessageFramework 0x9b235104 -[Message messageDataIncludingFromSpace:] + 72
7 com.apple.MessageFramework 0x9b22b1ac +[Library addMessages:withMailbox:fetchBodies:isInitialImport
8 com.apple.MessageFramework 0x9b2c3630 +[Library importMailbox:] + 580
9 com.apple.MessageFramework 0x9b2c4050 +[Library importEverythingIncludingDisabledAccounts:] + 2460
10 com.apple.mail 0x0012f530 0x1000 + 1238320
11 libobjc.A.dylib 0x909221f4 objc_msgSendv + 180
12 com.apple.Foundation 0x90afec94 -[NSInvocation invoke] + 944
13 com.apple.MessageFramework 0x9b1cb800 -[MonitoredInvocation invoke] + 144
14 com.apple.MessageFramework 0x9b1cb67c +[WorkerThread _execute:] + 76
15 com.apple.Foundation 0x90b031a0 forkThreadForFunction + 108
16 libSystem.B.dylib 0x9002bd08 _pthread_body + 96
Thread 2 crashed with PPC Thread State 64