I am helpless.
I have a question. We've been struggling with a few cross platform Mail-related attachment viewing problems for a while now - we even paid a joker money to try to solve them (no dice.)
So, I am hoping it's a common problem you know the answer to (off the top of your head.)
The first issue is that we want to image in the signature does not show up as an embedded image when mail goes to a PC (it comes through as a GIF attachment.)
The second issue is that any forwarded message comes thru (to PC users) as an HTML attachment instead of being directly below the new portion of the message.
We've tested and confirmed the above phenomena on Outlook running on XP Pro. Not sure if it is the case on other e-mail clients or on other versions Windows.
Neither of these things used to happen. Both happen 100% of the time now.
Help me. I am helpless.
Thanks so much.
I have a question. We've been struggling with a few cross platform Mail-related attachment viewing problems for a while now - we even paid a joker money to try to solve them (no dice.)
So, I am hoping it's a common problem you know the answer to (off the top of your head.)
The first issue is that we want to image in the signature does not show up as an embedded image when mail goes to a PC (it comes through as a GIF attachment.)
The second issue is that any forwarded message comes thru (to PC users) as an HTML attachment instead of being directly below the new portion of the message.
We've tested and confirmed the above phenomena on Outlook running on XP Pro. Not sure if it is the case on other e-mail clients or on other versions Windows.
Neither of these things used to happen. Both happen 100% of the time now.
Help me. I am helpless.
Thanks so much.