Ok so using the macs default Mail app and my pop settings i can receive mail no problem but cannot send. Yet on my pc withe the same settings, Outlook sends and receives no problem. Any ideas why the mac is having issues sending? 
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
mail smtp problems
- Thread starter ec1_mac
- Start date
- Sort by reaction score
tried putting in usr name and password to smtp still getting pop up that reads
"The server response was: Administrative prohibition"
im on a wireless network, my isp is BT Broadband.
Its just frustrating how i can recieve but not send, im having to use an old pc whch works perectly.
"The server response was: Administrative prohibition"
im on a wireless network, my isp is BT Broadband.
Its just frustrating how i can recieve but not send, im having to use an old pc whch works perectly.
Are you sure you copied over all the settings correctly? Some servers dont use any SMTP authentication, while some require password authentication.
Description: support@ec1.biz
Email Address: support@ec1.biz
Full Name: support@ec1.biz
Incoming Mail Server: mail.ec1.biz
User Name: support@ec1.biz
Password: **********
Outgoing Mail Server (SMTP): mail.ec1.biz
Works fine in Outlook on my pc
Email Address: support@ec1.biz
Full Name: support@ec1.biz
Incoming Mail Server: mail.ec1.biz
User Name: support@ec1.biz
Password: **********
Outgoing Mail Server (SMTP): mail.ec1.biz
Works fine in Outlook on my pc
i googled and found this:
mail.btopenworld.com
i also found a lot of info saying BT doesn't offer any kind of smtp anymore, other info saying they're reintroducing it w/ authentication, more info saying they're reintroducing it w/ a fee. so who knows?
try the above. if that doesn't work, call their tech support. you're paying them $$, right?
mail.btopenworld.com
i also found a lot of info saying BT doesn't offer any kind of smtp anymore, other info saying they're reintroducing it w/ authentication, more info saying they're reintroducing it w/ a fee. so who knows?
try the above. if that doesn't work, call their tech support. you're paying them $$, right?
jet3004 said:
This one is likely pretty simple. Their SMTP (outgoing mail) servers are set to only allow connections from users who are on their network. This is an anti-spam tactic. At college you are on a different network, so they deny your access.
Simplest thing to do is to change your SMTP server to whatever your college recommends. You shouldn't need to change anything else - you can still identify yourself with your Charter e-mail address, in other words.
Another possibility is to ask Charter if they allow customers to use their SMTP while traveling; if they do, it'll probably require authentication to be set up.