Hi There
My Mum's Mac Mail on her Macbook has started acting strangely. She opened it this evening and windows came up asking her for a password and username, as she was setting up the account for the first time. It also seemed unable to verify the account but gave the option to continue anyway which I did in the end, and her mail came back, but she used to able to view my dad's mailbox as well, they were linked, now this has disappeared.
She is able to view my dad's junk mail but not his actually Inbox. Very strange. She hasn't made any updates to the computer recently, so I don't know why this has started happening. Any help would be greatly appreciated.
On another note, she has been having a weird issue where emails that she has recieved seem to disappear from her Inbox once she has read them, and the only way to view them again seems to be to filter using the search box.
Any advice is very much appreciated.
Thanks
Jack
My Mum's Mac Mail on her Macbook has started acting strangely. She opened it this evening and windows came up asking her for a password and username, as she was setting up the account for the first time. It also seemed unable to verify the account but gave the option to continue anyway which I did in the end, and her mail came back, but she used to able to view my dad's mailbox as well, they were linked, now this has disappeared.
She is able to view my dad's junk mail but not his actually Inbox. Very strange. She hasn't made any updates to the computer recently, so I don't know why this has started happening. Any help would be greatly appreciated.
On another note, she has been having a weird issue where emails that she has recieved seem to disappear from her Inbox once she has read them, and the only way to view them again seems to be to filter using the search box.
Any advice is very much appreciated.
Thanks
Jack