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mateus

macrumors regular
Original poster
Sep 30, 2007
101
2
OK, this is really starting to annoy me & I just wanted your ideas. Where I work, I get users ringing me up with this annoying problem. We use Windows boxes but I was surprised to find this happens in :apple: Mail too!

Scenario...

Adam receives an email from Eve with an attachment. Adam wants to forward the email to John but with amendments to the attachment. So Adam clicks forward, opens the attachment, spends 30mins amending it, closes it (Mail prompts to save), & Adam sends the email.

But the attachment does not include the changes!! (& Adam smashes up his iMac) :eek:

Obviously this problem can be avoided by training users to save their attachments to Documents first but it shouldn't happen in the first place. :(

On Windows, you might get lucky & find the amended attachment in Temporary Internet Files. Any idea what happens in Mail & why :apple: lets this happen - surely it can't be that hard to code Mail to save the attachment as a new document with the new email!?

:confused:
 
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