Main account won't load, other account will.

[kalele]

I started having problems this weekend with my macbook freezing, though the battery level would still move as would wifi -- it just gave me the spinning circle. Every few minutes it would recognize where the cursor is, but then nothing. I booted it successfully in smart mode and shut it down correctly, but now it'll only boot to the wallpaper and no farther. I signed into a second account and it works just fine. I haven't downloaded anything over the weekend -- I was out of town and used it mainly for Hulu and checking Facebook. Any suggestions?

 

[justperry]

I started having problems this weekend with my macbook freezing, though the battery level would still move as would wifi -- it just gave me the spinning circle. Every few minutes it would recognize where the cursor is, but then nothing. I booted it successfully in smart mode and shut it down correctly, but now it'll only boot to the wallpaper and no farther. I signed into a second account and it works just fine. I haven't downloaded anything over the weekend -- I was out of town and used it mainly for Hulu and checking Facebook. Any suggestions?

Could be a finder problem, do you have Administrator permission in the other working Account, if so delete com.Apple.Finder.com in the affected account, it is in /Users/Affected Account name/Library/Preferences.

You could also delete it with a terminal command but try the above first.

BTW, what is "I booted it successfully in smart mode" you probably mean Safe Mode.

 

[kalele]

Haha yeah, that's what I meant. I type faster than I think sometimes. This account is an admin account but it says I don't have permission to open the affected username's folder.

 

[justperry]

Haha yeah, that's what I meant. I type faster than I think sometimes. This account is an admin account but it says I don't have permission to open the affected username's folder.

In terminal, you need a password though.

cd /User/*Affected Account Name*/Library/Preferences----Hit return

sudo rm com.apple.finder.plist----Hit return

Enter password----Hit return

Note: *Affected Account Name* replace with the affected user name account.

Edit: You will loose all the settings in Finder, need to set up again.

You could also move the com.apple.finder.plist in terminal if you want to keep the File.

cd /User/*Affected Account Name*/Library/Preferences----Hit return

sudo mv com.apple.finder.plist /User/*Affected Account Name*/Desktop----Hit return

Enter password----Hit return

 

[kalele]

I got access through the library and deleted it. I restarted and now I get just the dock, the top bar with only the apple icon and the spinning circle.

 

[justperry]

I got access through the library and deleted it. I restarted and now I get just the dock, the top bar with only the apple icon and the spinning circle.

What did you delete, the com.apple.finder.plist?

So, now you only get the Apple menu and a spinning wheel, if that is the case more is going on.

Try also to delete caches in Users/your account name/Library/Caches and/or /Library and/or /System/Library/Caches

Edit : You could also try to delete the invisible .DS_Store file in the desktop folder, this file also can cause problems.

cd /Users/your account name/Desktop----Return Button

sudo rm .DS_Store----Return Button

type Password----Return Button

 

[kalele]

Tried both of the above...still just getting the dock and apple menu

 

[justperry]

Tried both of the above...still just getting the dock and apple menu

Make a new User account and move your stuff over.