Hi all
Been having this issue for a while, been heavily troubleshooting the issue for the last few weeks while I've been home.
Have a Macbook pro 2017, running HS as of now.
Issues started when I first upgraded firmware it seems with kernel panics when lid was close but last 2 months, an issue on the boot up where the progress bar loads 1/4 of the way and suddenly crashes in the same position keeps happening.
It's usually when I turn off the MacBook for more than 1 hour and turn it back on, most of the time if I turn it off and turn it back on straight away it will boot as normal the first time.
Once it crashes and Problem message appears on the second time , its usually fine to run and logins ok which makes me think that its a HD issue trying to boot up other disk and fails .
More background on MacBook - it was eligible for an SSD firmware update in an apple technician shop, I gave that Mac in for a few hours and it was done, however he said he didn't have to wipe the SSD even though its claimed on the apple site- https://support.apple.com/en-ie/13-inch-macbook-pro-solid-state-drive-service it was fine for a few days and than crashes started happening again .
Troubleshooting so far ( some multiple times)
SMC/ PRAM Reset.
Formatted HD and reinstalled OS- few times at this stage, currently at original HS
Internet recovery OS install ( which everything was fine for a 2/3 days)
first aid on disk utility.
ram test using third party software.
changed energy saving services
booted in safe mode ( on hs as well as catalina as I saw booting in safe mode in Catalina doesn't have the same effect as in previous OS..
Spoke to an apple senior advisor who advised it might be the logic board which is an expensive replacement however I don't feel like thats the case and as the issue doesn't interrupt my normal use of the Mac once its turned on and running.
Little part of me though he had something to do with bluetooth amazon mouse I purchased a while ago but this was only a little part of me and don't believe it could be the reason after all the troubleshooting I've done, anyone experience issue with bluetooth devices when pair to your Mac?
I wanted to attach a log of the start up this morning but for some reason it wasn't contained in the log when I pulled it up in terminal. the start of it was when I turned it and logged in successfully.
Any help on my issue would be appreciated , thank you.
Been having this issue for a while, been heavily troubleshooting the issue for the last few weeks while I've been home.
Have a Macbook pro 2017, running HS as of now.
Issues started when I first upgraded firmware it seems with kernel panics when lid was close but last 2 months, an issue on the boot up where the progress bar loads 1/4 of the way and suddenly crashes in the same position keeps happening.
It's usually when I turn off the MacBook for more than 1 hour and turn it back on, most of the time if I turn it off and turn it back on straight away it will boot as normal the first time.
Once it crashes and Problem message appears on the second time , its usually fine to run and logins ok which makes me think that its a HD issue trying to boot up other disk and fails .
More background on MacBook - it was eligible for an SSD firmware update in an apple technician shop, I gave that Mac in for a few hours and it was done, however he said he didn't have to wipe the SSD even though its claimed on the apple site- https://support.apple.com/en-ie/13-inch-macbook-pro-solid-state-drive-service it was fine for a few days and than crashes started happening again .
Troubleshooting so far ( some multiple times)
SMC/ PRAM Reset.
Formatted HD and reinstalled OS- few times at this stage, currently at original HS
Internet recovery OS install ( which everything was fine for a 2/3 days)
first aid on disk utility.
ram test using third party software.
changed energy saving services
booted in safe mode ( on hs as well as catalina as I saw booting in safe mode in Catalina doesn't have the same effect as in previous OS..
Spoke to an apple senior advisor who advised it might be the logic board which is an expensive replacement however I don't feel like thats the case and as the issue doesn't interrupt my normal use of the Mac once its turned on and running.
Little part of me though he had something to do with bluetooth amazon mouse I purchased a while ago but this was only a little part of me and don't believe it could be the reason after all the troubleshooting I've done, anyone experience issue with bluetooth devices when pair to your Mac?
I wanted to attach a log of the start up this morning but for some reason it wasn't contained in the log when I pulled it up in terminal. the start of it was when I turned it and logged in successfully.
Any help on my issue would be appreciated , thank you.