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sixth

macrumors 6502
Original poster
Aug 16, 2006
314
31
Posting here for others that may search for this. Hoping this isn’t a sign of a new defect out there. I have a MacBook Pro M4 Pro 1TB/24GB about 2 months old. Randomly opened screen, no damage to system and black line across horizontally. Reboots, resets, etc no help. Apple replacing the screen under warranty. Unfortunately it will be 3 weeks as support told me there is a backlog of component replacements required. Whatever that means but they could also tell me anything.
 
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Reactions: Parowdy
Got my machine back today, new screen, lid entirely and replaced the ribbon connectors and lid tilt sensor according to the paperwork received. Just noted "defective components" and not much else said. Back to normal.
 
Got my machine back today, new screen, lid entirely and replaced the ribbon connectors and lid tilt sensor according to the paperwork received. Just noted "defective components" and not much else said. Back to normal.
Great to hear. Enjoy that beauty!
 
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Reactions: sixth
Why I buy refurb

This isn't a bad point I agree but still a gamble I think. First 3 months of new hardware is usual failure window and outside 1 year nothing happened your out of the woods on hardware component failure of standard type. I dunno...a gamble all around but yeah....refurb probably would have caught this.
 
Very similar problem. November 2024 MacBook Pro M4 16" - Yesterday, the screen went all black, today at the Apple store, the screen came up - but there was flickering and craziness. They said it was cracked but there is NO physical damage of any kind to the bevel, case or screen. It WAS NOT dropped. The staff tried excuses, like saying a little crumb could cause it (seriously) or if I squeezed it between my thumb and forefinger too hard when closing it... (I'm not the Hulk) - so NO WARRANTY, even though i'm still in the period.

Best of all, its EIGHT HUNDRED AND FIFTY DOLLARS to replace it.
 
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