MBP problems - where next

[tsl90]

I've had my MBP since last June.

Love it.

At some point one of my USB ports has quit working. Within the last week or so my battery life has seen a major decrease.

I paid for Apple care.

What is the most efficient way to get these issues addressed.

Thanks

TL

 

[scienide09]

1. Visit your local Apple store to speak with a Genuis. Make an appt. if it's a busy location.
2. Call Apple to discuss options.

Either way, you may have to be without your computer for some period of time, so backup everything important first.

 

[geekygoddess]

Ask them if it is something that can be fixed in house, if so, you will not be without it for near as long. And whatever you do....Back up!!!