A family member has a MBP13 Late 2013 that worked flawlessly until recently when sound stopped working. The MBP13 has no fall damage and no water damage. Events are as follows:
- MBP13 was running macOS Mojave and updated to Catalina some weeks/months ago and didn't notice any issues, but some days/weeks after the update, while watching YouTube, the MBP suffered a kernel panic related to coreaudiod. He restarted the system and got no audio after that. He got the "no sound" icon when trying to change volume.
- I did a search and found the following command to restart coreaudiod: sudo kill ps -ax | grep 'coreaudiod' | grep 'sbin' | awk '{print $1}'. It worked, but for a short period, after a day or two the audio stopped working again and he got the same “no sound” icon. I tried the command again, but now it didn't work, not only that, inside system preferences > sound > output/input there was no devices listed (internal speaker and mic should be there).
- Did NVRAM reset multiple times, didn't work
- Did SMC reset multiple times, didn't work
- Installed clean macOS Mojave, didn't work
- Updated to macOS Catalina, didn't work
- Tried plugging in P2 headphones, didn't work, system preferences won't even list them in sound input/output
- Bluetooth headphones work, they are listed in sound input/output
- Opened the MBP13 and disconnected and connected the left and right speaker, didn't work