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MrDoh

macrumors member
Original poster
Apr 9, 2019
81
18
Recently I've had an annoying transparent white-ish window that's appeared on my desktop. It's small, and has only the text "Media Keys" on it. I can't move it, clicking on it doesn't do anything as far as I can see. And it moves around occasionally then just stops somewhere and stays there. Just restarted my mac mini, and that window hasn't come back yet. But it will come back.

I've been trying to determine what process owns this window, and haven't figured it out yet. There's no "media.keys" process in the Activity Monitor, or any other likely looking process that might own this. Must be there somewhere, but I don't know how to find the process associated with a window if it isn't obvious. There is a process associated with my Logitech keyboard, and a keyboard monitoring process, but I haven't taken the step of killing either process, that makes me nervous since I need a keyboard.

Anyways, I looked around on the internet, and all I can find are references to "media keys" as the function keys that control a media player (f7 -> f9). Nothing about a useless window appearing. I would dearly love to get rid of this annoying window, could really use some help with that.
 
Never seen anything like that.... I'd suspect something with Logitech if you're using their keyboard.
 
Next time the window appears, I'll try killing some processes and see if I can zero in on the one that owns the window. Logitech is a good candidate, I agree.
 
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If it looks something like this, then it is Logitech's Logi Options+ app and there is no way (that I can see) to turn it off.

ScreenShot 2024-11-23 at 10.21.54 PM.png
 
Looks a lot like that, only it says "Media Keys" on it instead of "AA Caps Lock On". If I can't get rid of mine, I may just find a non-Logitech keyboard. When it's there, it's persistent and very annoying. And it's there a lot.

You might be able to get rid of yours by disabling caps lock in your mac's keyboard settings. I did that a long time ago, and I've never seen that window, caps lock does nothing here. So maybe it's just that easy, worith a try if you haven't tried that already.
 
You can turn this off under Settings in Logi Options+.

View attachment 2455526
Silly me. I never even thought of looking under the "general" settings for this, I always first clicked on the keyboard, THEN went into settings (which of course doesn't show notifications at all). Thanks for pointing this out with the screenshot - it's the only way I would have found it.
 
I have the same issue on my new MCP M4 running 15.1.1. Never came up on my previous MCP running 14.x. Also using a Logitech keyboard and mouse for Mac.

Computer went to sleep and when awoke this was in the top left hand corner. No way to get rid of it. Tried to launch Logi Options+ but it keep freezing. However, I doubt that's the solution.
 

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I have the same issue on my new MCP M4 running 15.1.1. Never came up on my previous MCP running 14.x. Also using a Logitech keyboard and mouse for Mac.

Computer went to sleep and when awoke this was in the top left hand corner. No way to get rid of it. Tried to launch Logi Options+ but it keep freezing. However, I doubt that's the solution.

Rebooting did get rid of the window for a while for me. However, since I turned off all notifications in the Logitech Options+ screenshot above, the "Media Keys" window has been appearing on my desktop when I wake the computer up, and then disappearing after a couple of seconds. Instead of just picking a spot on my desktop and staying there until I reboot. Much less of a problem for me, although I'd like to totally get rid the window.
 
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