Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

141819

macrumors newbie
Original poster
Jun 9, 2019
3
0
Hello,

I have an iPhone SE. I updated it to iOS 13.3 yesterday, December 25. Since updating, whenever I open the stock Messages app, I get a blank app, and after about 15 seconds, the app quits on its own.

I have tried force quitting the app, clearing all other background apps, restarting the phone, and force restarting the phone. Nothing I've tried so far has fixed the problem. Additionally, when I go into the Settings>Messages menu to try and sign out of iMessage, the toggle switch is entirely missing (see attached screenshot). I did sign out of and sign back into iCloud under the main iCloud menu, but that didn't help, either.

I'm receiving iMessages on my Macbook, so it's not a messaging problem. My phone battery is at 94% and indicates that it is supporting normal phone operation.

Any help would be appreciated!
 

Attachments

  • Screen Shot 2019-12-26 at 1.55.31 AM.png
    Screen Shot 2019-12-26 at 1.55.31 AM.png
    206.8 KB · Views: 63
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.