Microsoft Investigating Outlook Outage Affecting Users in the United States [Update: Fixed]

[MacRumors]

Update: Microsoft says that it has "applied mitigation throughout the affected infrastructure, and we're starting to see gradual recovery," although there are still some sporadic reports of issues accessing email.

Update 2: Microsoft now says "availability is at 99.9%, with full restoration almost complete."



Microsoft says it is investigating a problem with its Outlook email service after users in the United States started reporting issues when accessing, sending, or searching emails.

DownDetector lists close to 2,000 incidents reported by users trying to access the platform since around 11.00 p.m. Eastern Time, with a drop in incidents reported by the early hours of Tuesday.

"Users primarily hosted in the North American region attempting to access Outlook.com may be unable to send, receive, or search email. Additional functionality such as Calendar consumed by other services such as Microsoft Teams would also be affected," said Microsoft in an update on its status page.

The company tweeted that a "recent change" was contributing to the cause of impact, and it is working on potential solutions to restore the service's availability. We'll update this article when the outage is reported as fixed.

Article Link: Microsoft Investigating Outlook Outage Affecting Users in the United States [Update: Fixed]

 

[yellow8]

I saw someone last week with a search issue in Europe. It was on Outlook for mac.

 

[jonnysods]

There's been strange intermittent issues with MS services for the past week for our clients. This is the dark side of cloud services I guess!

 

[LIVEFRMNYC]

I noticed intermittent issues for the past several weeks.

 

[Danfango]

Wonder if they laid off people who did the code reviews for whoever changed what they broke.

 

[MauiPa]

did they try rebooting? the solution to every windows problem

 

[MacWiz_007]

Classic Microsoft!

 

[StuBeck]

Wonder if they laid off people who did the code reviews for whoever changed what they broke.

These types of issues are typically pretty common. I doubt that this problem was magically created by someone being let go in a planned layout...this isn't like Twitter who has 10-20% of their workforce from last year.

 

[ugahairydawgs]

You have to appreciate the full embrace of corporate jargonism with a statement saying they "applied mitigation throughout the affected infrastructure".

 

[NMBob]

 

[PhantomStar]

Maybe it was BSOD

 

[mrbobbo]

Not fixed. I get my email through GoDaddy, which white labels office 365. My client is iOS mail.

Still getting insistent and obstructing popups to re enter my email password.

It’s not iOS… I have rebooted the app and the phone.

Your update should not say FIXED until Microsoft says 100%. Anyway I don’t believe them and neither should you.

 

[Aston441]

I read that as

Microsoft Investigating Outlook Outrage ​

which made perfect sense to me.

 

[segfaultdotorg]

This kind of thing never happened with Outlook Express, maybe they should bring that back.

 

[Steve121178]

There's been strange intermittent issues with MS services for the past week for our clients. This is the dark side of cloud services I guess!

It's almost like they've made 1000's of workers & contractors redundant recently without adequately replacing them and their duties. Oh wait....

 

[jonnysods]

It's almost like they've made 1000's of workers & contractors redundant recently without adequately replacing them and their duties. Oh wait....

Haha this is probably a fair and accurate statement! Get rid of the people that actually provide the services that make the revenue.

 

[DeepIn2U]

I saw someone last week with a search issue in Europe. It was on Outlook for mac.

Could this be the first ChatGPT attack?!