On my Mac I recently cleared/reset my keychain by opening the keychain access program, going to preferences, and selecting the reset option. After doing this, my Microsoft Office will refuse to let me sign into my account. If I cannot sign in, I cannot access documents I need for work. I tried uninstalling and reinstalling Office and deleting all the old files, but to no avail. After I reinstalled Office, I am now unable to re-activate it. I have exhausted all of my resources so I’m hoping someone here has gone through something similar and can give me some advice. Do y’all have any recommendations or help you can offer? Any assistance is greatly appreciated!
Good news!! I just figured it out. I had to download and run the Microsoft Office license removal tool and that fixed it. If anyone else is having this same problem here is the link with the tool.
https://support.office.com/en-us/ar...on-a-mac-b032c0f6-a431-4dad-83a9-6b727c03b193
Good news!! I just figured it out. I had to download and run the Microsoft Office license removal tool and that fixed it. If anyone else is having this same problem here is the link with the tool.
https://support.office.com/en-us/ar...on-a-mac-b032c0f6-a431-4dad-83a9-6b727c03b193
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