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Mid-2014 15" rMBP: Constant Crashes on OS 10.9.5

C

cazhpfan

macrumors newbie
Original poster
Jan 21, 2013
13
0
Hello!

I have a 3 week old mid-2014 15" retina MacBook Pro (integrated graphics only) that experiences constant freezes and crashes that first start when browsing the web (such as when watching a YouTube video) and soon propagates to all the other system apps. Eventually, given enough crashes, the system fails to boot.

Only a full format, followed by a PRAM reset, allows me to reinstall OS X and get back to work.

Additional info: MBP initially shipped with Yosemite. I formatted the SSD and installed Mavericks--too many bugs in Yosemite.

Also, problem seems to only occur when an external display is plugged-in (in my case a Dell U2713HM).

AHT shows all hardware to be 'normal.' DriveDx does not show anything alarming with the SSD (minus the fact that I'm wracking up forced shutdown errors from all the hard resets).

EtreCheck log attached. Can't seem to find any kernel panics in console, but maybe someone can help me dig deeper.

Thank you so much for the help! I really appreciate it!

========

EtreCheck version: 2.2 (132) Report generated 4/20/15, 8:37 PM Download EtreCheck from http://etresoft.com/etrecheck

Click the [Click for support] links for help with non-Apple products. Click the [Click for details] links for more information about that line.

Hardware Information: ℹ️ MacBook Pro (Retina, 15-inch, Mid 2014) (Technical Specifications) MacBook Pro - model: MacBookPro11,2 1 2.2 GHz Intel Core i7 CPU: 4-core 16 GB RAM Not upgradeable BANK 0/DIMM0 8 GB DDR3 1600 MHz ok BANK 1/DIMM0 8 GB DDR3 1600 MHz ok Bluetooth: Good - Handoff/Airdrop2 supported Wireless: en0: 802.11 a/b/g/n/ac Battery: Health = Normal - Cycle count = 2 - SN = C01506202U0F9CRAT

Video Information: ℹ️ Intel Iris Pro Color LCD 2880 x 1800

System Software: ℹ️ OS X 10.9.5 (13F1077) - Time since boot: 0:1:52

Disk Information: ℹ️ APPLE SSD SM0256F disk0 : (251 GB) EFI (disk0s1) : 210 MB Macintosh HD (disk0s2) / : 250.14 GB (206.41 GB free) Recovery HD (disk0s3) [Recovery]: 650 MB

USB Information: ℹ️ Apple Internal Memory Card Reader Apple Inc. BRCM20702 Hub Apple Inc. Bluetooth USB Host Controller Apple Inc. Apple Internal Keyboard / Trackpad

Thunderbolt Information: ℹ️ Apple Inc. thunderbolt_bus

Gatekeeper: ℹ️ Mac App Store and identified developers

Launch Agents: ℹ️ [not loaded] com.teamviewer.teamviewer.plist [Click for support] [not loaded] com.teamviewer.teamviewer_desktop.plist [Click for support]

Launch Daemons: ℹ️ [loaded] com.adobe.fpsaud.plist [Click for support] [loaded] com.microsoft.office.licensing.helper.plist [Click for support] [loaded] com.teamviewer.Helper.plist [Click for support] [not loaded] com.teamviewer.teamviewer_service.plist [Click for support]

User Login Items: ℹ️ iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app) Box Sync Application (/Applications/Box Sync.app) BetterSnapTool v1.5 Application (/Applications/BetterSnapTool v1.5.app)

Internet Plug-ins: ℹ️ SharePointBrowserPlugin: Version: 14.4.9 - SDK 10.6 [Click for support] FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support] Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support] QuickTime Plugin: Version: 7.7.3 Default Browser: Version: 537 - SDK 10.9

3rd Party Preference Panes: ℹ️ Flash Player [Click for support]

Time Machine: ℹ️ Time Machine not configured!

Top Processes by CPU: ℹ️ 58% Console 12% WindowServer 7% Box Sync 7% firefox 6% fontd

Top Processes by Memory: ℹ️ 785 MB kernel_task 442 MB firefox 147 MB Dock 131 MB mdworker(7) 131 MB com.apple.IconServicesAgent

Virtual Memory Information: ℹ️ 12.00 GB Free RAM 3.94 GB Used RAM 0 B Swap Used

Diagnostics Information: ℹ️ Apr 20, 2015, 08:35:39 PM Self test - passed
 
Here's a copy of the console log. Maybe it will help someone pinpoint the issue...

Thank, once more, for your help!

Code: 
4/20/15 8:00:35.476 PM System Preferences[1634]: *** WARNING: -[NSImage compositeToPoint:operation:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.
4/20/15 8:00:35.476 PM System Preferences[1634]: *** WARNING: -[NSImage compositeToPoint:fromRect:operation:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.
4/20/15 8:01:54.036 PM Mail[261]: CGSOrderWindowListWithGroups: invalid window ID (1621)
4/20/15 8:02:13.000 PM kernel[0]: firefox (map: 0xffffff803da64f00) triggered DYLD shared region unnest for map: 0xffffff803da64f00, region 0x7fff93600000->0x7fff93800000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
4/20/15 8:02:23.250 PM plugin-container[1655]: CoreText performance note: Client called CTFontCreateWithName() using name "Arial Unicode MS" and got font with PostScript name "ArialUnicodeMS". For best performance, only use PostScript names when calling this API.
4/20/15 8:02:23.250 PM plugin-container[1655]: CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
4/20/15 8:02:23.524 PM plugin-container[1655]: CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
4/20/15 8:03:21.338 PM com.apple.IconServicesAgent[215]: Icon filename entry missing from bundle info dictionary for bundle at URL: file:///System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/XPCServices/com.apple.internetaccounts.xpc/
4/20/15 8:03:21.344 PM com.apple.IconServicesAgent[215]: Icon filename entry missing from bundle info dictionary for bundle at URL: file:///System/Library/CoreServices/Dock.app/Contents/XPCServices/com.apple.dock.extra.xpc/
4/20/15 8:03:21.352 PM com.apple.IconServicesAgent[215]: Icon filename entry missing from bundle info dictionary for bundle at URL: file:///System/Library/PrivateFrameworks/ShareKit.framework/Versions/A/XPCServices/com.apple.ShareKitHelper.xpc/
4/20/15 8:03:21.354 PM com.apple.IconServicesAgent[215]: Icon filename entry missing from bundle info dictionary for bundle at URL: file:///System/Library/PrivateFrameworks/MailService.framework/Versions/A/XPCServices/com.apple.MailServiceAgent.xpc/
4/20/15 8:06:29.635 PM com.apple.launchd.peruser.501[159]: (org.mozilla.firefox.28720[1653]) Exited with code: 1
4/20/15 8:07:23.000 PM kernel[0]: CoreServicesUIAg[1689] Unable to quarantine: 93
4/20/15 8:07:23.000 PM kernel[0]: CoreServicesUIAg[1689] Unable to quarantine: 93
4/20/15 8:07:23.000 PM kernel[0]: CoreServicesUIAg[1689] Unable to quarantine: 93
4/20/15 8:07:23.000 PM kernel[0]: CoreServicesUIAg[1689] Unable to quarantine: 93
4/20/15 8:07:23.000 PM kernel[0]: CoreServicesUIAg[1689] Unable to quarantine: 93
4/20/15 8:07:23.000 PM kernel[0]: CoreServicesUIAg[1689] Unable to quarantine: 93
4/20/15 8:07:23.000 PM kernel[0]: CoreServicesUIAg[1689] Unable to quarantine: 93
4/20/15 8:07:23.000 PM kernel[0]: CoreServicesUIAg[1689] Unable to quarantine: 93
4/20/15 8:07:23.000 PM kernel[0]: CoreServicesUIAg[1689] Unable to quarantine: 93
4/20/15 8:07:23.000 PM kernel[0]: CoreServicesUIAg[1689] Unable to quarantine: 93
4/20/15 8:07:23.000 PM kernel[0]: CoreServicesUIAg[1689] Unable to quarantine: 93
4/20/15 8:07:25.195 PM Finder[174]: CreateWithFileInfo failed to create URL with FSRef, falling back to blank icon.
4/20/15 8:08:01.000 PM kernel[0]: firefox (map: 0xffffff8045de0d20) triggered DYLD shared region unnest for map: 0xffffff8045de0d20, region 0x7fff93600000->0x7fff93800000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
4/20/15 8:08:30.000 PM kernel[0]: firefox (map: 0xffffff803da64f00) triggered DYLD shared region unnest for map: 0xffffff803da64f00, region 0x7fff93600000->0x7fff93800000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
4/20/15 8:08:53.228 PM Messages[1827]: [Warning] Couldn't get escapedName: (null) for safeName: (null), reverting to systemfont
4/20/15 8:08:53.308 PM com.apple.SecurityServer[15]: Killing auth hosts
4/20/15 8:08:53.308 PM com.apple.SecurityServer[15]: Session 100027 destroyed
4/20/15 8:08:53.311 PM com.apple.SecurityServer[15]: Session 100029 created
4/20/15 8:08:56.259 PM com.apple.SecurityServer[15]: Session 100030 created
4/20/15 8:09:17.459 PM xpcproxy[1837]: assertion failed: 13F1077: xpcproxy + 3438 [D559FC96-E6B1-363A-B850-C7AC9734F210]: 0x2
4/20/15 8:11:25.000 PM kernel[0]: firefox (map: 0xffffff803eaea4b0) triggered DYLD shared region unnest for map: 0xffffff803eaea4b0, region 0x7fff93600000->0x7fff93800000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
4/20/15 8:11:31.165 PM plugin-container[1852]: CoreText performance note: Client called CTFontCreateWithName() using name "Arial Unicode MS" and got font with PostScript name "ArialUnicodeMS". For best performance, only use PostScript names when calling this API.
4/20/15 8:11:31.165 PM plugin-container[1852]: CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
4/20/15 8:11:31.437 PM plugin-container[1852]: CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
4/20/15 8:12:10.000 PM kernel[0]: virtual bool IOHIDEventSystemUserClient::initWithTask(task_t, void *, UInt32): Client task not privileged to open IOHIDSystem for mapping memory (e00002c1)
4/20/15 8:12:10.236 PM System Preferences[1856]: void __IOHIDEventQueueuRegister(): Unable to open IOHIDSystem (e00002bd)
4/20/15 8:16:08.744 PM com.apple.IconServicesAgent[215]: Icon filename entry missing from bundle info dictionary for bundle at URL: file:///System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/
4/20/15 8:16:08.749 PM com.apple.IconServicesAgent[215]: Icon filename entry missing from bundle info dictionary for bundle at URL: file:///System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.Networking.xpc/
4/20/15 8:16:10.393 PM com.apple.WebKit.Plugin.64[1897]: CoreText performance note: Client called CTFontCreateWithName() using name "Arial Unicode MS" and got font with PostScript name "ArialUnicodeMS". For best performance, only use PostScript names when calling this API.
4/20/15 8:16:10.393 PM com.apple.WebKit.Plugin.64[1897]: CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
4/20/15 8:16:10.656 PM com.apple.WebKit.Plugin.64[1897]: CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
4/20/15 8:16:13.749 PM com.apple.IconServicesAgent[215]: Icon filename entry missing from bundle info dictionary for bundle at URL: file:///System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.Plugin.64.xpc/
4/20/15 8:17:06.493 PM com.apple.IconServicesAgent[215]: Icon filename entry missing from bundle info dictionary for bundle at URL: file:///System/Library/Frameworks/QTKit.framework/Versions/A/XPCServices/com.apple.qtkitserver.xpc/
4/20/15 8:19:15.867 PM com.apple.launchd[1]: (com.apple.WebKit.Plugin.64.CF3289EC-8FC7-4BE1-B043-9416056614EC[1914]) Exited with code: 1
4/20/15 8:19:15.871 PM com.apple.launchd[1]: (com.apple.WebKit.Networking.1EE9A89F-0E59-400E-9577-AFD2C5C585EB[1892]) Exited with code: 1
4/20/15 8:19:35.865 PM com.apple.launchd[1]: (com.apple.WebKit.Plugin.64.FE4A0602-6CD1-46AB-BAA3-DC92420BAEE6[1897]) Exit timeout elapsed (20 seconds). Killing
4/20/15 8:19:39.865 PM com.apple.launchd[1]: (com.apple.WebKit.Plugin.64.FE4A0602-6CD1-46AB-BAA3-DC92420BAEE6[1897]) Job has not died after being killed 4 seconds ago. Simulating exit.
4/20/15 8:19:39.867 PM com.apple.launchd[1]: (com.apple.WebKit.Plugin.64.FE4A0602-6CD1-46AB-BAA3-DC92420BAEE6[1897]) Simulated exit: <rdar://problem/9359725>
4/20/15 8:29:56.000 PM kernel[0]: hfs: mounted Box Sync Installer on device disk1s2
4/20/15 8:29:56.735 PM mds[61]: (Normal) Volume: volume:0x7f807f87b800 ********** Bootstrapped Creating a default store:1 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /private/var/folders/l5/5yyl_bk90d75vkw3nf4sj2q40000gn/T/e7c73c12-c77d-45b2-9de7-c1340daf5bfa
4/20/15 8:29:59.000 PM kernel[0]: hfs: unmount initiated on Box Sync Installer on device disk1s2
4/20/15 8:30:01.241 PM WindowServer[90]: CGXSetWindowListSystemAlpha: Invalid window 1637 (index 0/1)
4/20/15 8:30:01.241 PM WindowServer[90]: CGXSetWindowListSystemAlpha: Invalid window 1638 (index 0/1)
4/20/15 8:30:01.244 PM WindowServer[90]: CGXSetWindowListSystemAlpha: Invalid window 57 (index 0/1)
4/20/15 8:30:01.244 PM WindowServer[90]: CGXSetWindowListSystemAlpha: Invalid window 1451 (index 0/1)
4/20/15 8:34:18.551 PM WindowServer[90]: _CGXSetWindowBackgroundBlurRadius: Invalid window 0xffffffff
4/20/15 8:34:18.552 PM loginwindow[65]: find_shared_window: WID -1
4/20/15 8:34:18.552 PM loginwindow[65]: CGSGetWindowTags: Invalid window 0xffffffff
4/20/15 8:34:18.552 PM loginwindow[65]: find_shared_window: WID -1
4/20/15 8:34:18.552 PM loginwindow[65]: CGSSetWindowTags: Invalid window 0xffffffff
4/20/15 8:34:18.666 PM WindowServer[90]: device_generate_desktop_screenshot: authw 0x7fe3fa325510(2000), shield 0x7fe3f84a4ef0(2001)
4/20/15 8:34:18.767 PM WindowServer[90]: device_generate_desktop_screenshot: authw 0x7fe3fa325510(2000), shield 0x7fe3f84a4ef0(2001)
4/20/15 8:34:18.788 PM WindowServer[90]: device_generate_lock_screen_screenshot: authw 0x7fe3fa325510(2000), shield 0x7fe3f84a4ef0(2001)
4/20/15 8:34:23.382 PM WindowServer[90]: handle_will_sleep_auth_and_shield_windows: Deferring.
4/20/15 8:34:23.384 PM WindowServer[90]: CGXDisplayDidWakeNotification [15664683945334]: posting kCGSDisplayDidWake
4/20/15 8:34:36.120 PM com.apple.launchd.peruser.501[159]: (com.apple.PackageKit.InstallStatus) Throttling respawn: Will start in 9 seconds
4/20/15 8:34:41.076 PM loginwindow[65]: CoreAnimation: warning, deleted thread with uncommitted CATransaction; set CA_DEBUG_TRANSACTIONS=1 in environment to log backtraces.
4/20/15 8:34:55.112 PM loginwindow[65]: CoreAnimation: warning, deleted thread with uncommitted CATransaction; set CA_DEBUG_TRANSACTIONS=1 in environment to log backtraces.
 
cazhpfan said:
Here's a copy of the console log. Maybe it will help someone pinpoint the issue...

Thank, once more, for your help!
Click to expand...

Are there any files in the console app with ".crash" as the extension?
 
Last edited:
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