I have a small spider web crack on my iphone screen, i just noticed it today when I was using my phone outside. I have a new 17PM arriving Friday and will have to send my old phone back. Will I get penalized if I don't fix the screen? I have Apple care and have an appt to get it fixed, but if I can avoid paying the $29, I certainly would prefer to avoid it.
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iPhone 17 Pro Max Minor crack in old phone screen, do I need to get this fixed before trade-in with ATT for my new 17PM?
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I don’t know for sure, but I THINK I understood that if the trade in (IUP or regular trade in?) decides it’s not up to snuff, they just charge you the $29. I just can’t remember how I know that.
But I have the same question. The USB C connection on a family member’s phone is loose, not holding the cable. I don’t know if I should get that fixed or not.
But I have the same question. The USB C connection on a family member’s phone is loose, not holding the cable. I don’t know if I should get that fixed or not.
Back in the day, AT&T declined trade-in of my brother’s iPhone 6+ because of a teeny tiny crack in the corner.
I would get it fixed to be safe.
I would get it fixed to be safe.
I am not a member of the IUP but did they ask you the condition of your trade in when you were ordering your new iPhone 17. If they did not ask you the condition or specify what is acceptable and what is not then I would not imagine that you would be penalized. On the other hand if they described dents, dings and noticeable cracks at a lesser trade in value than I would say you probably will be penalized.
No no way Nada this offer is very forgiving. The AT&T Offer Details for the iPhone 17 Pro or 17 Pro Max: Up to $1,100 max bill credit ($30.56/mo x 36 mos) when trading in an eligible Apple iPhone in any condition or another smartphone valued at $180 or above after condition assessment.
$1,100 Apple iPhone 17 Pro or 17 Pro Max:
- Must meet AT&T Trade-in Program requirements, be an eligible Apple iPhone in any condition or another smartphone valued at $180 or above after device condition assessment.
- Eligible devices:
- Apple: iPhone 13, 13 Pro, 13 Pro Max, 14, 14 Plus, 14 Pro, 14 Pro Max, 15, 15 Plus, 15 Pro, 15 Pro Max, 16, 16 Plus, 16 Pro, 16 Pro Max, 16e
- Samsung: Z Fold6, S25+, S25, S24 Ultra, S23 Ultra, S24+, Z Fold5, Z Flip6, S23+, S24, S25, S25+, S25 Ultra, S25 Edge
- Google: Pixel 8, 9a, 9 Pro, 9 Pro Fold, 9 Pro XL
- Other: OnePlus Open, OnePlus 13R, Moto Razr Ultra 2025, Moto Razr 2025
Dave
The original offer required phones in good condition. AT&T later changed it to match Verizon's trade in deal (any condition). I'm not sure which terms and conditions AT&T will honor in case one pre-ordered a phone before they changed the terms.
Since the T & C are not printed on any material or included in any materials sent to the customer, the web links are to official offer.
There is only a link to the "Current" offer details. AT&T is good with legal but this is not a hill they want to die on. All the carriers tend to adjust their based on the deals that the other 2 members of the big 3 try. So far this year has been one of the biggest deals.
AT&T has had issues in the past with similar types of offers. Over the years they have offered full trade-ins on older devices that were not included in the initial Offer on Day 1.
Dave